Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

7053 results

  • Keyword

  • Message types

  • Service Messages

  • Disruptions and maintenance

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Consulting Tariff information availability is limited

    04-08-2023 -

    The availability of the process Consulting Tariff information is limited from Friday 04-08-2023 09:01.

  2. Incorrect error message after destination change EMCS has been resolved.

    03-08-2023 -
    Service message
     - 

    The issues since the release of Friday, July 14, 2023 related to the handling of messages IE818 (acknowledge receipt) after a destination change (IE813 or after an IE801) have been resolved. You can send the...

  3. Mijn Douane is available (again)

    03-08-2023 -

    The process Mijn Douane is available (again) from Thursday 03-08-2023 13:03.The process is available again. The emergency procedure is not or no longer applicable

  4. Transport of excisable goods (EMCS) is available (again)

    03-08-2023 -

    The process Transport of excisable goods (EMCS) is available (again) from Thursday 03-08-2023 13:03.The process is available again. The emergency procedure is not or no longer applicable

  5. Transport of excisable goods (EMCS) is unavailable

    03-08-2023 -

    The process Transport of excisable goods (EMCS) is unavailable from Thursday 03-08-2023 12:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance,...

  6. Mijn Douane is unavailable

    03-08-2023 -

    The process Mijn Douane is unavailable from Thursday 03-08-2023 12:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the messages will...

  7. Scheduled maintenance Mijn Douane

    03-08-2023 -

    Required maintenance on Government systems will be performed from Thursday 03-08-2023 12:00 until (expected end-time) Thursday 03-08-2023 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  8. Scheduled maintenance Transport of excisable goods (EMCS)

    03-08-2023 -

    Required maintenance on Government systems will be performed from Thursday 03-08-2023 12:00 until (expected end-time) Thursday 03-08-2023 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  9. New release notes DMS

    31-07-2023 -
    Service message
     - 

  10. Scan in Rotterdam is available (again)

    31-07-2023 -

    The process Scan in Rotterdam is available (again) from Wednesday 19-07-2023 10:22.The process is available again. The scan on the DELTA container terminal APMTR and ECT is available again. You can no longer use the...

  11. Transport (NCTS) is available (again)

    29-07-2023 -

    The process Transport (NCTS) is available (again) from Saturday 29-07-2023 12:45.The process is available again. The emergency procedure is not or no longer applicable

  12. Mijn Douane is available (again)

    29-07-2023 -

    The process Mijn Douane is available (again) from Saturday 29-07-2023 11:22.The process is available again.

  13. Entry of goods to the EU (ICS2) is available (again)

    29-07-2023 -

    The process Entry of goods to the EU (ICS2) is available (again) from Saturday 29-07-2023 11:13.The process is available again. The emergency procedure is not or no longer applicable

  14. Import to EU, Export from EU and Storage (AGS) is available (again)

    29-07-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Saturday 29-07-2023 11:06.The process is available again.

  15. Exit from the EU (Single Window) is available (again)

    29-07-2023 -

    The process Exit from the EU (Single Window) is available (again) from Saturday 29-07-2023 11:06.The process is available again.

  16. Ship stores is available (again)

    29-07-2023 -

    The process Ship stores is available (again) from Saturday 29-07-2023 11:06.The process is available again.

  17. Import to EU, Export from EU and Storage (AGS) is available (again)

    29-07-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Saturday 29-07-2023 11:03.The process is available again. The emergency procedure is not or no longer applicable

  18. Exit from the EU (Single Window) is available (again)

    29-07-2023 -

    The process Exit from the EU (Single Window) is available (again) from Saturday 29-07-2023 11:03.The process is available again. The emergency procedure is not or no longer applicable

  19. Ship stores is available (again)

    29-07-2023 -

    The process Ship stores is available (again) from Saturday 29-07-2023 11:03.The process is available again. The emergency procedure is not or no longer applicable

  20. Entry of goods to the EU (Single Window) is available (again)

    29-07-2023 -

    The process Entry of goods to the EU (Single Window) is available (again) from Saturday 29-07-2023 11:06.The process is available again.

  21. Entry of goods to the EU (Single Window) is available (again)

    29-07-2023 -

    The process Entry of goods to the EU (Single Window) is available (again) from Saturday 29-07-2023 11:03.The process is available again. The emergency procedure is not or no longer applicable

  22. Import to EU, Export from EU and Storage (DMS) is available (again)

    29-07-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Saturday 29-07-2023 11:01.The process is available again. The emergency procedure is not or no longer applicable

  23. Consulting Tariff information is available (again)

    29-07-2023 -

    The process Consulting Tariff information is available (again) from Saturday 29-07-2023 10:55.The process is available again. The emergency procedure is not or no longer applicable

  24. Customs E-Commerce (Deco) is available (again)

    29-07-2023 -

    The process Customs E-Commerce (Deco) is available (again) from Saturday 29-07-2023 10:55.The process is available again.

  25. Transport of excisable goods (EMCS) is available (again)

    29-07-2023 -

    The process Transport of excisable goods (EMCS) is available (again) from Saturday 29-07-2023 10:12.The process is available again. The emergency procedure is not or no longer applicable