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  1. ( MODIFIED ) Scheduled maintenance Entry of goods to the EU (ICS2)

    30-06-2023 -

    The Introduction to the EU (ICS2) process is "Restricted" available from Saturday 01-07-2023 08:00. The planned maintenance: you can submit the Presentation Notification ICS2 (PNI) as usual, these will not be processed but buffered during...

  2. Import to EU, Export from EU and Storage (AGS) is available (again)

    28-06-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 28-06-2023 18:39.The backlog in processing the messages has been cleared. Messages can be delivered as usual again. The emergency...

  3. Import to EU, Export from EU and Storage (AGS) availability is limited

    28-06-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Wednesday 28-06-2023 17:32. UPDATE: all export declarations have been processed in AGS, import declarations submitted today still have...

  4. Import to EU, Export from EU and Storage (AGS) is unavailable

    28-06-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Wednesday 28-06-2023 12:12. You are allowed to use the fall-back procedure. However: it is our advice to use the mentioned procedure...

  5. Information about our financial administration

    28-06-2023 -
    Service message
     - 

    Dear customer, If you recently have sent an e-mail to our financial administration department to which you have not yet received a reply. Our apologies for this. In some situations, the transition to a new...

  6. Transport of excisable goods (EMCS) is available (again)

    28-06-2023 -

    The process Transport of excisable goods (EMCS) is available (again) from Wednesday 28-06-2023 13:02.The process is available again. The emergency procedure is not or no longer applicable

  7. Exit from the EU (Single Window) is available (again)

    28-06-2023 -

    The process Exit from the EU (Single Window) is available (again) from Wednesday 28-06-2023 12:38.The process is available again.

  8. Transport (NCTS) is available (again)

    28-06-2023 -

    The process Transport (NCTS) is available (again) from Wednesday 28-06-2023 12:24.The process is available again. The emergency procedure is not or no longer applicable

  9. Ship stores is available (again)

    28-06-2023 -

    The process Ship stores is available (again) from Wednesday 28-06-2023 12:21.The process is available again.

  10. Entry of goods to the EU (ICS2) is available (again)

    28-06-2023 -

    The process Entry of goods to the EU (ICS2) is available (again) from Wednesday 28-06-2023 12:21.The process is available again.

  11. Entry of goods to the EU (Single Window) is available (again)

    28-06-2023 -

    The process Entry of goods to the EU (Single Window) is available (again) from Wednesday 28-06-2023 12:21.The process is available again.

  12. Transport of excisable goods (EMCS) is available (again)

    28-06-2023 -

    The process Transport of excisable goods (EMCS) is available (again) from Wednesday 28-06-2023 12:18.The process is available again. The emergency procedure is not or no longer applicable

  13. Transport (NCTS) availability is limited

    28-06-2023 -

    The availability of the process Transport (NCTS) is limited from Wednesday 28-06-2023 12:19. You are allowed to use the fall-back procedure. However: it is our advice to use the mentioned procedure only if, to your...

  14. Transport of excisable goods (EMCS) availability is limited

    28-06-2023 -

    The availability of the process Transport of excisable goods (EMCS) is limited from Wednesday 28-06-2023 12:19. You are allowed to use the fall-back procedure. However: it is our advice to use the mentioned procedure only...

  15. Transport (NCTS) is available (again)

    28-06-2023 -

    The process Transport (NCTS) is available (again) from Wednesday 28-06-2023 12:18.The process is available again. The emergency procedure is not or no longer applicable

  16. Exit from the EU (Single Window) availability is limited

    28-06-2023 -

    The availability of the process Exit from the EU (Single Window) is limited from Wednesday 28-06-2023 12:18. The emergency procedure is not or no longer applicable

  17. Ship stores availability is limited

    28-06-2023 -

    The availability of the process Ship stores is limited from Wednesday 28-06-2023 12:18. The emergency procedure is not or no longer applicable

  18. Entry of goods to the EU (Single Window) availability is limited

    28-06-2023 -

    The availability of the process Entry of goods to the EU (Single Window) is limited from Wednesday 28-06-2023 12:18. The emergency procedure is not or no longer applicable

  19. Import to EU, Export from EU and Storage (AGS) is unavailable

    28-06-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Wednesday 28-06-2023 12:12.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

  20. Import to EU, Export from EU and Storage (AGS) availability is limited

    28-06-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Wednesday 28-06-2023 12:09. You are allowed to use the fall-back procedure. However: it is our advice to use...

  21. Mijn Douane is available (again)

    28-06-2023 -

    The process Mijn Douane is available (again) from Wednesday 28-06-2023 12:02.The process is available again.

  22. Requesting Guarantee information is available (again)

    28-06-2023 -

    The process Requesting Guarantee information is available (again) from Wednesday 28-06-2023 11:51.The process is available again.

  23. Trade and Transport Gateway (HTG) is available (again)

    28-06-2023 -

    The process Trade and Transport Gateway (HTG) is available (again) from Wednesday 28-06-2023 11:51.The process is available again.

  24. Requesting VAT Party information is available (again)

    28-06-2023 -

    The process Requesting VAT Party information is available (again) from Wednesday 28-06-2023 11:51.The process is available again.

  25. Import to EU, Export from EU and Storage (DMS) is available (again)

    28-06-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Wednesday 28-06-2023 11:48.The process is available again. The emergency procedure is not or no longer applicable