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Dutch Customs National Helpdesk

Welcome to the Dutch Customs National Helpdesk (NHD)
The National Customs Helpdesk (NHD) is intended for business customers of Dutch Customs

Container Release Message (CVB)

From 4 October 2021 onwards, Customs is working with level 1 of what is referred to as the Container Release Message (Container Vrijgave Bericht or CVB). Your import declaration is not accepted until after the arrival of the goods in a Dutch port. Read more..

Availability

Visit the actual overview availability declaration processes of the Dutch Customs and processes of Single Window partners Rijkswaterstaat and Border Control.

Planned maintenance

View the future maintenance moments to Dutch Customs systems in the maintenance calendar.

Contact

The National Customs Helpdesk is available on working days during office hours from 8 a.m. to 4 p.m.

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EU portals and Mijn Douane

Trade and Transport Gateway (HTG)

Community for developers of Dutch Customs related software

Customs for businesses
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Availability

Process status overview
ProcessesStatusLast updateDetails
Entry of goods to the EU (Single Window)
Available		Sat 21-05-2022 - 10:36Read message
Import to EU, Export from EU and Storage (AGS)
Availability limited		Wed 25-05-2022 - 15:30Read message
Exit from the EU (Single Window)
Available		Sat 21-05-2022 - 10:36Read message
Transport (NCTS)
Available		Sat 21-05-2022 - 12:17Read message
Transport of excisable goods (EMCS)
Available		Sat 21-05-2022 - 10:11Read message
Ship stores
Available		Sat 21-05-2022 - 10:36Read message
Venue (Couriers and E-Commerce)
Available		Mon 21-03-2022 - 01:24Read message
Requesting VAT Party information
Available		Mon 09-05-2022 - 15:37Read message
Requesting Guarantee information
Available		Mon 09-05-2022 - 15:37Read message
Consulting Exchange Rates
Available		Mon 21-03-2022 - 01:24Read message
Consulting Tariff information
Available		Sat 21-05-2022 - 11:35Read message
Download Tariff information
Available		Mon 21-03-2022 - 01:24Read message
Scan in Rotterdam
Available		Wed 25-05-2022 - 07:57Read message
SPOC SafeSeaNet reports (Single Window)
Available		Mon 09-05-2022 - 16:04Read message
Reporting persons on board (Single Window – PAX)
Available		Mon 09-05-2022 - 16:04Read message
Customs E-Commerce (Deco)
Available		Sat 21-05-2022 - 10:56Read message

Planned maintenance

Calendar

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June

Go to maintenance announcement overview