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7076 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. Customs E-Commerce (Deco) is unavailable

    30-08-2022 -

    The process Customs E-Commerce (Deco) is unavailable from Tuesday 30-08-2022 13:50. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  2. Mijn Douane is unavailable

    30-08-2022 -

    The process Mijn Douane is unavailable from Tuesday 30-08-2022 12:44. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  3. Transport (NCTS) is available (again)

    28-08-2022 -

    The process Transport (NCTS) is available (again) from Sunday 28-08-2022 17:00. The process is available again. The emergency procedure is not or no longer applicable

  4. Transport (NCTS) is unavailable

    28-08-2022 -

    The process Transport (NCTS) is unavailable from Sunday 28-08-2022 14:50. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  5. Transport (NCTS) is unavailable

    28-08-2022 -

    The process Transport (NCTS) is unavailable from Sunday 28-08-2022 14:48. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it...

  6. Scheduled maintenance Mijn Douane

    25-08-2022 -

    Required maintenance on Government systems will be performed from Friday 02-09-2022 17:30 until (expected end-time) Friday 02-09-2022 19:30. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane You will be informed about...

  7. Outcome ODB-IT Wednesday 10 August

    12-08-2022 -
    Service message
     - 

    On 10 August, in an extra meeting of the ODB-IT, Customs further informed the representatives of the business community about the disruptions of recent weeks.At this point, the systems are working properly. Customs has set...

  8. Import to EU, Export from EU and Storage (AGS) is available (again)

    11-08-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Thursday 11-08-2022 10:43. The process is available again. The emergency procedure is not or no longer applicable

  9. Import to EU, Export from EU and Storage (AGS) availability is limited

    11-08-2022 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Thursday 11-08-2022 08:00. Unable to communicate with NVWA (PD). You are allowed to use the fall-back procedure. However:...

  10. Import to EU, Export from EU and Storage (AGS) availability is limited

    11-08-2022 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Thursday 11-08-2022 07:54. Unable to communicate with NVWA (PD).

  11. Import to EU, Export from EU and Storage (AGS) is available (again)

    10-08-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 10-08-2022 21:45. The investigation has been completed.

  12. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    10-08-2022 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Wednesday 10-08-2022 21:15. Signals about a possible disruption have been received.

  13. Customs E-Commerce (Deco) is available (again)

    10-08-2022 -

    The process Customs E-Commerce (Deco) is available (again) from Wednesday 10-08-2022 16:38. The process is available again.

  14. Customs E-Commerce (Deco) is unavailable

    10-08-2022 -

    The process Customs E-Commerce (Deco) is unavailable from Wednesday 10-08-2022 10:44. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  15. Customs E-Commerce (Deco) is unavailable

    10-08-2022 -

    The process Customs E-Commerce (Deco) is unavailable from Wednesday 10-08-2022 10:44. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  16. Mijn Douane is available (again)

    10-08-2022 -

    The process Mijn Douane is available (again) from Wednesday 10-08-2022 12:12. Maintenance has been completed.

  17. Mijn Douane is unavailable

    10-08-2022 -

    The process Mijn Douane is unavailable from Wednesday 10-08-2022 12:00. In connection with emergency maintenance

  18. Customs E-Commerce (Deco) is unavailable

    10-08-2022 -

    The process Customs E-Commerce (Deco) is unavailable from Wednesday 10-08-2022 10:43. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  19. Scheduled maintenance Mijn Douane

    10-08-2022 -

    Required maintenance on Government systems will be performed from Wednesday 10-08-2022 12:00 until (expected end-time) Wednesday 10-08-2022 12:30. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane In connection with emergency maintenance...

  20. EU Customs Trader Portal is available (again)

    10-08-2022 -

    The process EU Customs Trader Portal is available (again) from Wednesday 10-08-2022 06:52. The process is available again.

  21. EU Trader Portal is available (again)

    10-08-2022 -

    The process EU Trader Portal is available (again) from Wednesday 10-08-2022 06:52. The process is available again.

  22. Import to EU, Export from EU and Storage (AGS) is available (again)

    09-08-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 09-08-2022 11:00. The process is available again. You can submit a request for deactivation for the AGS import declarations...

  23. Import to EU, Export from EU and Storage (AGS) availability is limited

    09-08-2022 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Tuesday 09-08-2022 09:39. AGS import not available AGS import is currently not available. The process AGS export and...

  24. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    09-08-2022 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Tuesday 09-08-2022 09:38. Signals about a possible disruption have been received. At the moment declarations are wrongly...

  25. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    09-08-2022 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Tuesday 09-08-2022 09:30. Signals about a possible disruption have been received.