Go directly to content Go directly to filters Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

8383 results

  • Keyword

  • Message types

  • Service Messages

  • Disruptions and maintenance

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Import to EU, Export from EU and Storage (DMS) is unavailable

    04-02-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Sunday 04-02-2024 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  2. Scheduled maintenance Import to EU, Export from EU and Storage (DMS)

    01-02-2024 -

    Required maintenance on Government systems will be performed from Tuesday 13-02-2024 08:00 until (expected end-time) Tuesday 13-02-2024 09:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  3. Request Authorized Economic Operator (AEO) is available (again)

    30-01-2024 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Tuesday 30-01-2024 07:08.The process is available again.

  4. Information document (INF) is available (again)

    30-01-2024 -

    The process Information document (INF) is available (again) from Tuesday 30-01-2024 07:08.The process is available again.

  5. Registered Exporter (REX) is available (again)

    30-01-2024 -

    The process Registered Exporter (REX) is available (again) from Tuesday 30-01-2024 07:08.The process is available again.

  6. Customs Decision Management System (CDMS) is available (again)

    30-01-2024 -

    The process Customs Decision Management System (CDMS) is available (again) from Tuesday 30-01-2024 07:08.The process is available again.

  7. EU Customs Trader Portal is available (again)

    30-01-2024 -

    The process EU Customs Trader Portal is available (again) from Tuesday 30-01-2024 07:08.The process is available again.

  8. Request Binding Tariff Information (BTI) is available (again)

    30-01-2024 -

    The process Request Binding Tariff Information (BTI) is available (again) from Tuesday 30-01-2024 07:08.The process is available again.

  9. EU Trader Portal is available (again)

    30-01-2024 -

    The process EU Trader Portal is available (again) from Tuesday 30-01-2024 07:08.The process is available again.

  10. ICS2 Shared Trader Interface / Portal (STI-STP) is available (again)

    29-01-2024 -

    The process ICS2 Shared Trader Interface / Portal (STI-STP) is available (again) from Monday 29-01-2024 22:10.The process is available again.

  11. Entry of goods to the EU (ICS2) is available (again)

    29-01-2024 -

    The process Entry of goods to the EU (ICS2) is available (again) from Monday 29-01-2024 22:10.The process is available again. The emergency procedure is not or no longer applicable

  12. Entry of goods to the EU (ICS2) availability is limited

    29-01-2024 -

    The availability of the process Entry of goods to the EU (ICS2) is limited from Monday 29-01-2024 13:46. Due to a malfunction in the STI system, there are currently problems with the message handling offered...

  13. Mijn Douane is available (again)

    29-01-2024 -

    The process Mijn Douane is available (again) from Monday 29-01-2024 13:07.The process is available again.

  14. ICS2 Shared Trader Interface / Portal (STI-STP) availability is limited

    29-01-2024 -

    The availability of the process ICS2 Shared Trader Interface / Portal (STI-STP) is limited from Monday 29-01-2024 13:08.There are problems processing messages

  15. Mijn Douane is unavailable

    29-01-2024 -

    The process Mijn Douane is unavailable from Monday 29-01-2024 13:07.Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience.

  16. Registered Exporter (REX) is unavailable

    29-01-2024 -

    The process Registered Exporter (REX) is unavailable from Monday 29-01-2024 12:54.Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience.

  17. Request Authorized Economic Operator (AEO) is unavailable

    29-01-2024 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Monday 29-01-2024 12:54.Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience.

  18. Information document (INF) is unavailable

    29-01-2024 -

    The process Information document (INF) is unavailable from Monday 29-01-2024 12:54.Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience.

  19. EU Customs Trader Portal is unavailable

    29-01-2024 -

    The process EU Customs Trader Portal is unavailable from Monday 29-01-2024 12:54.Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience.

  20. Request Binding Tariff Information (BTI) is unavailable

    29-01-2024 -

    The process Request Binding Tariff Information (BTI) is unavailable from Monday 29-01-2024 12:54.Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience.

  21. Customs Decision Management System (CDMS) is unavailable

    29-01-2024 -

    The process Customs Decision Management System (CDMS) is unavailable from Monday 29-01-2024 12:54.Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience.

  22. EU Trader Portal is unavailable

    29-01-2024 -

    The process EU Trader Portal is unavailable from Monday 29-01-2024 12:54.Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience.

  23. Customs E-Commerce (Deco) is available (again)

    28-01-2024 -

    The process Customs E-Commerce (Deco) is available (again) from Sunday 28-01-2024 20:05.The process is available again.

  24. Import to EU, Export from EU and Storage (DMS) is available (again)

    28-01-2024 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Sunday 28-01-2024 19:26.The process is available again. The emergency procedure is not or no longer applicable

  25. Import to EU, Export from EU and Storage (AGS) is available (again)

    28-01-2024 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Sunday 28-01-2024 19:26.The process is available again. The emergency procedure is not or no longer applicable