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7269 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. Error in IE432 Presentation Notification (GPR) DMS217AA

    03-10-2023 -
    Service message
     - 

    It is possible that you will receive a DMS217AA error message when submitting a GPR message for an Advance Declaration. This is a known error. You can submit a request for inactivation (IE414) for the...

  2. (Update) Website for software suppliers is accessible again

    03-10-2023 -
    Service message
     - 

    The problems on nhdouane.nl have been resolved. The website is available again. We apologize for the inconvenience.

  3. Website for software suppliers is not accessible

    03-10-2023 -
    Service message
     - 

    Due to a malfunction, nhdouane.nl cannot be accessed. A solution is being worked on. We will inform you if the situation changes.

  4. Scheduled maintenance Entry of goods to the EU (Single Window)

    02-10-2023 -

    Required maintenance on Government systems will be performed from Sunday 15-10-2023 08:00 until (expected end-time) Sunday 15-10-2023 21:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Currently, there is no messaging possible due to...

  5. Scheduled maintenance Entry of goods to the EU (ICS2)

    02-10-2023 -

    Required maintenance on Government systems will be performed from Sunday 15-10-2023 08:00 until (expected end-time) Sunday 15-10-2023 21:00.As a result the following Dutch Custom mainprocess(es) are unavailable: The Presentation Notification ICS2 (PNI) is currently not...

  6. Scheduled maintenance Ship stores

    02-10-2023 -

    Required maintenance on Government systems will be performed from Sunday 15-10-2023 08:00 until (expected end-time) Sunday 15-10-2023 21:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  7. Scheduled maintenance Mijn Douane

    02-10-2023 -

    Required maintenance on Government systems will be performed from Sunday 15-10-2023 08:00 until (expected end-time) Sunday 15-10-2023 21:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  8. Scheduled maintenance Transport (NCTS)

    02-10-2023 -

    Required maintenance on Government systems will be performed from Sunday 15-10-2023 08:00 until (expected end-time) Sunday 15-10-2023 21:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  9. Scheduled maintenance Consulting Tariff information

    02-10-2023 -

    Required maintenance on Government systems will be performed from Sunday 15-10-2023 08:00 until (expected end-time) Sunday 15-10-2023 21:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  10. Scheduled maintenance Customs E-Commerce (Deco)

    02-10-2023 -

    Required maintenance on Government systems will be performed from Sunday 15-10-2023 08:00 until (expected end-time) Sunday 15-10-2023 21:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  11. Scheduled maintenance Import to EU, Export from EU and Storage (DMS)

    02-10-2023 -

    Required maintenance on Government systems will be performed from Sunday 15-10-2023 08:00 until (expected end-time) Sunday 15-10-2023 21:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  12. Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    02-10-2023 -

    Required maintenance on Government systems will be performed from Sunday 15-10-2023 08:00 until (expected end-time) Sunday 15-10-2023 21:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  13. Scheduled maintenance Trade and Transport Gateway (HTG)

    02-10-2023 -

    Required maintenance on Government systems will be performed from Sunday 15-10-2023 08:00 until (expected end-time) Sunday 15-10-2023 21:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  14. Scheduled maintenance Exit from the EU (Single Window)

    02-10-2023 -

    Required maintenance on Government systems will be performed from Sunday 15-10-2023 08:00 until (expected end-time) Sunday 15-10-2023 21:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  15. Scheduled maintenance Transport of excisable goods (EMCS)

    02-10-2023 -

    Required maintenance on Government systems will be performed from Sunday 15-10-2023 08:00 until (expected end-time) Sunday 15-10-2023 21:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  16. Import to EU, Export from EU and Storage (AGS) is available (again)

    29-09-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Friday 29-09-2023 17:17.The process is available again. The emergency procedure is not or no longer applicable

  17. Customs E-Commerce (Deco) is available (again)

    29-09-2023 -

    The process Customs E-Commerce (Deco) is available (again) from Friday 29-09-2023 16:44.The process is available again. The emergency procedure is not or no longer applicable

  18. Consulting Tariff information is available (again)

    29-09-2023 -

    The process Consulting Tariff information is available (again) from Friday 29-09-2023 16:44.The process is available again.

  19. Consulting Tariff information is unavailable

    29-09-2023 -

    The process Consulting Tariff information is unavailable from Friday 29-09-2023 15:40.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The next update will be posted at 18:00 AM/PM

  20. Customs E-Commerce (Deco) is unavailable

    29-09-2023 -

    The process Customs E-Commerce (Deco) is unavailable from Friday 29-09-2023 15:33.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The next update will be posted at 18:00 AM/PM

  21. Import to EU, Export from EU and Storage (DMS) is unavailable

    29-09-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Friday 29-09-2023 15:27.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The next update will...

  22. Import to EU, Export from EU and Storage (AGS) is unavailable

    29-09-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Friday 29-09-2023 15:19.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The next update will...

  23. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    29-09-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Friday 29-09-2023 14:59.Signals about a possible disruption have been received.

  24. Reporting obligation for CBAM Goods from October 1, 2023

    28-09-2023 -
    Service message
     - 

    From October 1, 2023, Customs must inform importers about the reporting obligation for CBAM goods that will apply from then on. To ensure that you, as an importer of CBAM goods, have taken note of...

  25. Explanation of DMS error codes

    28-09-2023 -
    Service message
     - 

    Does your company already use the new Customs Declarations Management System (DMS)? When you submit an electronic declaration to Customs via DMS, you may receive an error code. You may not always be sure what...