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  1. Update issues with permission departure/arrival notifications NCTS.

    04-11-2022 -
    Service message
     - 

    Since Saturday september 24, 2022, there have been problems with the translation of some punctuation marks within NCTS. Unfortunately, the workaround that was installed on Tuesday evening October 11 to solve the problem does not...

  2. Scheduled maintenance Customs E-Commerce (Deco)

    03-11-2022 -

    Required maintenance on Government systems will be performed from Saturday 19-11-2022 08:00 until (expected end-time) Saturday 19-11-2022 16:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Customs E-Commerce (Deco) Scheduled maintenance: You can...

  3. Scheduled maintenance Consulting Tariff information

    03-11-2022 -

    Required maintenance on Government systems will be performed from Saturday 19-11-2022 08:00 until (expected end-time) Saturday 19-11-2022 16:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Consulting Tariff information You will be informed...

  4. Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    03-11-2022 -

    Required maintenance on Government systems will be performed from Saturday 19-11-2022 08:00 until (expected end-time) Saturday 19-11-2022 16:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...

  5. Scheduled maintenance Mijn Douane

    03-11-2022 -

    Required maintenance on Government systems will be performed from Saturday 19-11-2022 08:00 until (expected end-time) Saturday 19-11-2022 16:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Due to maintenance on Saturday...

  6. Transport (NCTS) is available (again)

    01-11-2022 -

    The process Transport (NCTS) is available (again) from Tuesday 01-11-2022 12:58. The process is available again.

  7. Transport (NCTS) is unavailable

    01-11-2022 -

    The process Transport (NCTS) is unavailable from Tuesday 01-11-2022 11:40. Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience.

  8. Transport (NCTS) availability is under investigation

    01-11-2022 -

    The availability of the process Transport (NCTS) is under investigation from Tuesday 01-11-2022 12:14. Signals about a possible disruption have been received.

  9. Scheduled maintenance Mijn Douane

    01-11-2022 -

    Required maintenance on Government systems will be performed from Friday 04-11-2022 17:15 until (expected end-time) Friday 04-11-2022 19:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Due to maintenance on Friday...

  10. Trade and Transport Gateway (HTG) is available (again)

    31-10-2022 -

    The process Trade and Transport Gateway (HTG) is available (again) from Monday 31-10-2022 12:26. The process is available again.

  11. Trade and Transport Gateway (HTG) availability is limited

    31-10-2022 -

    The availability of the process Trade and Transport Gateway (HTG) is limited from Monday 31-10-2022 09:15. We are currently experiencing issues with the MSA mailboxes. It may be that no connection can be established. A...

  12. Request Authorized Economic Operator (AEO) is available (again)

    29-10-2022 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Saturday 29-10-2022 21:00. The process is available again.

  13. Request Authorized Economic Operator (AEO) is unavailable

    29-10-2022 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Saturday 29-10-2022 07:00. Maintenance Start Date/Time unavailability:29/10/2022 07:00 CET End Date/Time unavailability:29/10/2022 21:00 CET

  14. Entry of goods to the EU (ICS2) is available (again)

    27-10-2022 -

    The process Entry of goods to the EU (ICS2) is available (again) from Thursday 27-10-2022 17:53. The process is available again. The emergency procedure is not or no longer applicable

  15. Entry of goods to the EU (ICS2) availability is limited

    27-10-2022 -

    The availability of the process Entry of goods to the EU (ICS2) is limited from Thursday 27-10-2022 13:39. This malfunction only relates to these messages: ☒ Risk assessment of already lodged ENS ☒ Presentation ☒...

  16. Scheduled maintenance Entry of goods to the EU (ICS2)

    27-10-2022 -

    Required maintenance on Government systems will be performed from Monday 07-11-2022 00:01 until (expected end-time) Thursday 27-10-2022 11:21. As a result the following Dutch Custom mainprocess(es) are unavailable: Entry of goods to the EU (ICS2)...

  17. Scheduled maintenance Entry of goods to the EU (ICS2)

    27-10-2022 -

    Required maintenance on Government systems will be performed from Friday 04-11-2022 20:00 until (expected end-time) Sunday 06-11-2022 23:59. As a result the following Dutch Custom mainprocess(es) are unavailable: Entry of goods to the EU (ICS2)...

  18. Entry of goods to the EU (ICS2) is available (again)

    27-10-2022 -

    The process Entry of goods to the EU (ICS2) is available (again) from Thursday 27-10-2022 09:15. The process is available again.

  19. Entry of goods to the EU (ICS2) is unavailable

    27-10-2022 -

    The process Entry of goods to the EU (ICS2) is unavailable from Thursday 27-10-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion...

  20. Scheduled maintenance Entry of goods to the EU (ICS2)

    26-10-2022 -

    Required maintenance on Government systems will be performed from Thursday 27-10-2022 08:00 until (expected end-time) Thursday 27-10-2022 09:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Entry of goods to the EU (ICS2)...

  21. Information document (INF) is available (again)

    21-10-2022 -

    The process Information document (INF) is available (again) from Friday 21-10-2022 13:07. The process is available again.

  22. Information document (INF) is available (again)

    21-10-2022 -

    The process Information document (INF) is available (again) from Friday 21-10-2022 13:07. The process is available again.

  23. SPOC SafeSeaNet reports (Single Window) is available (again)

    21-10-2022 -

    The process SPOC SafeSeaNet reports (Single Window) is available (again) from Thursday 20-10-2022 15:37. The backlog in processing the messages has been cleared. Messages can be delivered as usual again.

  24. Scheduled maintenance SPOC SafeSeaNet reports (Single Window)

    21-10-2022 -

    Required maintenance on Government systems will be performed from Friday 21-10-2022 15:37 until (expected end-time) Friday 21-10-2022 07:09. As a result the following Dutch Custom mainprocess(es) are unavailable: SPOC SafeSeaNet reports (Single Window) The backlog...

  25. Mijn Douane is available (again)

    20-10-2022 -

    The process Mijn Douane is available (again) from Thursday 20-10-2022 16:37. The disruption has been resolved. We apologise for any inconvenience.