Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

6859 results

  • Keyword

  • Message types

  • Service Messages

  • Disruptions and maintenance

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Exit from the EU (Single Window) availability is limited

    01-03-2023 -

    The availability of the process Exit from the EU (Single Window) is limited from Wednesday 01-03-2023 14:03.At this moment the messaging is delayed.

  2. Entry of goods to the EU (ICS2) availability is limited

    01-03-2023 -

    The availability of the process Entry of goods to the EU (ICS2) is limited from Wednesday 01-03-2023 14:03.At this moment the messaging is delayed.

  3. Entry of goods to the EU (Single Window) availability is limited

    01-03-2023 -

    The availability of the process Entry of goods to the EU (Single Window) is limited from Wednesday 01-03-2023 14:03.At this moment the messaging is delayed.

  4. Import to EU, Export from EU and Storage (AGS) is unavailable

    01-03-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Wednesday 01-03-2023 10:15.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The next update will...

  5. Customs E-Commerce (Deco) availability is limited

    01-03-2023 -

    The availability of the process Customs E-Commerce (Deco) is limited from Wednesday 01-03-2023 12:07.At this moment the messaging is delayed.

  6. DMS Pilot is unavailable

    01-03-2023 -

    The process DMS Pilot is unavailable from Wednesday 01-03-2023 11:25.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The emergency procedure is not or no longer applicable

  7. Import to EU, Export from EU and Storage (AGS) is unavailable

    01-03-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Wednesday 01-03-2023 11:18.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

  8. DMS Pilot is unavailable

    01-03-2023 -

    The process DMS Pilot is unavailable from Wednesday 01-03-2023 11:17.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  9. Transport of excisable goods (EMCS) availability is limited

    01-03-2023 -

    The availability of the process Transport of excisable goods (EMCS) is limited from Wednesday 01-03-2023 11:08.At this moment the messaging is delayed.

  10. Transport (NCTS) availability is limited

    01-03-2023 -

    The availability of the process Transport (NCTS) is limited from Wednesday 01-03-2023 11:08.At this moment the messaging is delayed.

  11. Ship stores availability is limited

    01-03-2023 -

    The availability of the process Ship stores is limited from Wednesday 01-03-2023 10:57.At this moment the messaging is delayed.

  12. Entry of goods to the EU (ICS2) availability is limited

    01-03-2023 -

    The availability of the process Entry of goods to the EU (ICS2) is limited from Wednesday 01-03-2023 10:57.At this moment the messaging is delayed.

  13. Exit from the EU (Single Window) availability is limited

    01-03-2023 -

    The availability of the process Exit from the EU (Single Window) is limited from Wednesday 01-03-2023 10:57.At this moment the messaging is delayed.

  14. Entry of goods to the EU (Single Window) availability is limited

    01-03-2023 -

    The availability of the process Entry of goods to the EU (Single Window) is limited from Wednesday 01-03-2023 10:57.At this moment the messaging is delayed.

  15. Import to EU, Export from EU and Storage (AGS) is unavailable

    01-03-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Wednesday 01-03-2023 10:18.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The next update will...

  16. Scheduled maintenance Mijn Douane

    28-02-2023 -

    Required maintenance on Government systems will be performed from Saturday 11-03-2023 08:00 until (expected end-time) Saturday 11-03-2023 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  17. Scheduled maintenance DMS Pilot

    28-02-2023 -

    Required maintenance on Government systems will be performed from Saturday 11-03-2023 08:00 until (expected end-time) Saturday 11-03-2023 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  18. Scheduled maintenance Customs E-Commerce (Deco)

    28-02-2023 -

    Required maintenance on Government systems will be performed from Saturday 11-03-2023 08:00 until (expected end-time) Saturday 11-03-2023 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  19. Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    28-02-2023 -

    Required maintenance on Government systems will be performed from Saturday 11-03-2023 08:00 until (expected end-time) Saturday 11-03-2023 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  20. Scheduled maintenance Ship stores

    28-02-2023 -

    Required maintenance on Government systems will be performed from Saturday 11-03-2023 08:00 until (expected end-time) Saturday 11-03-2023 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  21. Scheduled maintenance Entry of goods to the EU (Single Window), Entry of goods to the EU (ICS2), Exit from the EU (Single Window)

    28-02-2023 -

    Required maintenance on Government systems will be performed from Saturday 11-03-2023 08:00 until (expected end-time) Saturday 11-03-2023 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  22. Scheduled maintenance Transport of excisable goods (EMCS)

    28-02-2023 -

    Required maintenance on Government systems will be performed from Saturday 11-03-2023 08:00 until (expected end-time) Saturday 11-03-2023 12:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  23. Scheduled maintenance Consulting Tariff information

    28-02-2023 -

    Required maintenance on Government systems will be performed from Saturday 11-03-2023 08:00 until (expected end-time) Saturday 11-03-2023 13:00.As a result the following Dutch Custom mainprocess(es) are unavailable: You will be informed about the availability of...

  24. Import to EU, Export from EU and Storage (AGS) is available (again)

    28-02-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 28-02-2023 13:41.Maintenance has been completed. The emergency procedure is not or no longer applicable

  25. Customs E-Commerce (Deco) is available (again)

    28-02-2023 -

    The process Customs E-Commerce (Deco) is available (again) from Tuesday 28-02-2023 13:27.Maintenance has been completed.