Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

6896 results

  • Keyword

  • Message types

  • Service Messages

  • Disruptions and maintenance

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Transport of excisable goods (EMCS) availability is limited

    08-11-2022 -

    The availability of the process Transport of excisable goods (EMCS) is limited from Tuesday 08-11-2022 11:59. Currently there is a partial disruption in the messaging system. It is possible that you will not receive any...

  2. Ship stores availability is limited

    08-11-2022 -

    The availability of the process Ship stores is limited from Tuesday 08-11-2022 11:59. Currently there is a partial disruption in the messaging system. It is possible that you will not receive any return messages. We...

  3. Entry of goods to the EU (Single Window) availability is limited

    08-11-2022 -

    The availability of the process Entry of goods to the EU (Single Window) is limited from Tuesday 08-11-2022 11:59. Currently there is a partial disruption in the messaging system. It is possible that you will...

  4. Import to EU, Export from EU and Storage (AGS) is unavailable

    08-11-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Tuesday 08-11-2022 10:58. Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience. You are...

  5. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    08-11-2022 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Tuesday 08-11-2022 10:58. Signals about a possible disruption have been received.

  6. Scheduled maintenance Transport (NCTS)

    08-11-2022 -

    Required maintenance on Government systems will be performed from Tuesday 08-11-2022 19:00 until (expected end-time) Tuesday 08-11-2022 21:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport (NCTS) Due to emergency maintenance, Transport...

  7. Entry of goods to the EU (ICS2) is available (again)

    07-11-2022 -

    The process Entry of goods to the EU (ICS2) is available (again) from Monday 07-11-2022 09:09. Maintenance has been completed.

  8. Scan in Rotterdam availability is limited

    07-11-2022 -

    The availability of the process Scan in Rotterdam is limited from Monday 07-11-2022 08:41. The scan on the container terminal APMT2 is temporarily unavailable. The replacement scan is the HICO scan located at Bosphorusstraat 5,...

  9. Registered Exporter (REX) is available (again)

    07-11-2022 -

    The process Registered Exporter (REX) is available (again) from Sunday 06-11-2022 23:59. The process is available again.

  10. Information document (INF) is available (again)

    07-11-2022 -

    The process Information document (INF) is available (again) from Sunday 06-11-2022 23:59. The process is available again.

  11. Request Authorized Economic Operator (AEO) is available (again)

    07-11-2022 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Sunday 06-11-2022 23:59. The process is available again.

  12. Request Binding Tariff Information (BTI) is available (again)

    07-11-2022 -

    The process Request Binding Tariff Information (BTI) is available (again) from Sunday 06-11-2022 23:59. The process is available again.

  13. EU Customs Trader Portal is available (again)

    07-11-2022 -

    The process EU Customs Trader Portal is available (again) from Sunday 06-11-2022 23:59. The process is available again.

  14. Customs Decision Management System (CDMS) is available (again)

    07-11-2022 -

    The process Customs Decision Management System (CDMS) is available (again) from Sunday 06-11-2022 23:59. The process is available again.

  15. EU Trader Portal is available (again)

    07-11-2022 -

    The process EU Trader Portal is available (again) from Sunday 06-11-2022 23:59. The process is available again.

  16. Information document (INF) is unavailable

    04-11-2022 -

    The process Information document (INF) is unavailable from Friday 04-11-2022 20:00. DR exercise Start Date/Time unavailability: 04/11/2022 20:00 CET End Date/Time unavailability: 06/11/2022 23:59 CET

  17. Registered Exporter (REX) is unavailable

    04-11-2022 -

    The process Registered Exporter (REX) is unavailable from Friday 04-11-2022 20:00. DR exercise Start Date/Time unavailability: 04/11/2022 20:00 CET End Date/Time unavailability: 06/11/2022 23:59 CET

  18. Customs Decision Management System (CDMS) is unavailable

    04-11-2022 -

    The process Customs Decision Management System (CDMS) is unavailable from Friday 04-11-2022 20:00. Application(s) possibly unavailable: Start Date/Time of change: 04/11/22 20:00 CET End Date/Time of change: 06/11/22 23:59 CET

  19. EU Customs Trader Portal is unavailable

    04-11-2022 -

    The process EU Customs Trader Portal is unavailable from Friday 04-11-2022 20:00. DR exercise Start Date/Time unavailability: 04/11/2022 20:00 CET End Date/Time unavailability: 06/11/2022 23:59 CET

  20. Request Binding Tariff Information (BTI) is unavailable

    04-11-2022 -

    The process Request Binding Tariff Information (BTI) is unavailable from Friday 04-11-2022 20:00. DR exercise Start Date/Time unavailability: 04/11/2022 20:00 CET End Date/Time unavailability: 06/11/2022 23:59 CET

  21. Request Authorized Economic Operator (AEO) is unavailable

    04-11-2022 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Friday 04-11-2022 20:00. DR exercise Start Date/Time unavailability: 04/11/2022 20:00 CET End Date/Time unavailability: 06/11/2022 23:59 CET

  22. EU Trader Portal is unavailable

    04-11-2022 -

    The process EU Trader Portal is unavailable from Friday 04-11-2022 20:00. Application(s) possibly unavailable: Start Date/Time of change: 04/11/22 20:00 CET End Date/Time of change: 06/11/22 23:59 CET

  23. Entry of goods to the EU (ICS2) is unavailable

    04-11-2022 -

    The process Entry of goods to the EU (ICS2) is unavailable from Friday 04-11-2022 20:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion...

  24. Mijn Douane is available (again)

    04-11-2022 -

    The process Mijn Douane is available (again) from Friday 04-11-2022 19:08. The process is available again.

  25. Mijn Douane is unavailable

    04-11-2022 -

    The process Mijn Douane is unavailable from Friday 04-11-2022 17:15. Due to maintenance on Friday 4 November, you will not be able to submit a declaration or request for a refund of excise duty or...