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6283 results

  • Type of information

  • Disruptions and maintenance

Scheduled maintenance Mijn Douane

13-10-2022 -

Required maintenance on Government systems will be performed from Thursday 13-10-2022 18:00 until (expected end-time) Thursday 13-10-2022 19:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Scheduled maintenance: You can deliver...

Information document (INF) is unavailable

13-10-2022 -

The process Information document (INF) is unavailable from Thursday 13-10-2022 10:29. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

DMS Pilot is available (again)

12-10-2022 -

The process DMS Pilot is available (again) from Wednesday 12-10-2022 10:33. The process is available again.

Transport (NCTS) is available (again)

11-10-2022 -

The process Transport (NCTS) is available (again) from Tuesday 11-10-2022 20:49. The process is available again.

Transport (NCTS) is unavailable

11-10-2022 -

The process Transport (NCTS) is unavailable from Tuesday 11-10-2022 19:00. Due to emergency maintenance.

Trade and Transport Gateway (HTG) is available (again)

11-10-2022 -

The process Trade and Transport Gateway (HTG) is available (again) from Tuesday 11-10-2022 11:21. The process is available again.

Trade and Transport Gateway (HTG) availability is limited

11-10-2022 -

The availability of the process Trade and Transport Gateway (HTG) is limited from Tuesday 11-10-2022 09:31.

(UPDATE) Scheduled maintenance Mijn Douane

11-10-2022 -

My Customs is not available from 7 a.m. to “expected end time” at 4 p.m. Previous message: ———————– Required maintenance on Government systems will be performed from Saturday 15-10-2022 08:00 until (expected end-time) Saturday 15-10-2022...

Request Binding Tariff Information (BTI) is available (again)

10-10-2022 -

The process Request Binding Tariff Information (BTI) is available (again) from Monday 10-10-2022 23:05. The process is available again.

Request Binding Tariff Information (BTI) is unavailable

10-10-2022 -

The process Request Binding Tariff Information (BTI) is unavailable from Monday 10-10-2022 19:00. New Application release – version 1.5.0.1 Start Date/Time unavailability:10/10/2022 19:00 CET End Date/Time unavailability:10/10/2022 23:05 CET

Scheduled maintenance Transport (NCTS)

10-10-2022 -

Required maintenance on Government systems will be performed from Tuesday 11-10-2022 19:00 until (expected end-time) Tuesday 11-10-2022 20:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport (NCTS) Due to emergency maintenance. You...

Scheduled maintenance Mijn Douane

10-10-2022 -

Required maintenance on Government systems will be performed from Saturday 15-10-2022 08:00 until (expected end-time) Saturday 15-10-2022 16:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Due to maintenance on Saturday...

Scheduled maintenance Mijn Douane

10-10-2022 -

Required maintenance on Government systems will be performed from Sunday 16-10-2022 08:00 until (expected end-time) Sunday 16-10-2022 11:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Scheduled maintenance: You can deliver...

Mijn Douane is available (again)

07-10-2022 -

The process Mijn Douane is available (again) from Friday 07-10-2022 20:13. Maintenance has been completed.

Mijn Douane is unavailable

07-10-2022 -

The process Mijn Douane is unavailable from Friday 07-10-2022 17:00. Due to maintenance on Friday 7 October, you will not be able to submit a declaration or request for a refund of excise or consumption...

Entry of goods to the EU (ICS2) is available (again)

06-10-2022 -

The process Entry of goods to the EU (ICS2) is available (again) from Thursday 06-10-2022 09:01. Maintenance has been completed. The emergency procedure is not or no longer applicable

Entry of goods to the EU (ICS2) is unavailable

06-10-2022 -

The process Entry of goods to the EU (ICS2) is unavailable from Thursday 06-10-2022 08:30. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion...

Scheduled maintenance SPOC SafeSeaNet reports (Single Window)

05-10-2022 -

Required maintenance on Government systems will be performed from Sunday 16-10-2022 08:00 until (expected end-time) Sunday 16-10-2022 11:00. As a result the following Dutch Custom mainprocess(es) are unavailable: SPOC SafeSeaNet reports (Single Window) Scheduled maintenance:...

Import to EU, Export from EU and Storage (AGS) is available (again)

05-10-2022 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 05-10-2022 11:02. The process is available again.

Import to EU, Export from EU and Storage (AGS) availability is under investigation

05-10-2022 -

The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Wednesday 05-10-2022 10:46. Signals about a possible disruption have been received.

(UPDATE) Scheduled maintenance Customs E-Commerce (Deco)

05-10-2022 -

Expected rollout end time is 5:00 PM instead of 11:00 AM. Previous message: ———————– Required maintenance on Government systems will be performed from Sunday 16-10-2022 08:00 until (expected end-time) Sunday 16-10-2022 11:00. As a result...

(UPDATE) Scheduled maintenance Transport (NCTS)

05-10-2022 -

Expected rollout end time is 12 noon instead of 11 a.m. Previous message: ———————– Required maintenance on Government systems will be performed from Sunday 16-10-2022 08:00 until (expected end-time) Sunday 16-10-2022 11:00. As a result...

Scheduled maintenance Entry of goods to the EU (ICS2)

05-10-2022 -

Required maintenance on Government systems will be performed from Thursday 06-10-2022 08:30 until (expected end-time) Thursday 06-10-2022 09:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Entry of goods to the EU (ICS2)...

Exit from the EU (Single Window) is available (again)

30-09-2022 -

The process Exit from the EU (Single Window) is available (again) from Friday 30-09-2022 17:44. The process is available again.

Entry of goods to the EU (Single Window) is available (again)

30-09-2022 -

The process Entry of goods to the EU (Single Window) is available (again) from Friday 30-09-2022 17:43. The process is available again.