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Mijn Douane is available (again)
The process Mijn Douane is available (again) from Saturday 15-10-2022 12:51. The process is available again.
Mijn Douane is unavailable
The process Mijn Douane is unavailable from Saturday 15-10-2022 07:00. Due to maintenance on Saturday 15 October, you will not be able to submit a declaration or request for a refund of excise or consumption...
Update on production disruption NCTS
On Tuesday evening October 11, 2022, a workaround for the problem with the use of diacritics (UTF8) was installed within NCTS. The operation of this workaround is that characters that our application cannot process for...
Mijn Douane is available (again)
The process Mijn Douane is available (again) from Thursday 13-10-2022 19:11. The process is available again.
Mijn Douane is unavailable
The process Mijn Douane is unavailable from Thursday 13-10-2022 18:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the messages...
Scheduled maintenance Mijn Douane
Required maintenance on Government systems will be performed from Thursday 13-10-2022 18:00 until (expected end-time) Thursday 13-10-2022 19:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Scheduled maintenance: You can deliver...
Information document (INF) is unavailable
The process Information document (INF) is unavailable from Thursday 13-10-2022 10:29. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.
DMS Pilot is available (again)
The process DMS Pilot is available (again) from Wednesday 12-10-2022 10:33. The process is available again.
Transport (NCTS) is available (again)
The process Transport (NCTS) is available (again) from Tuesday 11-10-2022 20:49. The process is available again.
Transport (NCTS) is unavailable
The process Transport (NCTS) is unavailable from Tuesday 11-10-2022 19:00. Due to emergency maintenance.
Trade and Transport Gateway (HTG) is available (again)
The process Trade and Transport Gateway (HTG) is available (again) from Tuesday 11-10-2022 11:21. The process is available again.
Trade and Transport Gateway (HTG) availability is limited
The availability of the process Trade and Transport Gateway (HTG) is limited from Tuesday 11-10-2022 09:31.
(UPDATE) Scheduled maintenance Mijn Douane
My Customs is not available from 7 a.m. to “expected end time” at 4 p.m. Previous message: ———————– Required maintenance on Government systems will be performed from Saturday 15-10-2022 08:00 until (expected end-time) Saturday 15-10-2022...
Request Binding Tariff Information (BTI) is available (again)
The process Request Binding Tariff Information (BTI) is available (again) from Monday 10-10-2022 23:05. The process is available again.
Request Binding Tariff Information (BTI) is unavailable
The process Request Binding Tariff Information (BTI) is unavailable from Monday 10-10-2022 19:00. New Application release – version 1.5.0.1 Start Date/Time unavailability:10/10/2022 19:00 CET End Date/Time unavailability:10/10/2022 23:05 CET
Scheduled maintenance Transport (NCTS)
Required maintenance on Government systems will be performed from Tuesday 11-10-2022 19:00 until (expected end-time) Tuesday 11-10-2022 20:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport (NCTS) Due to emergency maintenance. You...
Scheduled maintenance Mijn Douane
Required maintenance on Government systems will be performed from Saturday 15-10-2022 08:00 until (expected end-time) Saturday 15-10-2022 16:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Due to maintenance on Saturday...
Scheduled maintenance Mijn Douane
Required maintenance on Government systems will be performed from Sunday 16-10-2022 08:00 until (expected end-time) Sunday 16-10-2022 11:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Scheduled maintenance: You can deliver...
Mijn Douane is available (again)
The process Mijn Douane is available (again) from Friday 07-10-2022 20:13. Maintenance has been completed.
Mijn Douane is unavailable
The process Mijn Douane is unavailable from Friday 07-10-2022 17:00. Due to maintenance on Friday 7 October, you will not be able to submit a declaration or request for a refund of excise or consumption...
Entry of goods to the EU (ICS2) is available (again)
The process Entry of goods to the EU (ICS2) is available (again) from Thursday 06-10-2022 09:01. Maintenance has been completed. The emergency procedure is not or no longer applicable
Entry of goods to the EU (ICS2) is unavailable
The process Entry of goods to the EU (ICS2) is unavailable from Thursday 06-10-2022 08:30. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion...
Scheduled maintenance SPOC SafeSeaNet reports (Single Window)
Required maintenance on Government systems will be performed from Sunday 16-10-2022 08:00 until (expected end-time) Sunday 16-10-2022 11:00. As a result the following Dutch Custom mainprocess(es) are unavailable: SPOC SafeSeaNet reports (Single Window) Scheduled maintenance:...
Import to EU, Export from EU and Storage (AGS) is available (again)
The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 05-10-2022 11:02. The process is available again.
Import to EU, Export from EU and Storage (AGS) availability is under investigation
The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Wednesday 05-10-2022 10:46. Signals about a possible disruption have been received.