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Service messages

  1. Follow-up: from VAT Reverse Charge Disruption - 3 June 2025

    We would like to update you on the progress regarding the resolution of the disruption that occurred in June 2025 concerning the VAT reverse charge mechanism. Following careful consideration of multiple potential solutions, a limited...

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  2. Update: Information on the handling of the disruption of the VAT transfer from Tuesday 3 June 2025

    We would like to inform you that, in collaboration with all parties involved, we have found a solution for restoring the consequences of the disruption of VAT transfer that took place on 3 June 2025....

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  3. Update: Information on the handling of the disruption of the VAT transfer from Tuesday 3 June 2025

    Unfortunately, we cannot offer you a definitive solution at this time. The investigation into a suitable solution is still in full swing. We understand that this causes inconvenience and offer you our sincere apologies for...

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  4. Update: Information on the handling of the disruption of the VAT transfer from Tuesday 3 June 2025

    We cannot offer you a solution at this time, we are working on multiple scenarios with various parties. An update will follow on June 6 around 10:00.

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  5. Update: Information on the handling of the disruption of the VAT transfer from Tuesday 3 June 2025

    At this time, there is no solution to the problem. Customs is in talks with businesses and software suppliers. We continue to work actively on a suitable solution. An update will follow at 16:30.

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  6. Update: Information on the handling of the disruption of the VAT transfer from Tuesday 3 June 2025

    For all affected declarants, the excesses of the security have now been put into effect.Therefore, it is currently not necessary to send requests to invalidate MRNs (declarations) to the Declaration Processing department. A suitable solution...

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  7. Update: information handling disruption VAT transfer from Tuesday 3 June 2025

    There are no new developments at this time.We will continue on the path we have taken as stated in the previous service message.Tomorrow, Thursday 5 June, there will be another update at 11:00.

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  8. UPDATE: Information on the handling of the disruption of the VAT transfer from Tuesday 3 June 2025

    Currently, a selection is being made of the affected declarations. The plan is for the parties involved, provided they have a permit for the transfer of VAT based on article 23, to implement a temporary...

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  9. Reminder: Adjusted opening hours around Ascension Day

    On Thursday May 29th (Ascension Day) and Friday May 30th (block day), the Dutch Customs National IT Helpdesk will be closed. To report a priority 1 malfunction in one of the Customs systems, you can...

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  10. Adjusted opening hours around Ascension Day

    On Thursday May 29th (Ascension Day) and Friday May 30th (block day), the Dutch Customs National IT Helpdesk will be closed. To report a priority 1 malfunction in one of the Customs systems, you can...

    Category