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6862 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    02-02-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Thursday 02-02-2023 12:40. Signals about a possible disruption have been received. The next update will be posted...

  2. Mijn Douane is available (again)

    01-02-2023 -

    The process Mijn Douane is available (again) from Wednesday 01-02-2023 12:53. The process is available again.

  3. Exit from the EU (Single Window) is available (again)

    01-02-2023 -

    The process Exit from the EU (Single Window) is available (again) from Wednesday 01-02-2023 12:51. The process is available again.

  4. Ship stores is available (again)

    01-02-2023 -

    The process Ship stores is available (again) from Wednesday 01-02-2023 12:51. The process is available again.

  5. Entry of goods to the EU (Single Window) is available (again)

    01-02-2023 -

    The process Entry of goods to the EU (Single Window) is available (again) from Wednesday 01-02-2023 12:51. The process is available again.

  6. Import to EU, Export from EU and Storage (AGS) is available (again)

    01-02-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 01-02-2023 12:50. The process is available again. The emergency procedure is not or no longer applicable

  7. DMS Pilot is available (again)

    01-02-2023 -

    The process DMS Pilot is available (again) from Wednesday 01-02-2023 12:49. The process is available again.

  8. Transport (NCTS) is available (again)

    01-02-2023 -

    The process Transport (NCTS) is available (again) from Wednesday 01-02-2023 12:49. The process is available again.

  9. Customs E-Commerce (Deco) is available (again)

    01-02-2023 -

    The process Customs E-Commerce (Deco) is available (again) from Wednesday 01-02-2023 12:47. The process is available again.

  10. Mijn Douane is unavailable

    01-02-2023 -

    The process Mijn Douane is unavailable from Wednesday 01-02-2023 11:49. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  11. Import to EU, Export from EU and Storage (AGS) is unavailable

    01-02-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Wednesday 01-02-2023 11:15. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed...

  12. Transport (NCTS) availability is limited

    01-02-2023 -

    The availability of the process Transport (NCTS) is limited from Wednesday 01-02-2023 11:00. At this moment the messaging is delayed. The next update will be posted at 1 PM

  13. Import to EU, Export from EU and Storage (AGS) is unavailable

    01-02-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Wednesday 01-02-2023 10:56. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  14. Customs E-Commerce (Deco) is unavailable

    01-02-2023 -

    The process Customs E-Commerce (Deco) is unavailable from Wednesday 01-02-2023 10:56. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  15. DMS Pilot is unavailable

    01-02-2023 -

    The process DMS Pilot is unavailable from Wednesday 01-02-2023 10:56. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  16. Ship stores availability is limited

    01-02-2023 -

    The availability of the process Ship stores is limited from Wednesday 01-02-2023 10:54. At this moment the messaging is delayed.

  17. Entry of goods to the EU (Single Window) availability is limited

    01-02-2023 -

    The availability of the process Entry of goods to the EU (Single Window) is limited from Wednesday 01-02-2023 10:54. At this moment the messaging is delayed.

  18. Exit from the EU (Single Window) availability is limited

    01-02-2023 -

    The availability of the process Exit from the EU (Single Window) is limited from Wednesday 01-02-2023 10:54. At this moment the messaging is delayed.

  19. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    01-02-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Wednesday 01-02-2023 10:29. Signals about a possible disruption have been received. The next update will be posted...

  20. Import to EU, Export from EU and Storage (AGS) is available (again)

    31-01-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 31-01-2023 13:43. The process is available again. The emergency procedure is not or no longer applicable

  21. Import to EU, Export from EU and Storage (AGS) availability is limited

    31-01-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Tuesday 31-01-2023 08:31. Unable to communicate with NVWA (PD). The outtage is not resolved yet. The next update...

  22. Import to EU, Export from EU and Storage (AGS) availability is limited

    31-01-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Tuesday 31-01-2023 08:31. Unable to communicate with NVWA (PD). You are allowed to use the fall-back procedure. However:...

  23. Entry of goods to the EU (Single Window) is available (again)

    30-01-2023 -

    The process Entry of goods to the EU (Single Window) is available (again) from Monday 30-01-2023 14:33. The process is available again.

  24. Entry of goods to the EU (Single Window) availability is limited

    30-01-2023 -

    The availability of the process Entry of goods to the EU (Single Window) is limited from Monday 30-01-2023 13:50. ENS messages are delayed.

  25. (UPDATE) Scheduled maintenance Mijn Douane

    30-01-2023 -

    Due to maintenance on Sunday 5 February, you will not be able to submit a declaration or request for a refund of excise duty or consumption tax between 09:30 and 11:30 am. Previous message: -----------------------...