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  • Type of information

  • Disruptions and maintenance

(UPDATE) Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

16-10-2022 -

Unfortunately, the maintenance is running out. Expected end time is now 8pm. Our apologies for the delay. Previous message: ———————– The process Import to EU, Export from EU and Storage (AGS) is unavailable from Sunday...

Mijn Douane is available (again)

16-10-2022 -

The process Mijn Douane is available (again) from Sunday 16-10-2022 13:12. Maintenance has been completed.

Transport (NCTS) is available (again)

16-10-2022 -

The process Transport (NCTS) is available (again) from Sunday 16-10-2022 12:26. Maintenance has been completed. The emergency procedure is not or no longer applicable

SPOC SafeSeaNet reports (Single Window) is available (again)

16-10-2022 -

The process SPOC SafeSeaNet reports (Single Window) is available (again) from Sunday 16-10-2022 11:00. Maintenance has been completed. The emergency procedure is not or no longer applicable

Ship stores is available (again)

16-10-2022 -

The process Ship stores is available (again) from Sunday 16-10-2022 10:50. Maintenance has been completed. The emergency procedure is not or no longer applicable

Entry of goods to the EU (ICS2) is available (again)

16-10-2022 -

The process Entry of goods to the EU (ICS2) is available (again) from Sunday 16-10-2022 10:46. Maintenance has been completed. The emergency procedure is not or no longer applicable

Exit from the EU (Single Window) is available (again)

16-10-2022 -

The process Exit from the EU (Single Window) is available (again) from Sunday 16-10-2022 10:46. Maintenance has been completed. The emergency procedure is not or no longer applicable

Transport of excisable goods (EMCS) is available (again)

16-10-2022 -

The process Transport of excisable goods (EMCS) is available (again) from Sunday 16-10-2022 10:47. Maintenance has been completed.

Entry of goods to the EU (Single Window) is available (again)

16-10-2022 -

The process Entry of goods to the EU (Single Window) is available (again) from Sunday 16-10-2022 10:46. Maintenance has been completed. The emergency procedure is not or no longer applicable

SPOC SafeSeaNet reports (Single Window) is unavailable

16-10-2022 -

The process SPOC SafeSeaNet reports (Single Window) is unavailable from Sunday 16-10-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the...

Customs E-Commerce (Deco) is unavailable

16-10-2022 -

The process Customs E-Commerce (Deco) is unavailable from Sunday 16-10-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the...

Transport (NCTS) is unavailable

16-10-2022 -

The process Transport (NCTS) is unavailable from Sunday 16-10-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the messages...

Transport of excisable goods (EMCS) is unavailable

16-10-2022 -

The process Transport of excisable goods (EMCS) is unavailable from Sunday 16-10-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the...

Entry of goods to the EU (Single Window) is unavailable

16-10-2022 -

The process Entry of goods to the EU (Single Window) is unavailable from Sunday 16-10-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

Entry of goods to the EU (ICS2) is unavailable

16-10-2022 -

The process Entry of goods to the EU (ICS2) is unavailable from Sunday 16-10-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion...

Exit from the EU (Single Window) is unavailable

16-10-2022 -

The process Exit from the EU (Single Window) is unavailable from Sunday 16-10-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of...

Ship stores is unavailable

16-10-2022 -

The process Ship stores is unavailable from Sunday 16-10-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the messages...

Import to EU, Export from EU and Storage (AGS) is unavailable

16-10-2022 -

The process Import to EU, Export from EU and Storage (AGS) is unavailable from Sunday 16-10-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance....

Consulting Tariff information is unavailable

16-10-2022 -

The process Consulting Tariff information is unavailable from Sunday 16-10-2022 08:00.

Mijn Douane is unavailable

16-10-2022 -

The process Mijn Douane is unavailable from Sunday 16-10-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the messages...

Mijn Douane is available (again)

15-10-2022 -

The process Mijn Douane is available (again) from Saturday 15-10-2022 12:51. The process is available again.

Mijn Douane is unavailable

15-10-2022 -

The process Mijn Douane is unavailable from Saturday 15-10-2022 07:00. Due to maintenance on Saturday 15 October, you will not be able to submit a declaration or request for a refund of excise or consumption...

Update on production disruption NCTS

14-10-2022 -

On Tuesday evening October 11, 2022, a workaround for the problem with the use of diacritics (UTF8) was installed within NCTS. The operation of this workaround is that characters that our application cannot process for...

Mijn Douane is available (again)

13-10-2022 -

The process Mijn Douane is available (again) from Thursday 13-10-2022 19:11. The process is available again.

Mijn Douane is unavailable

13-10-2022 -

The process Mijn Douane is unavailable from Thursday 13-10-2022 18:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the messages...