6855 results
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Requesting Guarantee information availability is under investigation
20-04-2023 -The availability of the process Requesting Guarantee information is under investigation from Thursday 20-04-2023 09:20.Signals about a possible disruption have been received.
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Customs E-Commerce (Deco) availability is under investigation
20-04-2023 -The availability of the process Customs E-Commerce (Deco) is under investigation from Thursday 20-04-2023 09:20.Signals about a possible disruption have been received.
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Transport of excisable goods (EMCS) availability is under investigation
20-04-2023 -The availability of the process Transport of excisable goods (EMCS) is under investigation from Thursday 20-04-2023 09:20.Signals about a possible disruption have been received.
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Entry of goods to the EU (Single Window) availability is under investigation
20-04-2023 -The availability of the process Entry of goods to the EU (Single Window) is under investigation from Thursday 20-04-2023 09:20.Signals about a possible disruption have been received.
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Entry of goods to the EU (ICS2) availability is under investigation
20-04-2023 -The availability of the process Entry of goods to the EU (ICS2) is under investigation from Thursday 20-04-2023 09:20.Signals about a possible disruption have been received.
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Exit from the EU (Single Window) availability is under investigation
20-04-2023 -The availability of the process Exit from the EU (Single Window) is under investigation from Thursday 20-04-2023 09:20.Signals about a possible disruption have been received.
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Import to EU, Export from EU and Storage (DMS) availability is under investigation
20-04-2023 -The availability of the process Import to EU, Export from EU and Storage (DMS) is under investigation from Thursday 20-04-2023 09:20.Signals about a possible disruption have been received.
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Import to EU, Export from EU and Storage (AGS) availability is under investigation
20-04-2023 -The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Thursday 20-04-2023 09:14.Signals about a possible disruption have been received.
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NHD Opening hours: Closed April 27 and May 5
19-04-2023 -The National Customs Helpdesk (NHD) will be closed on Thursday 27 April and Friday 5 May and can only be reached for prio 1 disruptions in one of the declaration systems. This also means that...
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Payment term experation notice: March 2023
19-04-2023 -Please note! One-time postponement until April 20 Due to a transition to a new financial administration, the sending of the Expiration Announcement for the month of March has been delayed. For this reason, we are...
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DMS: Problem in processing the presentation notification (IE432)
19-04-2023 - -
Transport of excisable goods (EMCS) is available (again)
13-04-2023 -The process Transport of excisable goods (EMCS) is available (again) from Thursday 13-04-2023 12:45.Maintenance has been completed.
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( CANCELED ) Scheduled maintenance Transport (NCTS)
13-04-2023 -Previous message: ----------------------- Required maintenance on Government systems will be performed from Saturday 22-04-2023 12:00 until (expected end-time) Saturday 22-04-2023 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver...
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Scheduled maintenance Transport (NCTS)
13-04-2023 -Required maintenance on Government systems will be performed from Saturday 22-04-2023 12:00 until (expected end-time) Saturday 22-04-2023 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...
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Transport of excisable goods (EMCS) is unavailable
13-04-2023 -The process Transport of excisable goods (EMCS) is unavailable from Thursday 13-04-2023 12:00.Due to emergency maintenance temporarily unavailable between 12:00h and 13:00h.
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Scheduled maintenance Transport of excisable goods (EMCS)
13-04-2023 -Required maintenance on Government systems will be performed from Thursday 13-04-2023 12:00 until (expected end-time) Thursday 13-04-2023 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Due to emergency maintenance temporarily unavailable between 12:00h...
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Customs Decision Management System (CDMS) is available (again)
12-04-2023 -The process Customs Decision Management System (CDMS) is available (again) from Wednesday 12-04-2023 21:00.The process is available again.
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EU Trader Portal is available (again)
12-04-2023 -The process EU Trader Portal is available (again) from Wednesday 12-04-2023 21:00.The process is available again.
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Customs Decision Management System (CDMS) is unavailable
12-04-2023 -The process Customs Decision Management System (CDMS) is unavailable from Wednesday 12-04-2023 19:30.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Infrastructure maintenance
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EU Trader Portal is unavailable
12-04-2023 -The process EU Trader Portal is unavailable from Wednesday 12-04-2023 19:30.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Infrastructure maintenance
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UPDATE: Processing urgent payments AGS
12-04-2023 -The issue below have been solved. We hope to have informed you sufficiently with this update.
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DMS Import is available (again)
12-04-2023 -The process DMS Import is available (again) from Wednesday 12-04-2023 08:01.The disruption has been resolved. We apologise for any inconvenience.
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DMS Import availability is limited
12-04-2023 -The availability of the process DMS Import is limited from Wednesday 12-04-2023 07:45.Unable to communicate with NVWA (PD). ou can submit the declarations with a link to the NVWA via the AGS system, a solution...
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Mijn Douane is available (again)
11-04-2023 -The process Mijn Douane is available (again) from Tuesday 11-04-2023 17:55.The process is available again.
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Scheduled maintenance Mijn Douane
11-04-2023 -Required maintenance on Government systems will be performed from Tuesday 11-04-2023 17:55 until (expected end-time) Tuesday 11-04-2023 17:54.As a result the following Dutch Custom mainprocess(es) are unavailable: The process is available again. You will be...