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14-04-2026 -
On Tuesday, April 14, we will have limited phone availability between 11:00 a.m. and 1:00 p.m. due to a nationwide strike called by the labor unions. The strike follows stalled collective bargaining negotiations for civil...
03-04-2026 -
During the period from 30-03-2026 to 02-04-2026, a disruption occurred with the STI-CR, which impacted the processing of ENS Filing & Invalidation Request messages. During the disruption, (update) ENS Filing & Invalidation Request messages were...
27-03-2026 -
The previously reported issue in which CERTEX declarations with a COI or CHEDA certificate were incorrectly rejected in DMS with error message DMS19000 has now been resolved.These declarations can once again be submitted in the...
26-03-2026 -
There is currently an issue with CERTEX declarations in DMS that include a COI or CHED-A certificate. These declarations encounter an error and must be manually rejected by us, which results in error message DMS19000....
05-03-2026 -
The disruption affecting the sending of Proviand messages has now been resolved. CoE messages (Confirmation of Exit) are being sent correctly again, and the system is functioning as expected.
05-03-2026 -
At this moment, there is a disruption affecting the sending of Proviand messages. No CoE messages (Confirmation of Exit) are being sent. We are working hard to resolve this issue as quickly as possible. Our...
02-03-2026 -
Last Saturday (28‑02‑2026, 10:45–13:36 CET), a malfunction occurred in the STI, which affected the processing of ENS Filing messages (ICS). During the incident, ENS Filing messages were incorrectly rejected with error code 12: ‘codelist violation’....
28-01-2026 -
Due to the previously reported disruption this morning, message traffic for several processes was disrupted. Message traffic is now running again and the disruption has been resolved. Please consult our availability page for the current...
28-01-2026 -
Due to the previously reported disruption this morning, message traffic for several processes has been disrupted. At present, there is a disruption in message traffic for the following flows: DMS, DVA, Deco, and SW. Messages...
28-01-2026 -
Due to a disruption of unknown cause, messaging with the Dutch customs is currently unavailable and the National IT Helpdesk is unreachable. We are currently working on a solution. We will provide an update as...