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  1. Consulting Tariff information is unavailable

    22-04-2023 -

    The process Consulting Tariff information is unavailable from Saturday 22-04-2023 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the messages...

  2. Import to EU, Export from EU and Storage (AGS) is unavailable

    22-04-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Saturday 22-04-2023 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  3. Customs E-Commerce (Deco) is unavailable

    22-04-2023 -

    The process Customs E-Commerce (Deco) is unavailable from Saturday 22-04-2023 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the messages...

  4. Import to EU, Export from EU and Storage (DMS) is unavailable

    22-04-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is unavailable from Saturday 22-04-2023 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  5. Requesting Guarantee information is available (again)

    20-04-2023 -

    The process Requesting Guarantee information is available (again) from Thursday 20-04-2023 09:37.The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for any invonvenience.

  6. Customs E-Commerce (Deco) is available (again)

    20-04-2023 -

    The process Customs E-Commerce (Deco) is available (again) from Thursday 20-04-2023 09:37.The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for any invonvenience.

  7. Exit from the EU (Single Window) is available (again)

    20-04-2023 -

    The process Exit from the EU (Single Window) is available (again) from Thursday 20-04-2023 09:37.The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for any invonvenience.

  8. Transport of excisable goods (EMCS) is available (again)

    20-04-2023 -

    The process Transport of excisable goods (EMCS) is available (again) from Thursday 20-04-2023 09:37.The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for any invonvenience.

  9. Ship stores is available (again)

    20-04-2023 -

    The process Ship stores is available (again) from Thursday 20-04-2023 09:37.The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for any invonvenience.

  10. Requesting VAT Party information is available (again)

    20-04-2023 -

    The process Requesting VAT Party information is available (again) from Thursday 20-04-2023 09:37.The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for any invonvenience.

  11. Entry of goods to the EU (Single Window) is available (again)

    20-04-2023 -

    The process Entry of goods to the EU (Single Window) is available (again) from Thursday 20-04-2023 09:37.The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for any...

  12. Entry of goods to the EU (ICS2) is available (again)

    20-04-2023 -

    The process Entry of goods to the EU (ICS2) is available (again) from Thursday 20-04-2023 09:37.The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for any invonvenience.

  13. Import to EU, Export from EU and Storage (AGS) is available (again)

    20-04-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Thursday 20-04-2023 09:37.The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for...

  14. Import to EU, Export from EU and Storage (DMS) is available (again)

    20-04-2023 -

    The process Import to EU, Export from EU and Storage (DMS) is available (again) from Thursday 20-04-2023 09:37.The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for...

  15. Customs E-Commerce (Deco) availability is under investigation

    20-04-2023 -

    The availability of the process Customs E-Commerce (Deco) is under investigation from Thursday 20-04-2023 09:20.Signals about a possible disruption have been received.

  16. Transport of excisable goods (EMCS) availability is under investigation

    20-04-2023 -

    The availability of the process Transport of excisable goods (EMCS) is under investigation from Thursday 20-04-2023 09:20.Signals about a possible disruption have been received.

  17. Ship stores availability is under investigation

    20-04-2023 -

    The availability of the process Ship stores is under investigation from Thursday 20-04-2023 09:20.Signals about a possible disruption have been received.

  18. Requesting VAT Party information availability is under investigation

    20-04-2023 -

    The availability of the process Requesting VAT Party information is under investigation from Thursday 20-04-2023 09:20.Signals about a possible disruption have been received.

  19. Requesting Guarantee information availability is under investigation

    20-04-2023 -

    The availability of the process Requesting Guarantee information is under investigation from Thursday 20-04-2023 09:20.Signals about a possible disruption have been received.

  20. Entry of goods to the EU (Single Window) availability is under investigation

    20-04-2023 -

    The availability of the process Entry of goods to the EU (Single Window) is under investigation from Thursday 20-04-2023 09:20.Signals about a possible disruption have been received.

  21. Entry of goods to the EU (ICS2) availability is under investigation

    20-04-2023 -

    The availability of the process Entry of goods to the EU (ICS2) is under investigation from Thursday 20-04-2023 09:20.Signals about a possible disruption have been received.

  22. Exit from the EU (Single Window) availability is under investigation

    20-04-2023 -

    The availability of the process Exit from the EU (Single Window) is under investigation from Thursday 20-04-2023 09:20.Signals about a possible disruption have been received.

  23. Import to EU, Export from EU and Storage (DMS) availability is under investigation

    20-04-2023 -

    The availability of the process Import to EU, Export from EU and Storage (DMS) is under investigation from Thursday 20-04-2023 09:20.Signals about a possible disruption have been received.

  24. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    20-04-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Thursday 20-04-2023 09:14.Signals about a possible disruption have been received.

  25. NHD Opening hours: Closed April 27 and May 5

    19-04-2023 -
    Service message
     - 

    The National Customs Helpdesk (NHD) will be closed on Thursday 27 April and Friday 5 May and can only be reached for prio 1 disruptions in one of the declaration systems. This also means that...