Scheduled maintenance EU Customs Trader Portal, Proof of Union Status (PoUS), Request Binding Tariff Information (BTI), Request Authorized Economic Operator (AEO), Information document (INF), Registered Exporter (REX)

Required maintenance on Government systems will be performed from Thursday 29-02-2024 19:30 until (expected end-time) Thursday 29-02-2024 20:30.
As a result the following Dutch Custom mainprocess(es) are unavailable:

• EU Customs Trader Portal
• Proof of Union Status (PoUS)
• Request Binding Tariff Information (BTI)
• Request Authorized Economic Operator (AEO)
• Information document (INF)
• Registered Exporter (REX)

Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages will still be processed and possible return messages will follow.

You are allowed to use the fall-back procedure. However: it is our advice to use the mentioned procedure only if, to your opinion, the logistic process needs treatment of declarations.

• To the fall-back procedure

You will be informed about the availability of the involved process(es).