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6283 results

  • Type of information

  • Disruptions and maintenance

EU Customs Trader Portal is unavailable

16-01-2023 -

The process EU Customs Trader Portal is unavailable from Monday 16-01-2023 19:00. New Application release – EUCTP v1.6.0.0 (CM74806)

Scan in Rotterdam is available (again)

16-01-2023 -

The process Scan in Rotterdam is available (again) from Monday 16-01-2023 09:25. The process is available again. The scan on the container terminal APMT2 is available again. You can no longer use the emergency procedure...

Customs E-Commerce (Deco) is available (again)

14-01-2023 -

The process Customs E-Commerce (Deco) is available (again) from Saturday 14-01-2023 11:46. Maintenance has been completed. The emergency procedure is not or no longer applicable

Ship stores is available (again)

14-01-2023 -

The process Ship stores is available (again) from Saturday 14-01-2023 11:45. Maintenance has been completed. The emergency procedure is not or no longer applicable

Transport of excisable goods (EMCS) is available (again)

14-01-2023 -

The process Transport of excisable goods (EMCS) is available (again) from Saturday 14-01-2023 11:45. Maintenance has been completed.

Entry of goods to the EU (ICS2) is available (again)

14-01-2023 -

The process Entry of goods to the EU (ICS2) is available (again) from Saturday 14-01-2023 11:42. Maintenance has been completed. The emergency procedure is not or no longer applicable

Exit from the EU (Single Window) is available (again)

14-01-2023 -

The process Exit from the EU (Single Window) is available (again) from Saturday 14-01-2023 11:42. Maintenance has been completed. The emergency procedure is not or no longer applicable

Import to EU, Export from EU and Storage (AGS) is available (again)

14-01-2023 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Saturday 14-01-2023 11:43. Maintenance has been completed. If you have not received any return messages from last Friday (malfunction), you...

Entry of goods to the EU (Single Window) is available (again)

14-01-2023 -

The process Entry of goods to the EU (Single Window) is available (again) from Saturday 14-01-2023 11:42. Maintenance has been completed. The emergency procedure is not or no longer applicable

Mijn Douane is available (again)

14-01-2023 -

The process Mijn Douane is available (again) from Saturday 14-01-2023 11:42. Maintenance has been completed.

Exit from the EU (Single Window) is unavailable

14-01-2023 -

The process Exit from the EU (Single Window) is unavailable from Saturday 14-01-2023 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of...

Import to EU, Export from EU and Storage (AGS) is unavailable

14-01-2023 -

The process Import to EU, Export from EU and Storage (AGS) is unavailable from Saturday 14-01-2023 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance....

Transport of excisable goods (EMCS) is unavailable

14-01-2023 -

The process Transport of excisable goods (EMCS) is unavailable from Saturday 14-01-2023 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the...

Customs E-Commerce (Deco) is unavailable

14-01-2023 -

The process Customs E-Commerce (Deco) is unavailable from Saturday 14-01-2023 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the...

Mijn Douane is unavailable

14-01-2023 -

The process Mijn Douane is unavailable from Saturday 14-01-2023 08:00. Due to maintenance on Saturday, January 14, 2023, you will not be able to submit a declaration or request for a refund of excise duty...

Entry of goods to the EU (Single Window) is unavailable

14-01-2023 -

The process Entry of goods to the EU (Single Window) is unavailable from Saturday 14-01-2023 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

Entry of goods to the EU (ICS2) is unavailable

14-01-2023 -

The process Entry of goods to the EU (ICS2) is unavailable from Saturday 14-01-2023 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion...

Ship stores is unavailable

14-01-2023 -

The process Ship stores is unavailable from Saturday 14-01-2023 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the messages...

Import to EU, Export from EU and Storage (AGS) is available (again)

13-01-2023 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Friday 13-01-2023 16:38. AGS is available again, but all messages have not been processed. If you have not received any...

Import to EU, Export from EU and Storage (AGS) availability is limited

13-01-2023 -

The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Friday 13-01-2023 15:19. The messages submitted during this morning/this afternoon’s outage in AGS have not yet been processed,...

Import to EU, Export from EU and Storage (AGS) is available (again)

13-01-2023 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Friday 13-01-2023 14:35. The disruption has been resolved. We apologise for any inconvenience. The emergency procedure is not or no...

Import to EU, Export from EU and Storage (AGS) is unavailable

13-01-2023 -

The process Import to EU, Export from EU and Storage (AGS) is unavailable from Friday 13-01-2023 11:34. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed...

Import to EU, Export from EU and Storage (AGS) availability is under investigation

13-01-2023 -

The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Friday 13-01-2023 11:21. Signals about a possible disruption have been received.

Scan in Rotterdam availability is limited

13-01-2023 -

The availability of the process Scan in Rotterdam is limited from Friday 13-01-2023 06:56.

Transport (NCTS) is available (again)

12-01-2023 -

The process Transport (NCTS) is available (again) from Thursday 12-01-2023 14:42. The process is available again. The emergency procedure is not or no longer applicable