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6266 results

  • Type of information

  • Disruptions and maintenance

Consulting Tariff information is unavailable

12-03-2022 -

The process Consulting Tariff information is unavailable from Saturday 12-03-2022 08:00.

Customs E-Commerce (Deco) is unavailable

12-03-2022 -

The process Customs E-Commerce (Deco) is unavailable from Saturday 12-03-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the...

Mijn Douane is unavailable

12-03-2022 -

The process Mijn Douane is unavailable from Saturday 12-03-2022 08:00. Due to maintenance on Saturday 12 March, not all information is visible between 08:00 and 16:00 when you file a declaration of excise and consumption...

EU Customs Trader Portal is unavailable

11-03-2022 -

The process EU Customs Trader Portal is unavailable from Friday 11-03-2022 18:00. Maintenance eAEO V4 Part 1 Start 11/03/2022 18:00 End 13/03/2022 22:00

Request Binding Tariff Information (BTI) is unavailable

11-03-2022 -

The process Request Binding Tariff Information (BTI) is unavailable from Friday 11-03-2022 18:00. Maintenance eAEO V4 Part 1 Start 11/03/2022 18:00 End 13/03/2022 22:00

Request Authorized Economic Operator (AEO) is unavailable

11-03-2022 -

The process Request Authorized Economic Operator (AEO) is unavailable from Friday 11-03-2022 18:00. Maintenance eAEO V4 Part 1 Start 11/03/2022 18:00 End 13/03/2022 22:00

Information document (INF) is unavailable

11-03-2022 -

The process Information document (INF) is unavailable from Friday 11-03-2022 18:00. Maintenance eAEO V4 Part 1 Start 11/03/2022 18:00 End 13/03/2022 22:00

Registered Exporter (REX) is unavailable

11-03-2022 -

The process Registered Exporter (REX) is unavailable from Friday 11-03-2022 18:00. Maintenance eAEO V4 Part 1 Start 11/03/2022 18:00 End 13/03/2022 22:00

EU Trader Portal is unavailable

11-03-2022 -

The process EU Trader Portal is unavailable from Friday 11-03-2022 18:00. Maintenance eAEO V4 Part 1 Start 11/03/2022 18:00 End 13/03/2022 22:00

Customs Decision Management System (CDMS) is unavailable

11-03-2022 -

The process Customs Decision Management System (CDMS) is unavailable from Friday 11-03-2022 18:00. Maintenance eAEO V4 Part 1 Start 11/03/2022 18:00 End 13/03/2022 22:00

EU Customs Trader Portal is unavailable

11-03-2022 -

The process EU Customs Trader Portal is unavailable from Friday 11-03-2022 18:00. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Reason for unavailability: New Application release: EUCTP 1.5.0.0+1.5.0.1+1.5.0.2+1.5.0.3+1.5.0.4;...

(UPDATE) Scheduled maintenance Mijn Douane

10-03-2022 -

On Saturday 12 March there will be maintenance on Mijn Douane, between 08:00 and 16:00. In that case, you cannot submit an excise and consumption tax return, nor can you request a refund. Previous message:...

Import to EU, Export from EU and Storage (AGS) is available (again)

10-03-2022 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Thursday 10-03-2022 12:14. The backlog in processing the messages has been cleared. Messages can be delivered as usual again. The...

Import to EU, Export from EU and Storage (AGS) availability is limited (90 min delay)

10-03-2022 -

The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Thursday 10-03-2022 11:52. The estimated delay is 90 minutes. You are allowed to use the fall-back procedure. However:...

Ship stores is available (again)

10-03-2022 -

The process Ship stores is available (again) from Thursday 10-03-2022 11:45. The disruption has been resolved. We apologise for any inconvenience. Rejected messages are currently being relisted. You do not need to take any action...

Customs E-Commerce (Deco) is available (again)

10-03-2022 -

The process Customs E-Commerce (Deco) is available (again) from Thursday 10-03-2022 11:47. The disruption has been resolved. We apologise for any inconvenience.

Entry of goods to the EU (ICS2) is available (again)

10-03-2022 -

The process Entry of goods to the EU (ICS2) is available (again) from Thursday 10-03-2022 11:45. The disruption has been resolved. We apologise for any inconvenience. Rejected messages are currently being relisted. You do not...

Customs E-Commerce (Deco) is unavailable

10-03-2022 -

The process Customs E-Commerce (Deco) is unavailable from Thursday 10-03-2022 11:12. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

Ship stores availability is limited

10-03-2022 -

The availability of the process Ship stores is limited from Thursday 10-03-2022 10:55. PRO messages wrongly rejected Due to a malfunction, the PRO messages are incorrectly rejected with the message that an incorrect eori number...

Entry of goods to the EU (ICS2) availability is limited

10-03-2022 -

The availability of the process Entry of goods to the EU (ICS2) is limited from Thursday 10-03-2022 10:49. PNI messages wrongly rejected Due to a malfunction, the PNI messages are incorrectly rejected with the message...

Import to EU, Export from EU and Storage (AGS) is unavailable

10-03-2022 -

The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 10-03-2022 10:27. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed...

Import to EU, Export from EU and Storage (AGS) is unavailable

10-03-2022 -

The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 10-03-2022 09:40. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

Import to EU, Export from EU and Storage (AGS) availability is limited

10-03-2022 -

The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Thursday 10-03-2022 09:37. There is a 30 minute delay in messaging

(UPDATE) Scheduled maintenance Consulting Tariff information

09-03-2022 -

Consulting Tariff Information (DTV) is not available on Saturday 12 March from 8 a.m. to 4 p.m. Previous message: ———————–

(UPDATE) Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

09-03-2022 -

EU Entry, EU Export and Storage (AGS) will not be available on Saturday, March 12 from 8am to “expected end time” 4pm. Previous message: ———————–