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6273 results

  • Type of information

  • Disruptions and maintenance

Request Authorized Economic Operator (AEO) is unavailable

31-03-2022 -

The process Request Authorized Economic Operator (AEO) is unavailable from Thursday 31-03-2022 18:00. A new version 1.3.1.0 of INF-STP system will be deployed in Production. Start Date/Time unavailability : 31/03/2022 18:00 CET End Date/Time unavailability...

Information document (INF) is unavailable

31-03-2022 -

The process Information document (INF) is unavailable from Thursday 31-03-2022 18:00. A new version 1.3.1.0 of INF-STP system will be deployed in Production. Start Date/Time unavailability : 31/03/2022 18:00 CET End Date/Time unavailability : 31/03/2022...

Registered Exporter (REX) is unavailable

31-03-2022 -

The process Registered Exporter (REX) is unavailable from Thursday 31-03-2022 18:00. A new version 1.3.1.0 of INF-STP system will be deployed in Production. Start Date/Time unavailability : 31/03/2022 18:00 CET End Date/Time unavailability : 31/03/2022...

EU Customs Trader Portal is unavailable

31-03-2022 -

The process EU Customs Trader Portal is unavailable from Thursday 31-03-2022 18:00. A new version 1.3.1.0 of INF-STP system will be deployed in Production. Start Date/Time unavailability : 31/03/2022 18:00 CET End Date/Time unavailability :...

Scheduled maintenance Consulting Tariff information

31-03-2022 -

Required maintenance on Government systems will be performed from Saturday 09-04-2022 08:00 until (expected end-time) Saturday 09-04-2022 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Consulting Tariff information You will be informed...

(UPDATE) Scheduled maintenance Mijn Douane

31-03-2022 -

Contrary to the information below, it is not possible to submit an excise declaration or request a refund during the maintenance of Mijn Douane. Previous message: ———————–

Scheduled maintenance Mijn Douane

30-03-2022 -

Required maintenance on Government systems will be performed from Saturday 09-04-2022 08:00 until (expected end-time) Saturday 09-04-2022 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Scheduled maintenance: You can deliver...

Import to EU, Export from EU and Storage (AGS) is available (again)

25-03-2022 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Friday 25-03-2022 15:24. The disturbance of the message flow: National Food and Consumer Product Safety Authority has been resolved. Apologies...

Import to EU, Export from EU and Storage (AGS) availability is limited

25-03-2022 -

The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Friday 25-03-2022 13:00.

EU Customs Trader Portal is available (again)

24-03-2022 -

The process EU Customs Trader Portal is available (again) from Thursday 24-03-2022 14:52. The process is available again.

EU Trader Portal is available (again)

24-03-2022 -

The process EU Trader Portal is available (again) from Thursday 24-03-2022 14:52. The process is available again.

EU Customs Trader Portal is unavailable

24-03-2022 -

The process EU Customs Trader Portal is unavailable from Thursday 24-03-2022 14:14. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

EU Trader Portal is unavailable

24-03-2022 -

The process EU Trader Portal is unavailable from Thursday 24-03-2022 14:14. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

Scheduled maintenance Reporting persons on board (Single Window – PAX)

24-03-2022 -

Required maintenance on Government systems will be performed from Saturday 09-04-2022 10:00 until (expected end-time) Saturday 09-04-2022 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Reporting persons on board (Single Window –...

Scheduled maintenance SPOC SafeSeaNet reports (Single Window)

24-03-2022 -

Required maintenance on Government systems will be performed from Saturday 09-04-2022 10:00 until (expected end-time) Saturday 09-04-2022 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: SPOC SafeSeaNet reports (Single Window) Scheduled maintenance:...

Scheduled maintenance Ship stores

24-03-2022 -

Required maintenance on Government systems will be performed from Saturday 09-04-2022 10:00 until (expected end-time) Saturday 09-04-2022 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Ship stores Scheduled maintenance: You can deliver...

Scheduled maintenance Transport (NCTS)

24-03-2022 -

Required maintenance on Government systems will be performed from Saturday 09-04-2022 10:00 until (expected end-time) Saturday 09-04-2022 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport (NCTS) Scheduled maintenance: You can deliver...

Scheduled maintenance Transport of excisable goods (EMCS)

24-03-2022 -

Required maintenance on Government systems will be performed from Saturday 09-04-2022 08:00 until (expected end-time) Saturday 09-04-2022 16:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport of excisable goods (EMCS) Scheduled maintenance:...

Scheduled maintenance Customs E-Commerce (Deco)

24-03-2022 -

Required maintenance on Government systems will be performed from Saturday 09-04-2022 08:00 until (expected end-time) Saturday 09-04-2022 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Customs E-Commerce (Deco) Scheduled maintenance: You can...

Scheduled maintenance Entry of goods to the EU (Single Window), Entry of goods to the EU (ICS2), Exit from the EU (Single Window)

24-03-2022 -

Required maintenance on Government systems will be performed from Saturday 09-04-2022 10:00 until (expected end-time) Saturday 09-04-2022 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Entry of goods to the EU (Single...

Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

24-03-2022 -

Required maintenance on Government systems will be performed from Saturday 09-04-2022 08:00 until (expected end-time) Saturday 09-04-2022 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...

Customs E-Commerce (Deco) is available (again)

22-03-2022 -

The process Customs E-Commerce (Deco) is available (again) from Tuesday 22-03-2022 21:40. Maintenance has been completed.

Consulting Tariff information is available (again)

22-03-2022 -

The process Consulting Tariff information is available (again) from Tuesday 22-03-2022 21:39. Maintenance has been completed.

Import to EU, Export from EU and Storage (AGS) is available (again)

22-03-2022 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 22-03-2022 21:38. Maintenance has been completed. The emergency procedure is not or no longer applicable

Mijn Douane is available (again)

22-03-2022 -

The process Mijn Douane is available (again) from Tuesday 22-03-2022 21:06. Maintenance has been completed.