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Website EU portals live

December 1, 2020 3:29 pm  - As of today, the new page of the EU portals is available on this website. To do this, click on the EU portals button. On the page you can find the availability and maintenance of the processes related… Read more 

"UPDATE" Important information: Process Exit from the EU (Single Window)

November 5, 2020 12:36 pm  - At the moment there are problems with the processing of the NOD messages. Not all messages are handled correctly. It concerns a small part of these messages. We are investigating this issue. As soon… Read more 

No return message NCTS declaration 12-10-2020

October 13, 2020 9:56 am  - Yesterday (12-10-2020) there was a delay within NCTS. This delay has been resolved. However, various transport declarations, which were mainly submitted in the morning, turned out not to have received… Read more 

Changes to validation of CDIU permits in AGS declaration

August 27, 2020 11:09 am  - From 23 August, Customs will use a new system for the validation of declarations in AGS, which includes CDIU documents. With the advent of this new system, the validation rules have been… Read more 

Solution of the VAT reverse charge

August 12, 2020 9:22 am  - At this moment we have a failure in our system. This failure is related to the unjustified deduction of VAT on AGS returns. Sometimes AGS rejects the declaration with the message that the VAT number… Read more 

Solution of the VAT reverse charge

August 5, 2020 10:33 am  - Yesterday the 4th of August, between 5:16pm and 5:42pm, there was a disturbance in our system. Did you send in a AGS declaration during this time? And the VAT was wrongly NOT shifted? Then you can… Read more 

NHD is currently difficult to reach

July 27, 2020 9:32 am  - UPDATE: The technical problems are solved. The NHD is available again. ------------------------------------------------------------------------------------- At the moment, the National Customs… Read more 

Solution of the VAT reverse charge

July 13, 2020 9:13 am  - Yesterday the 12th of July, between 10:00am and 2:15pm, there was a disturbance in our system. Did you send in a declaration during this time? And the VAT was wrongly NOT shifted? Then you can… Read more 

Solution of the VAT reverse charge

June 30, 2020 3:46 pm  - Today, between 10:10am and 11:00am, there was a disturbance in our system. Did you send in a declaration during this time? And the VAT was wrongly NOT shifted? Then you can submit a request for… Read more 

Reminder availability of the National Customs Helpdesk

June 29, 2020 1:08 pm  - With this message we would like to remind you once again of our adjusted opening hours. Currently, the NHD uses opening hours from 08:00 AM to 04:00 PM. We can be reached by telephone outside these… Read more 

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