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8380 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. Entry of goods to the EU (Single Window) is unavailable

    03-06-2023 -

    The process Entry of goods to the EU (Single Window) is unavailable from Saturday 03-06-2023 08:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion...

  2. Request Authorized Economic Operator (AEO) is available (again)

    02-06-2023 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Friday 02-06-2023 21:00.The process is available again.

  3. Mijn Douane is available (again)

    02-06-2023 -

    The process Mijn Douane is available (again) from Friday 02-06-2023 20:10.The process is available again.

  4. Request Authorized Economic Operator (AEO) is unavailable

    02-06-2023 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Friday 02-06-2023 20:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance,...

  5. Mijn Douane is unavailable

    02-06-2023 -

    The process Mijn Douane is unavailable from Friday 02-06-2023 17:30. Due to maintenance on Friday, June 2, between 5:15 p.m. and (at most) 9 p.m., not all information will be visible when you file excise...

  6. EU Trader Portal is unavailable

    02-06-2023 -

    The process EU Trader Portal is unavailable from Friday 02-06-2023 11:00.

  7. EU Customs Trader Portal is unavailable

    02-06-2023 -

    The process EU Customs Trader Portal is unavailable from Friday 02-06-2023 11:00.

  8. EU Customs Trader Portal is available (again)

    02-06-2023 -

    The process EU Customs Trader Portal is available (again) from Friday 02-06-2023 11:00.The process is available again.

  9. EU Trader Portal is available (again)

    02-06-2023 -

    The process EU Trader Portal is available (again) from Friday 02-06-2023 11:00.The process is available again.

  10. EU Trader Portal is unavailable

    02-06-2023 -

    The process EU Trader Portal is unavailable from Friday 02-06-2023 11:01.

  11. EU Customs Trader Portal is unavailable

    02-06-2023 -

    The process EU Customs Trader Portal is unavailable from Friday 02-06-2023 11:01.

  12. EU Trader Portal availability is under investigation

    02-06-2023 -

    The availability of the process EU Trader Portal is under investigation from Friday 02-06-2023 09:56.Signals about a possible disruption have been received.

  13. EU Customs Trader Portal availability is under investigation

    02-06-2023 -

    The availability of the process EU Customs Trader Portal is under investigation from Friday 02-06-2023 09:56.Signals about a possible disruption have been received.

  14. Scheduled maintenance Mijn Douane

    01-06-2023 -

    Required maintenance on Government systems will be performed from Friday 02-06-2023 17:30 until (expected end-time) Thursday 01-06-2023 13:48.As a result the following Dutch Custom mainprocess(es) are unavailable: Due to maintenance on Friday, June 2, between...

  15. Request Authorized Economic Operator (AEO) is available (again)

    31-05-2023 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Wednesday 31-05-2023 22:00.The process is available again.

  16. Request Authorized Economic Operator (AEO) is unavailable

    31-05-2023 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Wednesday 31-05-2023 20:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance,...

  17. Customs E-Commerce (Deco) is available (again)

    31-05-2023 -

    The process Customs E-Commerce (Deco) is available (again) from Wednesday 31-05-2023 18:04.The process is available again.

  18. Customs E-Commerce (Deco) is unavailable

    31-05-2023 -

    The process Customs E-Commerce (Deco) is unavailable from Wednesday 31-05-2023 12:50.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  19. Customs E-Commerce (Deco) is unavailable

    31-05-2023 -

    The process Customs E-Commerce (Deco) is unavailable from Wednesday 31-05-2023 12:50.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  20. Ship stores is available (again)

    27-05-2023 -

    The process Ship stores is available (again) from Saturday 27-05-2023 17:06.The process is available again. The emergency procedure is not or no longer applicable

  21. Requesting VAT Party information is available (again)

    27-05-2023 -

    The process Requesting VAT Party information is available (again) from Saturday 27-05-2023 17:05.The process is available again.

  22. Requesting Guarantee information is available (again)

    27-05-2023 -

    The process Requesting Guarantee information is available (again) from Saturday 27-05-2023 17:05.The process is available again.

  23. Customs E-Commerce (Deco) is available (again)

    27-05-2023 -

    The process Customs E-Commerce (Deco) is available (again) from Saturday 27-05-2023 17:05.The process is available again.

  24. Transport of excisable goods (EMCS) is available (again)

    27-05-2023 -

    The process Transport of excisable goods (EMCS) is available (again) from Saturday 27-05-2023 17:05.The process is available again. The emergency procedure is not or no longer applicable

  25. Entry of goods to the EU (Single Window) is available (again)

    27-05-2023 -

    The process Entry of goods to the EU (Single Window) is available (again) from Saturday 27-05-2023 17:05.The process is available again. The emergency procedure is not or no longer applicable