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02-07-2025 -
We would like to update you on the progress regarding the resolution of the disruption that occurred in June 2025 concerning the VAT reverse charge mechanism. Following careful consideration of multiple potential solutions, a limited...
06-06-2025 -
We would like to inform you that, in collaboration with all parties involved, we have found a solution for restoring the consequences of the disruption of VAT transfer that took place on 3 June 2025....
06-06-2025 -
Unfortunately, we cannot offer you a definitive solution at this time. The investigation into a suitable solution is still in full swing. We understand that this causes inconvenience and offer you our sincere apologies for...
05-06-2025 -
We cannot offer you a solution at this time, we are working on multiple scenarios with various parties. An update will follow on June 6 around 10:00.
05-06-2025 -
At this time, there is no solution to the problem. Customs is in talks with businesses and software suppliers. We continue to work actively on a suitable solution. An update will follow at 16:30.
05-06-2025 -
For all affected declarants, the excesses of the security have now been put into effect.Therefore, it is currently not necessary to send requests to invalidate MRNs (declarations) to the Declaration Processing department. A suitable solution...
04-06-2025 -
There are no new developments at this time.We will continue on the path we have taken as stated in the previous service message.Tomorrow, Thursday 5 June, there will be another update at 11:00.
04-06-2025 -
Currently, a selection is being made of the affected declarations. The plan is for the parties involved, provided they have a permit for the transfer of VAT based on article 23, to implement a temporary...
28-05-2025 -
On Thursday May 29th (Ascension Day) and Friday May 30th (block day), the Dutch Customs National IT Helpdesk will be closed. To report a priority 1 malfunction in one of the Customs systems, you can...
22-05-2025 -
On Thursday May 29th (Ascension Day) and Friday May 30th (block day), the Dutch Customs National IT Helpdesk will be closed. To report a priority 1 malfunction in one of the Customs systems, you can...