Go directly to content Go directly to filters Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

8274 results

  • Keyword

  • Message types

  • Service Messages

  • Disruptions and maintenance

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Transport of excisable goods (EMCS) is unavailable

    27-05-2023 -

    The process Transport of excisable goods (EMCS) is unavailable from Saturday 27-05-2023 13:00.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure....

  2. Ship stores is unavailable

    27-05-2023 -

    The process Ship stores is unavailable from Saturday 27-05-2023 13:00.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  3. Import to EU, Export from EU and Storage (DMS) is unavailable

    27-05-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Saturday 27-05-2023 13:00.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

  4. Entry of goods to the EU (Single Window) is unavailable

    27-05-2023 -

    The process Entry of goods to the EU (Single Window) is unavailable from Saturday 27-05-2023 13:00.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use...

  5. Consulting Tariff information is available (again)

    27-05-2023 -

    The process Consulting Tariff information is available (again) from Saturday 27-05-2023 14:31.The process is available again.

  6. Entry of goods to the EU (Single Window) is unavailable

    27-05-2023 -

    The process Entry of goods to the EU (Single Window) is unavailable from Saturday 27-05-2023 14:00.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use...

  7. Import to EU, Export from EU and Storage (AGS) is unavailable

    27-05-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Saturday 27-05-2023 14:00.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

  8. Transport of excisable goods (EMCS) is unavailable

    27-05-2023 -

    The process Transport of excisable goods (EMCS) is unavailable from Saturday 27-05-2023 14:00.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure....

  9. Ship stores is unavailable

    27-05-2023 -

    The process Ship stores is unavailable from Saturday 27-05-2023 14:00.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it is...

  10. Import to EU, Export from EU and Storage (DMS) is unavailable

    27-05-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Saturday 27-05-2023 14:00.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

  11. Ship stores is available (again)

    27-05-2023 -

    The process Ship stores is available (again) from Saturday 27-05-2023 14:01.The process is available again.

  12. Customs E-Commerce (Deco) is unavailable

    27-05-2023 -

    The process Customs E-Commerce (Deco) is unavailable from Saturday 27-05-2023 13:56.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  13. Consulting Tariff information is unavailable

    27-05-2023 -

    The process Consulting Tariff information is unavailable from Saturday 27-05-2023 13:56.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  14. Import to EU, Export from EU and Storage (AGS) is unavailable

    27-05-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Saturday 27-05-2023 13:56.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  15. Transport of excisable goods (EMCS) is unavailable

    27-05-2023 -

    The process Transport of excisable goods (EMCS) is unavailable from Saturday 27-05-2023 13:56.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  16. Requesting VAT Party information is unavailable

    27-05-2023 -

    The process Requesting VAT Party information is unavailable from Saturday 27-05-2023 13:56.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  17. Requesting Guarantee information is unavailable

    27-05-2023 -

    The process Requesting Guarantee information is unavailable from Saturday 27-05-2023 13:56.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  18. Import to EU, Export from EU and Storage (DMS) is unavailable

    27-05-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Saturday 27-05-2023 13:56.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  19. Entry of goods to the EU (Single Window) is unavailable

    27-05-2023 -

    The process Entry of goods to the EU (Single Window) is unavailable from Saturday 27-05-2023 13:56.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  20. Entry of goods to the EU (Single Window) is available (again)

    25-05-2023 -

    The process Entry of goods to the EU (Single Window) is available (again) from Thursday 25-05-2023 14:57.The process is available again.

  21. Important information about making payments to the emergency account.

    25-05-2023 -
    Service message
     - 

    Due to a transition to a new financial administration, payments via the emergency account NL04INGB0000361564 are automatically offered to our financial administration. To make an urgent payment, use the payment reference for the current month....

  22. Entry of goods to the EU (Single Window) availability is limited

    25-05-2023 -

    The availability of the process Entry of goods to the EU (Single Window) is limited from Thursday 25-05-2023 12:40.

  23. Exit from the EU (Single Window) is available (again)

    25-05-2023 -

    The process Exit from the EU (Single Window) is available (again) from Thursday 25-05-2023 10:06.The process is available again.

  24. Request Binding Tariff Information (BTI) is available (again)

    24-05-2023 -

    The process Request Binding Tariff Information (BTI) is available (again) from Wednesday 24-05-2023 23:00.The process is available again.

  25. Exit from the EU (Single Window) availability is limited

    24-05-2023 -

    The availability of the process Exit from the EU (Single Window) is limited from Wednesday 24-05-2023 22:50.