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Requesting Guarantee information is available (again)
The process Requesting Guarantee information is available (again) from Friday 29-05-2020 08:46. The process is available again.
Consulting Exchange Rates is available (again)
The process Consulting Exchange Rates is available (again) from Friday 29-05-2020 08:46. The process is available again.
Consulting Tariff information is available (again)
The process Consulting Tariff information is available (again) from Friday 29-05-2020 08:46. The process is available again.
Download Tariff information is available (again)
The process Download Tariff information is available (again) from Friday 29-05-2020 08:46. The process is available again.
Transport (NCTS) is available (again)
The process Transport (NCTS) is available (again) from Friday 29-05-2020 08:46. The process is available again.
Transport of excisable goods (EMCS) is available (again)
The process Transport of excisable goods (EMCS) is available (again) from Friday 29-05-2020 08:46. The process is available again.
Ship stores is available (again)
The process Ship stores is available (again) from Friday 29-05-2020 08:46. The process is available again.
Venue (Couriers and E-Commerce) is available (again)
The process Venue (Couriers and E-Commerce) is available (again) from Friday 29-05-2020 08:46. The process is available again.
Entry of goods to the EU (Single Window) is available (again)
The process Entry of goods to the EU (Single Window) is available (again) from Friday 29-05-2020 08:46. The process is available again.
Import to EU, Export from EU and Storage (AGS) is available (again)
The process Import to EU, Export from EU and Storage (AGS) is available (again) from Friday 29-05-2020 08:46. The process is available again.
Exit from the EU (Single Window) is available (again)
The process Exit from the EU (Single Window) is available (again) from Friday 29-05-2020 08:46. The process is available again.
New website Dutch Customs Helpdesk
As of 2 June, the new site for the National Customs Helpdesk will be live at a new address, in a new online jacket and with new possibilities. AddressThe website has been given a new…
Scheduled maintenance Import to EU, Export from EU and Storage (AGS)
Required maintenance on Government systems will be performed from Wednesday 03-06-2020 12:00 until (expected end-time) Wednesday 03-06-2020 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and…
Scheduled maintenance Import to EU, Export from EU and Storage (AGS)
Required maintenance on Government systems will be performed from Wednesday 03-06-2020 12:00 until (expected end-time) Wednesday 03-06-2020 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and…
Support software developers Customs Systems
Customs advises, supports and guides national and international software developers.We support and guide software developers from the start of the development process to the processing of the first production message. A closed community has also…
Availability of EU portals
Visit the actual overview for information on the availability of the EU Trader Portal and the EU Customs Trader Portal.
Historical archive disruptions and maintenance (prior to June 2, 2020)
The history of disruption and maintenance messages related to the availability of Customs systems prior to June 2, 2020 can be found here.
Repost: Digipoort Migration Program: Newsletter 6, May 2020
Digipoort Migration ProgramNewsletter 6, May 2020 Customs is working on a new gateway for the electronic messaging between the business community and the government; The Trade and Transport Gateway (HTG).That means that all users of…
Emergency procedures
RSS
RSS rss stands for Really Simple Syndication.It is a service that immediately sends you a signal, if there is new information on the web page you have signed up for. You do not have to…
Accessibility
This website should be accessible to everyone. For visitors who have difficulty reading, are visually impaired or colour-blind or have other disabilities. In addition, this website should be accessible from all devices: new and old…
Cookies
On this website we use cookies to make the website more user friendly and to analyse site visits. What are cookies? Many of the websites you view place small text files in the memory of…
Copyright
Unless otherwise stated, the Creative Commons zero declaration (CC0) is applicable to the content of this web site. This means that any form of re-use of the content of this site is permitted, unless for a certain…
About us
What is the National Customs Helpdesk? "Your partner in the automated customs process" The National Customs Helpdesk, or Nationale Helpdesk Douane, NHD, is the central point of contact for all questions about automated Customs (declaration)…
Contact
Are you using one of our Customs systems?The NHD is here to help you with malfunctions or IT related questions about any of the Customs systems in the production environment. You can reach us by…