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  1. Scheduled maintenance Customs E-Commerce (Deco)

    25-04-2023 -

    Required maintenance on Government systems will be performed from Wednesday 26-04-2023 11:00 until (expected end-time) Wednesday 26-04-2023 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: due to emergency maintenance You are allowed to...

  2. Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    25-04-2023 -

    Required maintenance on Government systems will be performed from Wednesday 26-04-2023 11:00 until (expected end-time) Wednesday 26-04-2023 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: due to emergency maintenance You are allowed to...

  3. Scheduled maintenance Import to EU, Export from EU and Storage (DMS)

    25-04-2023 -

    Required maintenance on Government systems will be performed from Wednesday 26-04-2023 11:00 until (expected end-time) Wednesday 26-04-2023 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: due to emergency maintenance You are allowed to...

  4. Recovery Action following malfunction AGS (24-04)

    24-04-2023 -
    Service message
     - 

    If you have not received a return message on your AGS declaration, submitted on 24-04, then our advice is to submit it again with the same reference (LRN) number. This is to avoid double declarations....

  5. Scan in Rotterdam is available (again)

    24-04-2023 -

    The process Scan in Rotterdam is available (again) from Monday 24-04-2023 15:44.The process is available again.

  6. Import to EU, Export from EU and Storage (AGS) is available (again)

    24-04-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Monday 24-04-2023 13:42.The process is available again.

  7. Scan in Rotterdam availability is limited

    24-04-2023 -

    The availability of the process Scan in Rotterdam is limited from Monday 24-04-2023 13:20.Unable to communicate with NVWA (PD). The scan on the container terminal RWG is temporarily unavailable. The replacement scan is the HICO...

  8. Import to EU, Export from EU and Storage (AGS) is unavailable

    24-04-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Monday 24-04-2023 13:39.There is no message traffic for a short period due to a restart of the application. The emergency procedure...

  9. Import to EU, Export from EU and Storage (AGS) is unavailable

    24-04-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Monday 24-04-2023 13:07.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

  10. Scan in Rotterdam is unavailable

    24-04-2023 -

    The process Scan in Rotterdam is unavailable from Monday 24-04-2023 13:20.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The scan on the container terminal RWG is temporarily unavailable....

  11. Import to EU, Export from EU and Storage (DMS) is available (again)

    24-04-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Monday 24-04-2023 12:41.The disruption has been resolved. We apologise for any inconvenience. The emergency procedure is not or no longer...

  12. Import to EU, Export from EU and Storage (DMS) is unavailable

    24-04-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Monday 24-04-2023 10:35.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. At the moment, declarations...

  13. Entry of goods to the EU (ICS2) is available (again)

    22-04-2023 -

    The process Entry of goods to the EU (ICS2) is available (again) from Saturday 22-04-2023 21:29.Maintenance has been completed. The emergency procedure is not or no longer applicable

  14. Exit from the EU (Single Window) is available (again)

    22-04-2023 -

    The process Exit from the EU (Single Window) is available (again) from Saturday 22-04-2023 21:29.Maintenance has been completed. The emergency procedure is not or no longer applicable

  15. Entry of goods to the EU (Single Window) is available (again)

    22-04-2023 -

    The process Entry of goods to the EU (Single Window) is available (again) from Saturday 22-04-2023 21:29.Maintenance has been completed. The emergency procedure is not or no longer applicable

  16. Exit from the EU (Single Window) is unavailable

    22-04-2023 -

    The process Exit from the EU (Single Window) is unavailable from Saturday 22-04-2023 19:27.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the...

  17. Entry of goods to the EU (Single Window) is unavailable

    22-04-2023 -

    The process Entry of goods to the EU (Single Window) is unavailable from Saturday 22-04-2023 19:27.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion...

  18. Entry of goods to the EU (ICS2) is unavailable

    22-04-2023 -

    The process Entry of goods to the EU (ICS2) is unavailable from Saturday 22-04-2023 19:27.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of...

  19. Ship stores is available (again)

    22-04-2023 -

    The process Ship stores is available (again) from Saturday 22-04-2023 16:57.Maintenance has been completed.

  20. Import to EU, Export from EU and Storage (AGS) is available (again)

    22-04-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Saturday 22-04-2023 16:32.Maintenance has been completed.

  21. Import to EU, Export from EU and Storage (DMS) is available (again)

    22-04-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Saturday 22-04-2023 16:31.Maintenance has been completed.

  22. Import to EU, Export from EU and Storage (AGS) is available (again)

    22-04-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Saturday 22-04-2023 16:30.The process is available again. The emergency procedure is not or no longer applicable

  23. Import to EU, Export from EU and Storage (DMS) is available (again)

    22-04-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Saturday 22-04-2023 16:31.The process is available again.

  24. Mijn Douane is available (again)

    22-04-2023 -

    The process Mijn Douane is available (again) from Saturday 22-04-2023 16:30.Maintenance has been completed.

  25. Consulting Tariff information is available (again)

    22-04-2023 -

    The process Consulting Tariff information is available (again) from Saturday 22-04-2023 16:21.The process is available again.