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(UPDATE) Scheduled maintenance Consulting Tariff information
Unfortunately, the maintenance continues to run out. Expected end time is now 7:00 PM. Previous message: ———————– The process Consulting Tariff information is unavailable from Saturday 19-11-2022 08:00.
(UPDATE) Scheduled maintenance Import to EU, Export from EU and Storage (AGS)
Unfortunately, the maintenance continues to run out. Expected end time is now 7:00 PM. Previous message: ———————– The process Import to EU, Export from EU and Storage (AGS) is unavailable from Saturday 19-11-2022 08:00. Scheduled...
(UPDATE) Scheduled maintenance Mijn Douane
Unfortunately, the maintenance continues to run out. Expected end time is now 7:00 PM. Previous message: ———————– The availability of the process Mijn Douane is limited from Saturday 19-11-2022 08:00. Due to maintenance on Saturday...
(UPDATE) Scheduled maintenance Mijn Douane
Unfortunately, the maintenance for My Customs is overdue. Expected end time is now 5:00 PM. Previous message: ———————– The availability of the process Mijn Douane is limited from Saturday 19-11-2022 08:00. Due to maintenance on...
(UPDATE) Scheduled maintenance Customs E-Commerce (Deco)
Unfortunately, the maintenance for Customs E-Commerce is running out. Expected end time is now 5:00 PM. Previous message: ———————– The process Customs E-Commerce (Deco) is unavailable from Saturday 19-11-2022 08:00. Scheduled maintenance: You can deliver...
(UPDATE) Scheduled maintenance Consulting Tariff information
Unfortunately, the maintenance for Consulting Tariff Information is running out. Expected end time is now 5:00 PM. Previous message: ———————– The process Consulting Tariff information is unavailable from Saturday 19-11-2022 08:00.
(UPDATE) Scheduled maintenance Import to EU, Export from EU and Storage (AGS)
Unfortunately, maintenance for AGS is running out. Expected end time is now 5:00 PM. Previous message: ———————– The process Import to EU, Export from EU and Storage (AGS) is unavailable from Saturday 19-11-2022 08:00. Scheduled...
Exit from the EU (Single Window) is available (again)
The process Exit from the EU (Single Window) is available (again) from Saturday 19-11-2022 12:07. Maintenance has been completed. The emergency procedure is not or no longer applicable
Ship stores is available (again)
The process Ship stores is available (again) from Saturday 19-11-2022 12:08. Maintenance has been completed. The emergency procedure is not or no longer applicable
Entry of goods to the EU (Single Window) is available (again)
The process Entry of goods to the EU (Single Window) is available (again) from Saturday 19-11-2022 12:07. Maintenance has been completed. The emergency procedure is not or no longer applicable
Entry of goods to the EU (ICS2) is available (again)
The process Entry of goods to the EU (ICS2) is available (again) from Saturday 19-11-2022 12:07. Maintenance has been completed. The emergency procedure is not or no longer applicable
Ship stores is unavailable
The process Ship stores is unavailable from Saturday 19-11-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the messages...
Exit from the EU (Single Window) is unavailable
The process Exit from the EU (Single Window) is unavailable from Saturday 19-11-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of...
Customs E-Commerce (Deco) is unavailable
The process Customs E-Commerce (Deco) is unavailable from Saturday 19-11-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the...
Entry of goods to the EU (Single Window) is unavailable
The process Entry of goods to the EU (Single Window) is unavailable from Saturday 19-11-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...
Entry of goods to the EU (ICS2) is unavailable
The process Entry of goods to the EU (ICS2) is unavailable from Saturday 19-11-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion...
Import to EU, Export from EU and Storage (AGS) is unavailable
The process Import to EU, Export from EU and Storage (AGS) is unavailable from Saturday 19-11-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance....
Consulting Tariff information is unavailable
The process Consulting Tariff information is unavailable from Saturday 19-11-2022 08:00.
Mijn Douane availability is limited
The availability of the process Mijn Douane is limited from Saturday 19-11-2022 08:00. Due to maintenance on Saturday 19 November, not all information is visible between 8.00 and 16.00 when you file a declaration of...
Transport of excisable goods (EMCS) is available (again)
The process Transport of excisable goods (EMCS) is available (again) from Friday 18-11-2022 11:34. The process is available again. The error that occurred with regard to accepting and canceling EADs in the personal domain has...
Scan in Rotterdam is available (again)
The process Scan in Rotterdam is available (again) from Friday 18-11-2022 10:01. The process is available again.
Scan in Rotterdam availability is limited
The availability of the process Scan in Rotterdam is limited from Friday 18-11-2022 08:01.
AGS: Delay in sending INV, GER and EOG messages.
Due to technical problems in AGS, the messages below will be sent/created later than the original period. A solution is currently being worked on. Sorry for the inconvenience.
Transport of excisable goods (EMCS) availability is limited
The availability of the process Transport of excisable goods (EMCS) is limited from Friday 11-11-2022 12:00. Unfortunately, in some cases it is still not possible to accept or cancel your EAD in the personal domain...
Update accessibility NHD
The telephony platform is currently working as usual. This also applies to leaving your number outside office hours (standby). More information about contacting the NHD: https://nh.douane.nl/en/contact/