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Customs Administration of the Netherlands Ministry of Finance, onderdeel van de Rijksoverheid - Naar de homepagina

Service messages

Outcome ODB-IT Wednesday 10 August

12-08-2022 - On 10 August, in an extra meeting of the ODB-IT, Customs further informed the representatives of the business community about the disruptions of recent weeks. At this point, the systems are working…
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Dutch Customs Administration Trade and Transport Gateway: Replace PKI-government certificate for the SMTP-MSA/POP3 interface

04-08-2022 - In August 2022, Dutch Customs Administration will replace the public PKI government certificate for the SMTP-MSA/POP3 interface for the Trade and Transport Gateway. The PKI certificate will be…
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Information about the malfunction NCTS (02.08)

02-08-2022 - The problems surrounding the NCTS outage have now been solved. If you have submitted a declaration between 02:30am and 08:35am on which you have not received a return message, you may submit a new…
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Information regarding release July 30, 2022

29-07-2022 - A major release from Customs is planned for July 30th. This release leads to unavailability of the declaration systems. We realize that this is very unfortunate after the disruptions of the past few…
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New timetable for transition to DMS 4.0 published

21-06-2022 - The new timetable for the rollout of DMS 4.0 has been announced. This applies to declarants who are currently filing declarations via the normal procedure in the Declaration System (AGS). The…
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Update Diacritics AGS

16-06-2022 - The problem with the Diacritics (punctuation marks) has been solved in AGS. Incoming messages are processed again with these punctuation marks. Many declarants still miss the ROG and CLE…
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Reminder NHD closed on 26 and 27 Mai

25-05-2022 - Reminder: The National Customs Helpdesk is closed on Ascension Day 26 May and Friday 27 May. This also means that no (urgent) payments or guarantees will be processed by Customs on Ascension Day…
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Malfunction NCTS 16-5-2022

17-05-2022 - Due to the malfunction in NCTS from yesterday 16-05-2022, you may still miss messages. These messages are currently being relisted. We ask you to wait for this and not to inquire by telephone or…
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Day after Ascension

12-05-2022 - he National Customs Helpdesk will be closed on Ascension Day (May 26) and Friday May 27. This also means that no (urgent) payments or guarantees will be processed by Customs on Ascension Day and 27…
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Action following AGS malfunction on May 4th

04-05-2022 - The malfunction in AGS of this morning, 04 May, has been resolved and most of the messages have been resubmitted by us for processing. Did you submit a declaration this morning, during the outage,…
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