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7043 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. Transport (NCTS) availability is limited

    24-05-2023 -

    The availability of the process Transport (NCTS) is limited from Wednesday 24-05-2023 09:36.The malfunction and the possible use of the emergency procedure only applies to declarants who submit the declarations via the MSA interface. You...

  2. Transport of excisable goods (EMCS) availability is limited

    24-05-2023 -

    The availability of the process Transport of excisable goods (EMCS) is limited from Wednesday 24-05-2023 09:36.The malfunction and the possible use of the emergency procedure only applies to declarants who submit the declarations via the...

  3. Transport of excisable goods (EMCS) availability is under investigation

    24-05-2023 -

    The availability of the process Transport of excisable goods (EMCS) is under investigation from Wednesday 24-05-2023 09:15.Signals about a possible disruption have been received.

  4. Transport (NCTS) availability is under investigation

    24-05-2023 -

    The availability of the process Transport (NCTS) is under investigation from Wednesday 24-05-2023 09:15.Signals about a possible disruption have been received. The emergency procedure is not or no longer applicable

  5. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    24-05-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Wednesday 24-05-2023 09:15.Signals about a possible disruption have been received.

  6. Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    23-05-2023 -

    Required maintenance on Government systems will be performed from Saturday 03-06-2023 08:00 until (expected end-time) Saturday 03-06-2023 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  7. Scan in Rotterdam is available (again)

    23-05-2023 -

    The process Scan in Rotterdam is available (again) from Tuesday 23-05-2023 13:19.The process is available again. "The scan on the container terminal Euromax (EMX) is available again. You can no longer use the emergency procedure...

  8. Scheduled maintenance Consulting Tariff information

    23-05-2023 -

    Required maintenance on Government systems will be performed from Saturday 03-06-2023 08:00 until (expected end-time) Saturday 03-06-2023 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: From Saturday 03-06-2023 08:00 to (estimated end time)...

  9. Scheduled maintenance Customs E-Commerce (Deco)

    23-05-2023 -

    Required maintenance on Government systems will be performed from Saturday 03-06-2023 08:00 until (expected end-time) Saturday 03-06-2023 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  10. Scheduled maintenance Transport (NCTS)

    23-05-2023 -

    Required maintenance on Government systems will be performed from Saturday 03-06-2023 10:00 until (expected end-time) Saturday 03-06-2023 11:30.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  11. Scheduled maintenance Import to EU, Export from EU and Storage (DMS)

    23-05-2023 -

    Required maintenance on Government systems will be performed from Saturday 03-06-2023 08:00 until (expected end-time) Saturday 03-06-2023 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  12. Scan in Rotterdam availability is limited

    22-05-2023 -

    The availability of the process Scan in Rotterdam is limited from Monday 22-05-2023 11:15.

  13. Request Binding Tariff Information (BTI) is available (again)

    16-05-2023 -

    The process Request Binding Tariff Information (BTI) is available (again) from Tuesday 16-05-2023 22:00.The process is available again.

  14. Request Binding Tariff Information (BTI) is unavailable

    16-05-2023 -

    The process Request Binding Tariff Information (BTI) is unavailable from Tuesday 16-05-2023 18:00. During the maintenance on Tuesday, May 16, the Application Binding Rate Information (EBTI - PROD) will be unavailable from 6 p.m. to...

  15. Reminder opening times NHD: closed on May 18 and limited access on May 19.

    16-05-2023 -
    Service message
     - 

    The National Customs Helpdesk (NHD) will be closed on Thursday 18 May and Friday 19 May. The NHD will be open on Friday 19 May. For your (urgent) payments, this means that they will not...

  16. Mijn Douane is available (again)

    13-05-2023 -

    The process Mijn Douane is available (again) from Saturday 13-05-2023 14:25.The process is available again.

  17. Customs Decision Management System (CDMS) is available (again)

    13-05-2023 -

    The process Customs Decision Management System (CDMS) is available (again) from Saturday 13-05-2023 08:58.The process is available again.

  18. EU Trader Portal is available (again)

    13-05-2023 -

    The process EU Trader Portal is available (again) from Saturday 13-05-2023 08:58.The process is available again.

  19. Customs Decision Management System (CDMS) is unavailable

    12-05-2023 -

    The process Customs Decision Management System (CDMS) is unavailable from Friday 12-05-2023 19:00.

  20. EU Trader Portal is unavailable

    12-05-2023 -

    The process EU Trader Portal is unavailable from Friday 12-05-2023 19:00.

  21. Mijn Douane is unavailable

    12-05-2023 -

    The process Mijn Douane is unavailable from Friday 12-05-2023 17:15.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the messages will...

  22. Scheduled maintenance EU Trader Portal, Customs Decision Management System (CDMS)

    12-05-2023 -

    Required maintenance on Government systems will be performed from Friday 12-05-2023 19:00 until (expected end-time) Saturday 13-05-2023 01:00.As a result the following Dutch Custom mainprocess(es) are unavailable: You will be informed about the availability of...

  23. Scheduled maintenance Request Binding Tariff Information (BTI)

    11-05-2023 -

    Required maintenance on Government systems will be performed from Tuesday 16-05-2023 18:00 until (expected end-time) Tuesday 16-05-2023 22:00.As a result the following Dutch Custom mainprocess(es) are unavailable: During the maintenance on Tuesday, May 16, the...

  24. Information about the OGA

    11-05-2023 -
    Service message
     - 

    On the 1st of May we informed you about the delay in sending the overview of declarations (OGA). Sending the OGA is possible again from today. You will receive the OGA for March and April...

  25. Payment term experation notice: April 2023

    10-05-2023 -
    Service message
     - 

    Please note!  One-time postponement until May 24 Due to a transition to a new financial administration, the sending of the notice of payment due for the month of April has been delayed. You will receive...