Go directly to content Go directly to footer

EU Trader Portal

You can use the EU Trader Portal for applying for and changing (a number of) DWU authorisations. In the overview of customs authorisations you can see which license types are included in the EU Trader Portal. This portal will be gradually expanded in 2021 with the other DWU permits.

EU Customs Trader Portal

You can use the EU Customs Trader Portal to apply for an AEO authorisation and Binding Tariff Information (BTI) and Information document (INF). You can also change your AEO authorisation in this portal. You can only view the BTI if it is linked to your EORI number.

Mijn Douane

On this portal you can File excise and consumption tax returns (daily, weekly and periodic returns) and request a refund of excise and consumption taxes.

Log in with eRecognition

You can log in with eRecognition (eHerkenning), Reliability level 3. eRecognition is a standardised login system which enables governments to make their services accessible online and secure to companies. You can apply for eRecognition at one of these suppliers.

Availability and maintenance

Process status overview
Processes Status Last update Details
Request Authorized Economic Operator (AEO)
Available
Fri 09-05-2025 - 21:11
Request Binding Tariff Information (BTI)
Available
Fri 09-05-2025 - 21:11
Customs Decision Management System (CDMS)
Available
Fri 09-05-2025 - 21:11
EU Customs Trader Portal
Available
Fri 09-05-2025 - 21:11
EU Trader Portal
Available
Fri 09-05-2025 - 21:11
Registered Exporter (REX)
Available
Fri 09-05-2025 - 21:11
Mijn Douane
Available
Sun 04-05-2025 - 12:51
ICS2 Shared Trader Interface / Portal (STI-STP)
Available
Fri 09-05-2025 - 21:11
Information document (INF)
Available
Fri 09-05-2025 - 21:11
Proof of Union Status (PoUS)
Available
Fri 09-05-2025 - 21:11

Stay informed

Want to stay informed about the availability of customs systems or when there is maintenance? Then use the e-mail service or RSS.