Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

7040 results

  • Keyword

  • Message types

  • Service Messages

  • Disruptions and maintenance

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Ship stores is available (again)

    20-04-2023 -

    The process Ship stores is available (again) from Thursday 20-04-2023 09:37.The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for any invonvenience.

  2. Requesting VAT Party information is available (again)

    20-04-2023 -

    The process Requesting VAT Party information is available (again) from Thursday 20-04-2023 09:37.The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for any invonvenience.

  3. Exit from the EU (Single Window) is available (again)

    20-04-2023 -

    The process Exit from the EU (Single Window) is available (again) from Thursday 20-04-2023 09:37.The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for any invonvenience.

  4. Transport of excisable goods (EMCS) is available (again)

    20-04-2023 -

    The process Transport of excisable goods (EMCS) is available (again) from Thursday 20-04-2023 09:37.The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for any invonvenience.

  5. Entry of goods to the EU (Single Window) is available (again)

    20-04-2023 -

    The process Entry of goods to the EU (Single Window) is available (again) from Thursday 20-04-2023 09:37.The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for any...

  6. Entry of goods to the EU (ICS2) is available (again)

    20-04-2023 -

    The process Entry of goods to the EU (ICS2) is available (again) from Thursday 20-04-2023 09:37.The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for any invonvenience.

  7. Import to EU, Export from EU and Storage (AGS) is available (again)

    20-04-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Thursday 20-04-2023 09:37.The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for...

  8. Import to EU, Export from EU and Storage (DMS) is available (again)

    20-04-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Thursday 20-04-2023 09:37.The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for...

  9. Transport of excisable goods (EMCS) availability is under investigation

    20-04-2023 -

    The availability of the process Transport of excisable goods (EMCS) is under investigation from Thursday 20-04-2023 09:20.Signals about a possible disruption have been received.

  10. Ship stores availability is under investigation

    20-04-2023 -

    The availability of the process Ship stores is under investigation from Thursday 20-04-2023 09:20.Signals about a possible disruption have been received.

  11. Requesting VAT Party information availability is under investigation

    20-04-2023 -

    The availability of the process Requesting VAT Party information is under investigation from Thursday 20-04-2023 09:20.Signals about a possible disruption have been received.

  12. Requesting Guarantee information availability is under investigation

    20-04-2023 -

    The availability of the process Requesting Guarantee information is under investigation from Thursday 20-04-2023 09:20.Signals about a possible disruption have been received.

  13. Customs E-Commerce (Deco) availability is under investigation

    20-04-2023 -

    The availability of the process Customs E-Commerce (Deco) is under investigation from Thursday 20-04-2023 09:20.Signals about a possible disruption have been received.

  14. Entry of goods to the EU (Single Window) availability is under investigation

    20-04-2023 -

    The availability of the process Entry of goods to the EU (Single Window) is under investigation from Thursday 20-04-2023 09:20.Signals about a possible disruption have been received.

  15. Entry of goods to the EU (ICS2) availability is under investigation

    20-04-2023 -

    The availability of the process Entry of goods to the EU (ICS2) is under investigation from Thursday 20-04-2023 09:20.Signals about a possible disruption have been received.

  16. Exit from the EU (Single Window) availability is under investigation

    20-04-2023 -

    The availability of the process Exit from the EU (Single Window) is under investigation from Thursday 20-04-2023 09:20.Signals about a possible disruption have been received.

  17. Import to EU, Export from EU and Storage (DMS) availability is under investigation

    20-04-2023 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is under investigation from Thursday 20-04-2023 09:20.Signals about a possible disruption have been received.

  18. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    20-04-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Thursday 20-04-2023 09:14.Signals about a possible disruption have been received.

  19. NHD Opening hours: Closed April 27 and May 5

    19-04-2023 -
    Service message
     - 

    The National Customs Helpdesk (NHD) will be closed on Thursday 27 April and Friday 5 May and can only be reached for prio 1 disruptions in one of the declaration systems. This also means that...

  20. Payment term experation notice: March 2023

    19-04-2023 -
    Service message
     - 

    Please note!  One-time postponement until April 20 Due to a transition to a new financial administration, the sending of the Expiration Announcement for the month of March has been delayed. For this reason, we are...

  21. DMS: Problem in processing the presentation notification (IE432)

    19-04-2023 -
    Service message
     - 

  22. Transport of excisable goods (EMCS) is available (again)

    13-04-2023 -

    The process Transport of excisable goods (EMCS) is available (again) from Thursday 13-04-2023 12:45.Maintenance has been completed.

  23. ( CANCELED ) Scheduled maintenance Transport (NCTS)

    13-04-2023 -

    Previous message: ----------------------- Required maintenance on Government systems will be performed from Saturday 22-04-2023 12:00 until (expected end-time) Saturday 22-04-2023 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver...

  24. Scheduled maintenance Transport (NCTS)

    13-04-2023 -

    Required maintenance on Government systems will be performed from Saturday 22-04-2023 12:00 until (expected end-time) Saturday 22-04-2023 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  25. Transport of excisable goods (EMCS) is unavailable

    13-04-2023 -

    The process Transport of excisable goods (EMCS) is unavailable from Thursday 13-04-2023 12:00.Due to emergency maintenance temporarily unavailable between 12:00h and 13:00h.