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Service messages
25-05-2022 -
Reminder:
The National Customs Helpdesk is closed on Ascension Day 26 May and Friday 27 May.
This also means that no (urgent) payments or guarantees will be processed by Customs on Ascension Day…
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17-05-2022 -
Due to the malfunction in NCTS from yesterday 16-05-2022, you may still miss messages.
These messages are currently being relisted. We ask you to wait for this and not to inquire by telephone or…
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12-05-2022 -
he National Customs Helpdesk will be closed on Ascension Day (May 26) and Friday May 27.
This also means that no (urgent) payments or guarantees will be processed by Customs on Ascension Day and 27…
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04-05-2022 -
The malfunction in AGS of this morning, 04 May, has been resolved and most of the messages have been resubmitted by us for processing.
Did you submit a declaration this morning, during the outage,…
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25-04-2022 -
The Tax and Customs Administration will be closed on Wednesday 27 April and Thursday 5 May. The National Customs Helpdesk is also closed these days and can only be reached for priority 1 disruptions…
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11-04-2022 -
In connection with the celebration of 425 years of Customs, the National Customs Helpdesk will be closed on Thursday 21 April at 12:00 pm. We can only be reached by telephone on this day for priority…
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01-02-2022 -
Today, 01.02.2022, there has been a malfunction in AGS.
If you have not received a return message on your declaration, which you submitted during this malfunction, we recommend that you send it in…
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31-01-2022 -
An investigation has shown that after Customs maintenance on Saturday 29-01-2022, a large number of messages (ENS, NOA, etc) were incorrectly rejected by the Customs System for stating incorrect EORI…
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16-11-2021 -
Starting 1 December, every declaration with the exception of storage is checked for AGS imports to see whether the country of destination has been entered.…
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06-10-2021 -
*Update 7-10*
The problem for the situation below has been solved.
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At the moment, advance (incomplete) declarations (D and E) with…
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