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Scheduled maintenance Request Authorized Economic Operator (AEO)
Required maintenance on Government systems will be performed from Thursday 02-05-2024 21:00 until (expected end-time) Wednesday 01-05-2024 07:42.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,…
EU Trader Portal is available (again)
The process EU Trader Portal is available (again) from Tuesday 30-04-2024 09:21.The CBAM portal is available again
Adjusted opening hours Thursday, May 9 and Friday, May 10
On Thursday May 9 and Friday May 10, the National Customs Helpdesk will be closed. To report a malfunction in one of the Customs systems, you can reach our standby service via the regular telephone…
Scheduled maintenance Customs E-Commerce (Deco)
Required maintenance on Government systems will be performed from Sunday 05-05-2024 08:00 until (expected end-time) Sunday 05-05-2024 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Maintenance has been cancelled. You will be informed…
Scheduled maintenance Consulting Tariff information
Required maintenance on Government systems will be performed from Sunday 05-05-2024 08:00 until (expected end-time) Sunday 05-05-2024 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Maintenance has been cancelled. You will be informed…
Scheduled maintenance Import to EU, Export from EU and Storage (AGS)
Required maintenance on Government systems will be performed from Sunday 05-05-2024 08:00 until (expected end-time) Sunday 05-05-2024 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Maintenance has been cancelled. You will be informed…
Scheduled maintenance Import to EU, Export from EU and Storage (DMS)
Required maintenance on Government systems will be performed from Sunday 05-05-2024 08:00 until (expected end-time) Sunday 05-05-2024 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Maintenance has been cancelled. You will be informed…
Scheduled maintenance Mijn Douane
Required maintenance on Government systems will be performed from Sunday 05-05-2024 08:00 until (expected end-time) Sunday 05-05-2024 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Maintenance has been cancelled. You will be informed…
EU Trader Portal availability is limited
The availability of the process EU Trader Portal is limited from Monday 29-04-2024 16:00.CBAM is currently unavailable
Scheduled maintenance Import to EU, Export from EU and Storage (AGS)
Required maintenance on Government systems will be performed from Sunday 05-05-2024 08:00 until (expected end-time) Sunday 05-05-2024 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,…
Scheduled maintenance Mijn Douane
Required maintenance on Government systems will be performed from Sunday 05-05-2024 08:00 until (expected end-time) Sunday 05-05-2024 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,…
Scheduled maintenance Customs E-Commerce (Deco)
Required maintenance on Government systems will be performed from Sunday 05-05-2024 08:00 until (expected end-time) Sunday 05-05-2024 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,…
Scheduled maintenance Consulting Tariff information
Required maintenance on Government systems will be performed from Sunday 05-05-2024 08:00 until (expected end-time) Sunday 05-05-2024 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,…
Scheduled maintenance Import to EU, Export from EU and Storage (AGS)
Required maintenance on Government systems will be performed from Sunday 05-05-2024 08:00 until (expected end-time) Monday 29-04-2024 10:52.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,…
Scheduled maintenance Import to EU, Export from EU and Storage (DMS)
Required maintenance on Government systems will be performed from Sunday 05-05-2024 08:00 until (expected end-time) Sunday 05-05-2024 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,…
Transport (NCTS) is available (again)
The process Transport (NCTS) is available (again) from Friday 26-04-2024 11:07.The process is available again. The emergency procedure is not or no longer applicable
Transport (NCTS) is unavailable
The process Transport (NCTS) is unavailable from Friday 26-04-2024 09:50.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it is…
Transport (NCTS) is unavailable
The process Transport (NCTS) is unavailable from Friday 26-04-2024 09:49.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.
Import to EU, Export from EU and Storage (AGS) is available (again)
The process Import to EU, Export from EU and Storage (AGS) is available (again) from Thursday 25-04-2024 16:48.The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for…
Import to EU, Export from EU and Storage (DMS) is available (again)
The process Import to EU, Export from EU and Storage (DMS) is available (again) from Thursday 25-04-2024 16:48.The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for…
Consulting Tariff information is available (again)
The process Consulting Tariff information is available (again) from Thursday 25-04-2024 15:55.The website can be accessed again. Apologies for the inconvenience.
Customs E-Commerce (Deco) is available (again)
The process Customs E-Commerce (Deco) is available (again) from Thursday 25-04-2024 15:55.The disruption has been resolved. We apologise for any inconvenience. The emergency procedure is not or no longer applicable
Customs E-Commerce (Deco) is unavailable
The process Customs E-Commerce (Deco) is unavailable from Thursday 25-04-2024 12:51.Update: Unfortunately, the problem has not yet been resolved. We are working hard to find a solution. Apologies for the inconvenience. You are allowed to…
Import to EU, Export from EU and Storage (DMS) is unavailable
The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 25-04-2024 12:51.Update: Unfortunately, the problem has not yet been resolved. We are working hard to find a solution. Apologies for…
Import to EU, Export from EU and Storage (AGS) is unavailable
The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 25-04-2024 12:51.Update: Unfortunately, the problem has not yet been resolved. We are working hard to find a solution. Apologies for…