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7283 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. Import to EU, Export from EU and Storage (AGS) is available (again)

    30-09-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Friday 30-09-2022 17:26. The process is available again. The emergency procedure is not or no longer applicable

  2. Import to EU, Export from EU and Storage (AGS) is unavailable

    30-09-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Friday 30-09-2022 16:00. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed...

  3. Exit from the EU (Single Window) availability is limited

    30-09-2022 -

    The availability of the process Exit from the EU (Single Window) is limited from Friday 30-09-2022 15:44. Currently there is a partial disruption in the messaging system. It is possible that you will not receive...

  4. Entry of goods to the EU (Single Window) availability is limited

    30-09-2022 -

    The availability of the process Entry of goods to the EU (Single Window) is limited from Friday 30-09-2022 15:44. Currently there is a partial disruption in the messaging system. It is possible that you will...

  5. Import to EU, Export from EU and Storage (AGS) is unavailable

    30-09-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Friday 30-09-2022 15:09. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  6. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    30-09-2022 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Friday 30-09-2022 14:50. Signals about a possible disruption have been received.

  7. Transport (NCTS) is available (again)

    30-09-2022 -

    The process Transport (NCTS) is available (again) from Friday 30-09-2022 09:55. The process is available again.

  8. Transport (NCTS) availability is under investigation

    30-09-2022 -

    The availability of the process Transport (NCTS) is under investigation from Friday 30-09-2022 09:37. Signals about a possible disruption have been received. At the moment it is possible that you incorrectly receive an error message...

  9. Scheduled maintenance Customs E-Commerce (Deco)

    29-09-2022 -

    Required maintenance on Government systems will be performed from Sunday 16-10-2022 08:00 until (expected end-time) Sunday 16-10-2022 11:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Customs E-Commerce (Deco) Scheduled maintenance: You can...

  10. Scheduled maintenance Transport of excisable goods (EMCS)

    29-09-2022 -

    Required maintenance on Government systems will be performed from Sunday 16-10-2022 08:00 until (expected end-time) Sunday 16-10-2022 11:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport of excisable goods (EMCS) Scheduled maintenance:...

  11. Scheduled maintenance Transport (NCTS)

    29-09-2022 -

    Required maintenance on Government systems will be performed from Sunday 16-10-2022 08:00 until (expected end-time) Sunday 16-10-2022 11:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport (NCTS) Scheduled maintenance: You can deliver...

  12. Scheduled maintenance Entry of goods to the EU (Single Window), Entry of goods to the EU (ICS2), Exit from the EU (Single Window), Ship stores

    29-09-2022 -

    Required maintenance on Government systems will be performed from Sunday 16-10-2022 08:00 until (expected end-time) Sunday 16-10-2022 11:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Entry of goods to the EU (Single...

  13. Scheduled maintenance Consulting Tariff information

    29-09-2022 -

    Required maintenance on Government systems will be performed from Sunday 16-10-2022 08:00 until (expected end-time) Sunday 16-10-2022 17:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Consulting Tariff information You will be informed...

  14. Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    29-09-2022 -

    Required maintenance on Government systems will be performed from Sunday 16-10-2022 08:00 until (expected end-time) Sunday 16-10-2022 17:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...

  15. Scheduled maintenance Mijn Douane

    29-09-2022 -

    Required maintenance on Government systems will be performed from Friday 07-10-2022 17:00 until (expected end-time) Friday 07-10-2022 20:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Due to maintenance on Friday...

  16. Mijn Douane is available (again)

    28-09-2022 -

    The process Mijn Douane is available (again) from Wednesday 28-09-2022 16:36. The disruption has been resolved. We apologise for any inconvenience.

  17. Mijn Douane is unavailable

    28-09-2022 -

    The process Mijn Douane is unavailable from Wednesday 28-09-2022 11:42. MijnDouane is currently unavailable due to a malfunction. Sorry for the inconvenience.

  18. Customs Decision Management System (CDMS) is available (again)

    28-09-2022 -

    The process Customs Decision Management System (CDMS) is available (again) from Wednesday 28-09-2022 06:05. The process is available again.

  19. EU Trader Portal is available (again)

    28-09-2022 -

    The process EU Trader Portal is available (again) from Wednesday 28-09-2022 06:05. The process is available again.

  20. Customs Decision Management System (CDMS) is unavailable

    27-09-2022 -

    The process Customs Decision Management System (CDMS) is unavailable from Tuesday 27-09-2022 19:00. New releases 1.29 Start Date/Time unavailability: 27/09/2022 19:00 CET End Date/Time unavailability: 28/09/2022 06:00 CET 27/09/2022 19:00 CET 28/09/2022 06:00 CET

  21. EU Trader Portal is unavailable

    27-09-2022 -

    The process EU Trader Portal is unavailable from Tuesday 27-09-2022 19:00. New releases 1.29 Start Date/Time unavailability: 27/09/2022 19:00 CET End Date/Time unavailability: 28/09/2022 06:00 CET 27/09/2022 19:00 CET 28/09/2022 06:00 CET

  22. Mijn Douane is available (again)

    27-09-2022 -

    The process Mijn Douane is available (again) from Tuesday 27-09-2022 18:25. Maintenance has been completed.

  23. Mijn Douane is unavailable

    27-09-2022 -

    The process Mijn Douane is unavailable from Tuesday 27-09-2022 16:00. Due to maintenance on Tuesday 27 September, you will not be able to submit a declaration or request for a refund of excise or consumption...

  24. Scan in Rotterdam is available (again)

    27-09-2022 -

    The process Scan in Rotterdam is available (again) from Tuesday 27-09-2022 07:49. The process is available again. The emergency procedure is not or no longer applicable

  25. Scan in Rotterdam is unavailable

    26-09-2022 -

    The process Scan in Rotterdam is unavailable from Monday 26-09-2022 09:25. "The scan at the Euromax (EMX) container terminal is temporarily unavailable. The replacement scan is the HICO scan located at Bosphorusstraat 5, Maasvlakte Rt....