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Information type: Disruptions and maintenance

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Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

29-04-2024 -

Required maintenance on Government systems will be performed from Sunday 05-05-2024 08:00 until (expected end-time) Sunday 05-05-2024 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,…

Scheduled maintenance Mijn Douane

29-04-2024 -

Required maintenance on Government systems will be performed from Sunday 05-05-2024 08:00 until (expected end-time) Sunday 05-05-2024 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,…

Scheduled maintenance Customs E-Commerce (Deco)

29-04-2024 -

Required maintenance on Government systems will be performed from Sunday 05-05-2024 08:00 until (expected end-time) Sunday 05-05-2024 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,…

Scheduled maintenance Consulting Tariff information

29-04-2024 -

Required maintenance on Government systems will be performed from Sunday 05-05-2024 08:00 until (expected end-time) Sunday 05-05-2024 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,…

Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

29-04-2024 -

Required maintenance on Government systems will be performed from Sunday 05-05-2024 08:00 until (expected end-time) Monday 29-04-2024 10:52.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,…

Scheduled maintenance Import to EU, Export from EU and Storage (DMS)

29-04-2024 -

Required maintenance on Government systems will be performed from Sunday 05-05-2024 08:00 until (expected end-time) Sunday 05-05-2024 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,…

Transport (NCTS) is available (again)

26-04-2024 -

The process Transport (NCTS) is available (again) from Friday 26-04-2024 11:07.The process is available again. The emergency procedure is not or no longer applicable

Transport (NCTS) is unavailable

26-04-2024 -

The process Transport (NCTS) is unavailable from Friday 26-04-2024 09:50.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it is…

Transport (NCTS) is unavailable

26-04-2024 -

The process Transport (NCTS) is unavailable from Friday 26-04-2024 09:49.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

Import to EU, Export from EU and Storage (AGS) is available (again)

25-04-2024 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Thursday 25-04-2024 16:48.The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for…

Import to EU, Export from EU and Storage (DMS) is available (again)

25-04-2024 -

The process Import to EU, Export from EU and Storage (DMS) is available (again) from Thursday 25-04-2024 16:48.The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for…

Consulting Tariff information is available (again)

25-04-2024 -

The process Consulting Tariff information is available (again) from Thursday 25-04-2024 15:55.The website can be accessed again. Apologies for the inconvenience.

Customs E-Commerce (Deco) is available (again)

25-04-2024 -

The process Customs E-Commerce (Deco) is available (again) from Thursday 25-04-2024 15:55.The disruption has been resolved. We apologise for any inconvenience. The emergency procedure is not or no longer applicable

Customs E-Commerce (Deco) is unavailable

25-04-2024 -

The process Customs E-Commerce (Deco) is unavailable from Thursday 25-04-2024 12:51.Update: Unfortunately, the problem has not yet been resolved. We are working hard to find a solution. Apologies for the inconvenience. You are allowed to…

Import to EU, Export from EU and Storage (AGS) is unavailable

25-04-2024 -

The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 25-04-2024 12:51.Update: Unfortunately, the problem has not yet been resolved. We are working hard to find a solution. Apologies for…

Import to EU, Export from EU and Storage (DMS) is unavailable

25-04-2024 -

The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 25-04-2024 12:51.Update: Unfortunately, the problem has not yet been resolved. We are working hard to find a solution. Apologies for…

Mijn Douane is available (again)

25-04-2024 -

The process Mijn Douane is available (again) from Thursday 25-04-2024 15:06.The process is available again. The malfunction in Mijn Douane regarding the payment reference for your excise duty declaration has been resolved. For all declarants…

Customs E-Commerce (Deco) is unavailable

25-04-2024 -

The process Customs E-Commerce (Deco) is unavailable from Thursday 25-04-2024 12:51.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it…

Import to EU, Export from EU and Storage (AGS) is unavailable

25-04-2024 -

The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 25-04-2024 12:51.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to…

Import to EU, Export from EU and Storage (DMS) is unavailable

25-04-2024 -

The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 25-04-2024 12:51.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to…

Customs E-Commerce (Deco) is unavailable

25-04-2024 -

The process Customs E-Commerce (Deco) is unavailable from Thursday 25-04-2024 12:51.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

Import to EU, Export from EU and Storage (AGS) is unavailable

25-04-2024 -

The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 25-04-2024 12:51.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

Import to EU, Export from EU and Storage (DMS) is unavailable

25-04-2024 -

The process Import to EU, Export from EU and Storage (DMS) is unavailable from Thursday 25-04-2024 12:51.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

Consulting Tariff information is unavailable

25-04-2024 -

The process Consulting Tariff information is unavailable from Thursday 25-04-2024 12:35.Unfortunately, the website cannot be accessed at this time. Apologies for the inconvenience.

Import to EU, Export from EU and Storage (AGS) is available (again)

24-04-2024 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 24-04-2024 21:24.The disruption has been resolved. We apologise for any inconvenience. If half an hour after posting this message…