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Contact the Customs IT Support

In case of technical problems or IT-related questions about the customs systems, please contact us by phone or through the contact form.

Please contact the Customs IT Support

Do you use one of our customs systems? The IT Help Desk is here to assist you with any issues or IT-related questions regarding one of the customs systems in the production environment.

Please note!  Are you calling outside our operating hours?

Outside operating hours, the National Customs Help Desk is only available by phone for Priority 1 disruptions.

Are you experiencing a disruption in one of the Customs systems outside our operating hours? If so, please leave your phone number, and an on-call staff member will call you back as soon as possible.

Ask the IT Support a question

For urgent questions, please contact us by phone.

You can submit non-urgent questions using the form below. Questions will be addressed during business hours.

For more information about the Customs IT Support, please visit the About Us page.