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Dutch Customs National Helpdesk

Welcome to the Dutch Customs National Helpdesk (NHD)
The National Customs Helpdesk (NHD) is intended for business customers of Dutch Customs

From AGS and G(S)PA to DMS

See what changes for your customs declaration.

Availability

Visit the actual overview availability declaration processes of the Dutch Customs and processes of Single Window partners Rijkswaterstaat and Border Control.

Planned maintenance

View the future maintenance moments to Dutch Customs systems in the maintenance calendar.

Contact

The National Customs Helpdesk is available on working days during office hours from 8 a.m. to 4 p.m.

Directly to

Want to stay informed about the availability of customs systems or when there is maintenance? Then use the e-mail service or RSS.  Subscribe

Availability

Process status overview
ProcessesStatusLast updateDetails
DMS Pilot
Available
Mon 05-12-2022 - 14:07Read message
Entry of goods to the EU (Single Window)
Available
Wed 07-12-2022 - 15:42Read message
Import to EU, Export from EU and Storage (AGS)
Available
Mon 05-12-2022 - 14:07Read message
Exit from the EU (Single Window)
Available
Sat 19-11-2022 - 12:09Read message
Transport (NCTS)
Available
Sat 03-12-2022 - 14:01Read message
Transport of excisable goods (EMCS)
Available
Fri 02-12-2022 - 16:08Read message
Ship stores
Available
Sat 19-11-2022 - 12:09Read message
Venue (Couriers and E-Commerce)
Available
Sat 12-11-2022 - 12:54Read message
Requesting VAT Party information
Available
Sat 12-11-2022 - 12:54Read message
Requesting Guarantee information
Available
Sat 12-11-2022 - 12:54Read message
Consulting Exchange Rates
Available
Mon 21-03-2022 - 01:24Read message
Consulting Tariff information
Available
Sat 19-11-2022 - 20:51Read message
Download Tariff information
Available
Tue 13-09-2022 - 16:39Read message
Scan in Rotterdam
Available
Thu 08-12-2022 - 08:16Read message
SPOC SafeSeaNet reports (Single Window)
Available
Sat 12-11-2022 - 12:54Read message
Reporting persons on board (Single Window – PAX)
Available
Sat 12-11-2022 - 12:54Read message
Customs E-Commerce (Deco)
Available
Thu 24-11-2022 - 12:39Read message

Planned maintenance

Calendar

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Go to maintenance announcement overview