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Declaration systems
Find out what developments there are. And what the implications are for your business. And see what will change for your customs declaration.
Availability
Visit the actual overview availability declaration processes of the Dutch Customs and processes of Single Window partners Rijkswaterstaat and Border Control.
Release information and maintenance
View future maintenance dates in Customs systems and/or anticipated ICT applications for the next few years in the External Release Calendar.
Contact
The National Customs Helpdesk is available on working days during office hours from 8 a.m. to 4 p.m.
Directly to
Availability
| Processes | Status | Last update | Details |
|---|---|---|---|
| Download Tariff information | Unavailable | Tue 16-12-2025 - 09:22 | |
| Requesting VAT Party information | Available | Sat 13-09-2025 - 14:59 | |
| Requesting Guarantee information | Available | Sat 13-09-2025 - 14:59 | |
| Entry of goods to the EU (ICS2) | Available | Wed 10-12-2025 - 15:52 | |
| Entry of goods to the EU (Single Window) | Available | Sat 13-09-2025 - 14:59 | |
| Customs E-Commerce (Deco) | Available | Sat 13-12-2025 - 11:00 | |
| Reporting persons on board (Single Window – PAX) | Available | Mon 24-03-2025 - 21:03 | |
| ICS2 Shared Trader Interface / Portal (STI-STP) | Available | Thu 11-12-2025 - 22:01 | |
| Import to EU, Export from EU and Storage (DMS) | Available | Sat 13-12-2025 - 11:00 | |
| Import to EU, Export from EU and Storage (AGS) | Available | Sat 13-12-2025 - 11:00 | |
| Scan in Rotterdam | Available | Mon 01-12-2025 - 13:37 | |
| Ship stores (Single Window) | Available | Sat 13-12-2025 - 11:00 | |
| Consulting Tariff information | Available | Sat 22-11-2025 - 15:45 | |
| Consulting Exchange Rates | Available | Wed 24-09-2025 - 09:00 | |
| SPOC SafeSeaNet reports (Single Window) | Available | Tue 03-10-2023 - 16:00 | |
| Exit from the EU (Single Window) | Available | Tue 16-12-2025 - 17:24 | |
| Venue (Couriers and E-Commerce) | Available | Fri 24-10-2025 - 01:42 | |
| Transport (NCTS phase 5) | Available | Sat 13-12-2025 - 13:46 | |
| Transport of excisable goods (EMCS) | Available | Sat 13-12-2025 - 09:31 |
Stay informed
Want to stay informed about the availability of customs systems or when there is maintenance?
Service messages
- 21-11 14:36 Safeguard measures concerning ferro‑alloying elements
- 07-11 10:25 Unprocessed application for EORI numbers via web form.
- 04-11 13:18 Temporary emergency procedure for foreign security in NCTS declarations (update)
- 29-10 15:39 Availability of Rate Lists
- 09-10 15:52 Update: Processing of declarations under regulation 61 10 temporarily disrupted in DMS