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Process: Entry of goods to the EU (Single Window)

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  1. Entry of goods to the EU (Single Window) is unavailable

    22-04-2023 -

    The process Entry of goods to the EU (Single Window) is unavailable from Saturday 22-04-2023 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion...

  2. Entry of goods to the EU (Single Window) is available (again)

    20-04-2023 -

    The process Entry of goods to the EU (Single Window) is available (again) from Thursday 20-04-2023 09:37.The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for any...

  3. Entry of goods to the EU (Single Window) availability is under investigation

    20-04-2023 -

    The availability of the process Entry of goods to the EU (Single Window) is under investigation from Thursday 20-04-2023 09:20.Signals about a possible disruption have been received.

  4. Scheduled maintenance Entry of goods to the EU (Single Window), Entry of goods to the EU (ICS2), Exit from the EU (Single Window)

    04-04-2023 -

    Required maintenance on Government systems will be performed from Saturday 22-04-2023 08:00 until (expected end-time) Saturday 22-04-2023 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  5. Entry of goods to the EU (Single Window) is available (again)

    11-03-2023 -

    The process Entry of goods to the EU (Single Window) is available (again) from Saturday 11-03-2023 11:27.Maintenance has been completed. The emergency procedure is not or no longer applicable

  6. Entry of goods to the EU (Single Window) is unavailable

    11-03-2023 -

    The process Entry of goods to the EU (Single Window) is unavailable from Saturday 11-03-2023 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion...

  7. Entry of goods to the EU (Single Window) is available (again)

    03-03-2023 -

    The process Entry of goods to the EU (Single Window) is available (again) from Friday 03-03-2023 15:51.The disruption has been resolved. We apologise for any inconvenience. All messages from March 1 have been resubmitted.

  8. Entry of goods to the EU (Single Window) is available (again)

    03-03-2023 -

    The process Entry of goods to the EU (Single Window) is available (again) from Friday 03-03-2023 15:51.The process is available again. The return messages, which could not be retransmitted due to the March 1 disruption,...

  9. Entry of goods to the EU (Single Window) is available (again)

    02-03-2023 -

    The process Entry of goods to the EU (Single Window) is available (again) from Thursday 02-03-2023 16:30.The process is available again. Unfortunately, offering the return messages sent in during the malfunction yesterday (01-03-2023) in large...

  10. Entry of goods to the EU (Single Window) is available (again)

    02-03-2023 -

    The process Entry of goods to the EU (Single Window) is available (again) from Thursday 02-03-2023 14:35.The process is available again. At the moment we are working on sending back the return messages from all...

  11. Entry of goods to the EU (Single Window) is available (again)

    02-03-2023 -

    The process Entry of goods to the EU (Single Window) is available (again) from Thursday 02-03-2023 11:10.The process is available again. If you are still missing messages from yesterday, you can contact us by phone...

  12. Entry of goods to the EU (Single Window) availability is under investigation

    02-03-2023 -

    The availability of the process Entry of goods to the EU (Single Window) is under investigation from Thursday 02-03-2023 09:00.Signals about a possible disruption have been received. The messages sent in yesterday during the outage...

  13. Entry of goods to the EU (Single Window) is available (again)

    01-03-2023 -

    The process Entry of goods to the EU (Single Window) is available (again) from Wednesday 01-03-2023 21:46.The process is available again.

  14. Entry of goods to the EU (Single Window) availability is under investigation

    01-03-2023 -

    The availability of the process Entry of goods to the EU (Single Window) is under investigation from Wednesday 01-03-2023 21:44.Signals about a possible disruption have been received.

  15. Entry of goods to the EU (Single Window) is available (again)

    01-03-2023 -

    The process Entry of goods to the EU (Single Window) is available (again) from Wednesday 01-03-2023 14:06.The process is available again.

  16. Entry of goods to the EU (Single Window) availability is limited

    01-03-2023 -

    The availability of the process Entry of goods to the EU (Single Window) is limited from Wednesday 01-03-2023 14:03.At this moment the messaging is delayed.

  17. Entry of goods to the EU (Single Window) availability is limited

    01-03-2023 -

    The availability of the process Entry of goods to the EU (Single Window) is limited from Wednesday 01-03-2023 10:57.At this moment the messaging is delayed.

  18. Scheduled maintenance Entry of goods to the EU (Single Window), Entry of goods to the EU (ICS2), Exit from the EU (Single Window)

    28-02-2023 -

    Required maintenance on Government systems will be performed from Saturday 11-03-2023 08:00 until (expected end-time) Saturday 11-03-2023 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  19. Entry of goods to the EU (Single Window) is available (again)

    17-02-2023 -

    The process Entry of goods to the EU (Single Window) is available (again) from Friday 17-02-2023 14:29.The process is available again. The emergency procedure is not or no longer applicable

  20. Entry of goods to the EU (Single Window) availability is limited

    17-02-2023 -

    The availability of the process Entry of goods to the EU (Single Window) is limited from Friday 17-02-2023 12:41. You are allowed to use the fall-back procedure. However: it is our advice to use the...

  21. Entry of goods to the EU (Single Window) is available (again)

    05-02-2023 -

    The process Entry of goods to the EU (Single Window) is available (again) from Sunday 05-02-2023 14:07. The disruption has been resolved. We apologise for any inconvenience. The emergency procedure is not or no longer...

  22. Entry of goods to the EU (Single Window) is unavailable

    05-02-2023 -

    The process Entry of goods to the EU (Single Window) is unavailable from Sunday 05-02-2023 13:10. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

  23. Entry of goods to the EU (Single Window) is unavailable

    05-02-2023 -

    The process Entry of goods to the EU (Single Window) is unavailable from Sunday 05-02-2023 11:04. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  24. Entry of goods to the EU (Single Window) is unavailable

    05-02-2023 -

    The process Entry of goods to the EU (Single Window) is unavailable from Sunday 05-02-2023 10:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  25. Entry of goods to the EU (Single Window) is available (again)

    01-02-2023 -

    The process Entry of goods to the EU (Single Window) is available (again) from Wednesday 01-02-2023 12:51. The process is available again.