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6273 results

  • Type of information

  • Disruptions and maintenance

EU Customs Trader Portal is unavailable

15-04-2022 -

The process EU Customs Trader Portal is unavailable from Friday 15-04-2022 20:00. New Application release – UUMDS –

EU Trader Portal is unavailable

15-04-2022 -

The process EU Trader Portal is unavailable from Friday 15-04-2022 20:00. New Application release – UUMDS –

Information document (INF) is unavailable

15-04-2022 -

The process Information document (INF) is unavailable from Friday 15-04-2022 20:00. Infrastructure Maintenance Start Date/Time unavailability:15/04/2022 20:00 CET End Date/Time unavailability: 16/04/2022 13:30 CET

Transport (NCTS) is available (again)

13-04-2022 -

The process Transport (NCTS) is available (again) from Wednesday 13-04-2022 20:44. Maintenance has been completed. The emergency procedure is not or no longer applicable

Transport (NCTS) is unavailable

13-04-2022 -

The process Transport (NCTS) is unavailable from Wednesday 13-04-2022 20:00. Due to emergency maintenance You are allowed to use the fall-back procedure. However: it is our advice to use the mentioned procedure only if, to...

Transport of excisable goods (EMCS) is available (again)

13-04-2022 -

The process Transport of excisable goods (EMCS) is available (again) from Wednesday 13-04-2022 15:40. The disruption has been resolved. We apologise for any inconvenience. The emergency procedure is not or no longer applicable

Transport of excisable goods (EMCS) is unavailable

13-04-2022 -

The process Transport of excisable goods (EMCS) is unavailable from Wednesday 13-04-2022 13:41. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Unfortunately, there are still problems with the...

Import to EU, Export from EU and Storage (AGS) is available (again)

13-04-2022 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 13-04-2022 10:56. The disruption has been resolved. We apologise for any inconvenience.

Import to EU, Export from EU and Storage (AGS) availability is limited

13-04-2022 -

The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Wednesday 13-04-2022 10:29. Currently there is a partial disruption in the messaging system. It is possible that you...

Import to EU, Export from EU and Storage (AGS) availability is under investigation

13-04-2022 -

The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Wednesday 13-04-2022 10:28. Signals about a possible disruption have been received.

Transport of excisable goods (EMCS) is unavailable

13-04-2022 -

The process Transport of excisable goods (EMCS) is unavailable from Wednesday 13-04-2022 08:05. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back...

Transport of excisable goods (EMCS) is unavailable

12-04-2022 -

The process Transport of excisable goods (EMCS) is unavailable from Tuesday 12-04-2022 21:53. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back...

Transport of excisable goods (EMCS) is unavailable

12-04-2022 -

The process Transport of excisable goods (EMCS) is unavailable from Tuesday 12-04-2022 18:30. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the...

Transport of excisable goods (EMCS) is unavailable

12-04-2022 -

The process Transport of excisable goods (EMCS) is unavailable from Tuesday 12-04-2022 18:30. In connection with emergency maintenance. The emergency procedure is not or no longer applicable

Scheduled maintenance Transport of excisable goods (EMCS)

12-04-2022 -

Required maintenance on Government systems will be performed from Tuesday 12-04-2022 18:30 until (expected end-time) Tuesday 12-04-2022 19:30. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport of excisable goods (EMCS) In connection...

Transport of excisable goods (EMCS) availability is limited

12-04-2022 -

The availability of the process Transport of excisable goods (EMCS) is limited from Tuesday 12-04-2022 14:37. You are allowed to use the fall-back procedure. However: it is our advice to use the mentioned procedure only...

Scheduled maintenance Transport (NCTS)

12-04-2022 -

Required maintenance on Government systems will be performed from Wednesday 13-04-2022 20:00 until (expected end-time) Wednesday 13-04-2022 21:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport (NCTS) Due to emergency maintenance You...

Transport of excisable goods (EMCS) availability is under investigation

12-04-2022 -

The availability of the process Transport of excisable goods (EMCS) is under investigation from Tuesday 12-04-2022 11:48. Signals about a possible disruption have been received.

Thursday 21 April the NHD closed from 12:00 pm

11-04-2022 -

In connection with the celebration of 425 years of Customs, the National Customs Helpdesk will be closed on Thursday 21 April at 12:00 pm. We can only be reached by telephone on this day for...

Consulting Tariff information is available (again)

09-04-2022 -

The process Consulting Tariff information is available (again) from Saturday 09-04-2022 13:06. Maintenance has been completed.

Import to EU, Export from EU and Storage (AGS) is available (again)

09-04-2022 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Saturday 09-04-2022 13:05. Maintenance has been completed. The emergency procedure is not or no longer applicable

Customs E-Commerce (Deco) is available (again)

09-04-2022 -

The process Customs E-Commerce (Deco) is available (again) from Saturday 09-04-2022 13:01. Maintenance has been completed.

Mijn Douane is available (again)

09-04-2022 -

The process Mijn Douane is available (again) from Saturday 09-04-2022 12:46. Maintenance has been completed.

Reporting persons on board (Single Window – PAX) is available (again)

09-04-2022 -

The process Reporting persons on board (Single Window – PAX) is available (again) from Saturday 09-04-2022 12:23. Maintenance has been completed. The emergency procedure is not or no longer applicable

SPOC SafeSeaNet reports (Single Window) is available (again)

09-04-2022 -

The process SPOC SafeSeaNet reports (Single Window) is available (again) from Saturday 09-04-2022 12:22. Maintenance has been completed. The emergency procedure is not or no longer applicable