Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

6803 results in disruptions and maintenance

  • Keyword

  • Category

  • Process

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. EU Trader Portal is unavailable

    30-06-2025 -

    The process EU Trader Portal is unavailable from Monday 30-06-2025 11:15. The disruption has not yet been resolved. A solution is being worked on. Apologies for the inconvenience.

  2. EU Customs Trader Portal is unavailable

    30-06-2025 -

    The process EU Customs Trader Portal is unavailable from Monday 30-06-2025 11:15. The disruption has not yet been resolved. A solution is being worked on. Apologies for the inconvenience.

  3. Scheduled maintenance Transport of excisable goods (EMCS)

    30-06-2025 -

    Required maintenance on Government systems will be performed from Tuesday 01-07-2025 10:00 until (expected end-time) Tuesday 01-07-2025 10:30.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  4. EU Trader Portal is unavailable

    30-06-2025 -

    The process EU Trader Portal is unavailable from Monday 30-06-2025 11:15.At the moment, there is a disruption affecting access to the European portals. We apologize for the inconvenience.

  5. EU Customs Trader Portal is unavailable

    30-06-2025 -

    The process EU Customs Trader Portal is unavailable from Monday 30-06-2025 11:15.At the moment, there is a disruption affecting access to the European portals. We apologize for the inconvenience.

  6. EU Trader Portal availability is under investigation

    30-06-2025 -

    The availability of the process EU Trader Portal is under investigation from Monday 30-06-2025 10:39.Signals about a possible disruption have been received.

  7. EU Customs Trader Portal availability is under investigation

    30-06-2025 -

    The availability of the process EU Customs Trader Portal is under investigation from Monday 30-06-2025 10:39.Signals about a possible disruption have been received.

  8. Import to EU, Export from EU and Storage (DMS) is available (again)

    25-06-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Wednesday 25-06-2025 18:24.The process is available again.

  9. Import to EU, Export from EU and Storage (DMS) is unavailable

    25-06-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Wednesday 25-06-2025 18:00.Unscheduled maintenance: The system is unavailable. Apologies for the inconvenience. At 6 p.m., an unscheduled update has been rolled...

  10. Import to EU, Export from EU and Storage (DMS) is available (again)

    23-06-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Monday 23-06-2025 10:02.The process is available again. The emergency procedure is not or no longer applicable

  11. Import to EU, Export from EU and Storage (DMS) is unavailable

    23-06-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Sunday 22-06-2025 05:48.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. Update: The investigation into the...

  12. Import to EU, Export from EU and Storage (DMS) is unavailable

    22-06-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Sunday 22-06-2025 17:48.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. UpdateAt this time, there is...

  13. Import to EU, Export from EU and Storage (DMS) is unavailable

    22-06-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Sunday 22-06-2025 18:18.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience. You are allowed to use...

  14. Import to EU, Export from EU and Storage (DMS) is unavailable

    22-06-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Sunday 22-06-2025 17:48.Currently, there is no messaging possible due to a malfunction. Apologies for the inconvenience.

  15. Import to EU, Export from EU and Storage (DMS) availability is under investigation

    22-06-2025 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is under investigation from Sunday 22-06-2025 17:31.Signals about a possible disruption have been received.

  16. Transport (NCTS phase 5) is available (again)

    21-06-2025 -

    The process Transport (NCTS phase 5) is available (again) from Saturday 21-06-2025 12:25.Maintenance has been completed. The emergency procedure is not or no longer applicable

  17. Import to EU, Export from EU and Storage (DMS) is available (again)

    21-06-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Saturday 21-06-2025 10:09.Maintenance has been completed. The emergency procedure is not or no longer applicable

  18. Transport (NCTS phase 5) is unavailable

    21-06-2025 -

    The process Transport (NCTS phase 5) is unavailable from Saturday 21-06-2025 10:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the...

  19. Customs E-Commerce (Deco) is available (again)

    21-06-2025 -

    The process Customs E-Commerce (Deco) is available (again) from Saturday 21-06-2025 08:37.Maintenance has been completed. The emergency procedure is not or no longer applicable

  20. Import to EU, Export from EU and Storage (DMS) is unavailable

    21-06-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Saturday 21-06-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  21. Customs E-Commerce (Deco) is unavailable

    21-06-2025 -

    The process Customs E-Commerce (Deco) is unavailable from Saturday 21-06-2025 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance the messages...

  22. Import to EU, Export from EU and Storage (DMS) is available (again)

    20-06-2025 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Friday 20-06-2025 13:06.The process is available again. The error that caused returns to be wrongly rejected has been fixed. If...

  23. Import to EU, Export from EU and Storage (DMS) availability is limited

    20-06-2025 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Friday 20-06-2025 11:02. Update Due to a recent adjustment regarding supplemental units, many returns are currently being rejected....

  24. Import to EU, Export from EU and Storage (DMS) availability is limited

    20-06-2025 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Friday 20-06-2025 10:32. Update: Due to a recent adjustment regarding supplemental units, many returns are currently being rejected....

  25. Import to EU, Export from EU and Storage (DMS) availability is limited

    20-06-2025 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is limited from Friday 20-06-2025 10:06. Due to a recent adjustment regarding supplemental units, many returns are currently being rejected. Further...