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Declaration systems
Find out what developments there are. And what the implications are for your business. And see what will change for your customs declaration.
Availability
Visit the actual overview availability declaration processes of the Dutch Customs and processes of Single Window partners Rijkswaterstaat and Border Control.
Release information and maintenance
View future maintenance dates in Customs systems and/or anticipated ICT applications for the next few years in the External Release Calendar.
Contact
The National Customs Helpdesk is available on working days during office hours from 8 a.m. to 4 p.m.
Directly to
Availability
| Processes | Status | Last update | Details |
|---|---|---|---|
| Entry of goods to the EU (ICS2) | Unavailable | Mon 10-11-2025 - 12:44 | |
| Requesting VAT Party information | Available | Sat 13-09-2025 - 14:59 | |
| Requesting Guarantee information | Available | Sat 13-09-2025 - 14:59 | |
| Entry of goods to the EU (Single Window) | Available | Sat 13-09-2025 - 14:59 | |
| Customs E-Commerce (Deco) | Available | Fri 07-11-2025 - 00:08 | |
| Download Tariff information | Available | Wed 15-10-2025 - 15:12 | |
| Reporting persons on board (Single Window – PAX) | Available | Mon 24-03-2025 - 21:03 | |
| ICS2 Shared Trader Interface / Portal (STI-STP) | Available | Mon 15-09-2025 - 17:27 | |
| Import to EU, Export from EU and Storage (DMS) | Available | Fri 07-11-2025 - 00:08 | |
| Import to EU, Export from EU and Storage (AGS) | Available | Fri 07-11-2025 - 00:08 | |
| Scan in Rotterdam | Available | Tue 19-08-2025 - 09:04 | |
| Ship stores (Single Window) | Available | Thu 25-09-2025 - 11:41 | |
| Consulting Tariff information | Available | Fri 07-11-2025 - 00:08 | |
| Consulting Exchange Rates | Available | Wed 24-09-2025 - 09:00 | |
| SPOC SafeSeaNet reports (Single Window) | Available | Tue 03-10-2023 - 16:00 | |
| Exit from the EU (Single Window) | Available | Sat 13-09-2025 - 14:59 | |
| Venue (Couriers and E-Commerce) | Available | Fri 24-10-2025 - 01:42 | |
| Transport (NCTS phase 5) | Available | Fri 07-11-2025 - 10:18 | |
| Transport of excisable goods (EMCS) | Available | Fri 07-11-2025 - 00:08 |
Stay informed
Want to stay informed about the availability of customs systems or when there is maintenance?
Service messages
- 07-11 10:25 Unprocessed application for EORI numbers via web form.
- 04-11 13:18 Temporary emergency procedure for foreign security in NCTS declarations (update)
- 29-10 15:39 Availability of Rate Lists
- 09-10 15:52 Update: Processing of declarations under regulation 61 10 temporarily disrupted in DMS
- 07-10 12:59 Update: Disruption to phone and email services