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6316 results

  • Type of information

  • Disruptions and maintenance

Transport (NCTS) is available (again)

01-11-2022 -

The process Transport (NCTS) is available (again) from Tuesday 01-11-2022 12:58. The process is available again.

Transport (NCTS) is unavailable

01-11-2022 -

The process Transport (NCTS) is unavailable from Tuesday 01-11-2022 11:40. Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience.

Transport (NCTS) availability is under investigation

01-11-2022 -

The availability of the process Transport (NCTS) is under investigation from Tuesday 01-11-2022 12:14. Signals about a possible disruption have been received.

Scheduled maintenance Mijn Douane

01-11-2022 -

Required maintenance on Government systems will be performed from Friday 04-11-2022 17:15 until (expected end-time) Friday 04-11-2022 19:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Due to maintenance on Friday...

Trade and Transport Gateway (HTG) is available (again)

31-10-2022 -

The process Trade and Transport Gateway (HTG) is available (again) from Monday 31-10-2022 12:26. The process is available again.

Trade and Transport Gateway (HTG) availability is limited

31-10-2022 -

The availability of the process Trade and Transport Gateway (HTG) is limited from Monday 31-10-2022 09:15. We are currently experiencing issues with the MSA mailboxes. It may be that no connection can be established. A...

Request Authorized Economic Operator (AEO) is available (again)

29-10-2022 -

The process Request Authorized Economic Operator (AEO) is available (again) from Saturday 29-10-2022 21:00. The process is available again.

Request Authorized Economic Operator (AEO) is unavailable

29-10-2022 -

The process Request Authorized Economic Operator (AEO) is unavailable from Saturday 29-10-2022 07:00. Maintenance Start Date/Time unavailability:29/10/2022 07:00 CET End Date/Time unavailability:29/10/2022 21:00 CET

Entry of goods to the EU (ICS2) is available (again)

27-10-2022 -

The process Entry of goods to the EU (ICS2) is available (again) from Thursday 27-10-2022 17:53. The process is available again. The emergency procedure is not or no longer applicable

Entry of goods to the EU (ICS2) availability is limited

27-10-2022 -

The availability of the process Entry of goods to the EU (ICS2) is limited from Thursday 27-10-2022 13:39. This malfunction only relates to these messages: ☒ Risk assessment of already lodged ENS ☒ Presentation ☒...

Scheduled maintenance Entry of goods to the EU (ICS2)

27-10-2022 -

Required maintenance on Government systems will be performed from Monday 07-11-2022 00:01 until (expected end-time) Thursday 27-10-2022 11:21. As a result the following Dutch Custom mainprocess(es) are unavailable: Entry of goods to the EU (ICS2)...

Scheduled maintenance Entry of goods to the EU (ICS2)

27-10-2022 -

Required maintenance on Government systems will be performed from Friday 04-11-2022 20:00 until (expected end-time) Sunday 06-11-2022 23:59. As a result the following Dutch Custom mainprocess(es) are unavailable: Entry of goods to the EU (ICS2)...

Entry of goods to the EU (ICS2) is available (again)

27-10-2022 -

The process Entry of goods to the EU (ICS2) is available (again) from Thursday 27-10-2022 09:15. The process is available again.

Entry of goods to the EU (ICS2) is unavailable

27-10-2022 -

The process Entry of goods to the EU (ICS2) is unavailable from Thursday 27-10-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion...

Scheduled maintenance Entry of goods to the EU (ICS2)

26-10-2022 -

Required maintenance on Government systems will be performed from Thursday 27-10-2022 08:00 until (expected end-time) Thursday 27-10-2022 09:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Entry of goods to the EU (ICS2)...

Information document (INF) is available (again)

21-10-2022 -

The process Information document (INF) is available (again) from Friday 21-10-2022 13:07. The process is available again.

Information document (INF) is available (again)

21-10-2022 -

The process Information document (INF) is available (again) from Friday 21-10-2022 13:07. The process is available again.

SPOC SafeSeaNet reports (Single Window) is available (again)

21-10-2022 -

The process SPOC SafeSeaNet reports (Single Window) is available (again) from Thursday 20-10-2022 15:37. The backlog in processing the messages has been cleared. Messages can be delivered as usual again.

Scheduled maintenance SPOC SafeSeaNet reports (Single Window)

21-10-2022 -

Required maintenance on Government systems will be performed from Friday 21-10-2022 15:37 until (expected end-time) Friday 21-10-2022 07:09. As a result the following Dutch Custom mainprocess(es) are unavailable: SPOC SafeSeaNet reports (Single Window) The backlog...

Mijn Douane is available (again)

20-10-2022 -

The process Mijn Douane is available (again) from Thursday 20-10-2022 16:37. The disruption has been resolved. We apologise for any inconvenience.

Mijn Douane is unavailable

20-10-2022 -

The process Mijn Douane is unavailable from Thursday 20-10-2022 15:11. My Customs is currently unavailable due to a technical malfunction.

SPOC SafeSeaNet reports (Single Window) is unavailable

20-10-2022 -

The process SPOC SafeSeaNet reports (Single Window) is unavailable from Thursday 20-10-2022 10:13. Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience. The problem is under investigation, unfortunately...

Transport of excisable goods (EMCS) is available (again)

19-10-2022 -

The process Transport of excisable goods (EMCS) is available (again) from Wednesday 19-10-2022 15:17. Maintenance has been completed.

(UPDATE) Scheduled maintenance Transport of excisable goods (EMCS)

19-10-2022 -

Unfortunately, maintenance for EMCS is still ongoing. Expected end time is now 4pm. Again, apologies for the delay. Previous message: ———————– The process Transport of excisable goods (EMCS) is unavailable from Wednesday 19-10-2022 07:00. Unfortunately,...

Transport of excisable goods (EMCS) is unavailable

19-10-2022 -

The process Transport of excisable goods (EMCS) is unavailable from Wednesday 19-10-2022 07:00. Unfortunately, maintenance for EMCS is still ongoing. Expected end time is now 2pm.