EU Trader Portal
You can use the EU Trader Portal for applying for and changing (a number of) DWU authorisations. In the overview of customs authorisations you can see which license types are included in the EU Trader Portal. This portal will be gradually expanded in 2021 with the other DWU permits.
EU Customs Trader Portal
You can use the EU Customs Trader Portal to apply for an AEO authorisation and Binding Tariff Information (BTI) and Information document (INF). You can also change your AEO authorisation in this portal. You can only view the BTI if it is linked to your EORI number.
Mijn Douane
On this portal you can File excise and consumption tax returns (daily, weekly and periodic returns) and request a refund of excise and consumption taxes.
Log in with eRecognition
You can log in with eRecognition (eHerkenning), Reliability level 3. eRecognition is a standardised login system which enables governments to make their services accessible online and secure to companies. You can apply for eRecognition at one of these suppliers.
Availability and maintenance
Processes | Status | Last update | Details |
---|---|---|---|
Request Authorized Economic Operator (AEO) | Available | Wed 03-09-2025 - 03:00 | |
Request Binding Tariff Information (BTI) | Available | Sun 08-06-2025 - 22:02 | |
Customs Decision Management System (CDMS) | Available | Fri 09-05-2025 - 21:11 | |
EU Customs Trader Portal | Available | Thu 28-08-2025 - 16:00 | |
EU Trader Portal | Available | Thu 28-08-2025 - 16:00 | |
Registered Exporter (REX) | Available | Sun 08-06-2025 - 22:02 | |
Mijn Douane | Available | Sat 13-09-2025 - 12:14 | |
ICS2 Shared Trader Interface / Portal (STI-STP) | Available | Mon 15-09-2025 - 17:27 | |
Information document (INF) | Available | Sun 08-06-2025 - 22:02 | |
Proof of Union Status (PoUS) | Available | Fri 05-09-2025 - 11:13 |
Stay informed
Want to stay informed about the availability of customs systems or when there is maintenance? Then use the e-mail service or RSS.
News
- 22-08-2025 15:32 Weight error message in Proof of Union StatusĀ (PoUS)
- 30-12-2024 11:43 My customs 'weekly' declaration
- 20-12-2024 09:02 ICS receive e-mail (un)availability DCP notifications possible via STI-STP
- 12-05-2022 12:06 Day after Ascension
- 25-04-2022 09:39 The NHD will be closed on Wednesday 27 April and Thursday 5 May