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Information document (INF) is unavailable
The process Information document (INF) is unavailable from Friday 11-03-2022 18:00. Maintenance eAEO V4 Part 1 Start 11/03/2022 18:00 End 13/03/2022 22:00
Registered Exporter (REX) is unavailable
The process Registered Exporter (REX) is unavailable from Friday 11-03-2022 18:00. Maintenance eAEO V4 Part 1 Start 11/03/2022 18:00 End 13/03/2022 22:00
Customs Decision Management System (CDMS) is unavailable
The process Customs Decision Management System (CDMS) is unavailable from Friday 11-03-2022 18:00. Maintenance eAEO V4 Part 1 Start 11/03/2022 18:00 End 13/03/2022 22:00
EU Trader Portal is unavailable
The process EU Trader Portal is unavailable from Friday 11-03-2022 18:00. Maintenance eAEO V4 Part 1 Start 11/03/2022 18:00 End 13/03/2022 22:00
EU Customs Trader Portal is unavailable
The process EU Customs Trader Portal is unavailable from Friday 11-03-2022 18:00. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Reason for unavailability: New Application release: EUCTP 1.5.0.0+1.5.0.1+1.5.0.2+1.5.0.3+1.5.0.4;...
(UPDATE) Scheduled maintenance Mijn Douane
On Saturday 12 March there will be maintenance on Mijn Douane, between 08:00 and 16:00. In that case, you cannot submit an excise and consumption tax return, nor can you request a refund. Previous message:...
Import to EU, Export from EU and Storage (AGS) is available (again)
The process Import to EU, Export from EU and Storage (AGS) is available (again) from Thursday 10-03-2022 12:14. The backlog in processing the messages has been cleared. Messages can be delivered as usual again. The...
Import to EU, Export from EU and Storage (AGS) availability is limited (90 min delay)
The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Thursday 10-03-2022 11:52. The estimated delay is 90 minutes. You are allowed to use the fall-back procedure. However:...
Ship stores is available (again)
The process Ship stores is available (again) from Thursday 10-03-2022 11:45. The disruption has been resolved. We apologise for any inconvenience. Rejected messages are currently being relisted. You do not need to take any action...
Customs E-Commerce (Deco) is available (again)
The process Customs E-Commerce (Deco) is available (again) from Thursday 10-03-2022 11:47. The disruption has been resolved. We apologise for any inconvenience.
Entry of goods to the EU (ICS2) is available (again)
The process Entry of goods to the EU (ICS2) is available (again) from Thursday 10-03-2022 11:45. The disruption has been resolved. We apologise for any inconvenience. Rejected messages are currently being relisted. You do not...
Customs E-Commerce (Deco) is unavailable
The process Customs E-Commerce (Deco) is unavailable from Thursday 10-03-2022 11:12. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.
Ship stores availability is limited
The availability of the process Ship stores is limited from Thursday 10-03-2022 10:55. PRO messages wrongly rejected Due to a malfunction, the PRO messages are incorrectly rejected with the message that an incorrect eori number...
Entry of goods to the EU (ICS2) availability is limited
The availability of the process Entry of goods to the EU (ICS2) is limited from Thursday 10-03-2022 10:49. PNI messages wrongly rejected Due to a malfunction, the PNI messages are incorrectly rejected with the message...
Import to EU, Export from EU and Storage (AGS) is unavailable
The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 10-03-2022 10:27. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed...
Import to EU, Export from EU and Storage (AGS) is unavailable
The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 10-03-2022 09:40. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.
Import to EU, Export from EU and Storage (AGS) availability is limited
The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Thursday 10-03-2022 09:37. There is a 30 minute delay in messaging
(UPDATE) Scheduled maintenance Consulting Tariff information
Consulting Tariff Information (DTV) is not available on Saturday 12 March from 8 a.m. to 4 p.m. Previous message: ———————–
(UPDATE) Scheduled maintenance Import to EU, Export from EU and Storage (AGS)
EU Entry, EU Export and Storage (AGS) will not be available on Saturday, March 12 from 8am to “expected end time” 4pm. Previous message: ———————–
(UPDATE) Scheduled maintenance Customs E-Commerce (Deco)
DECO will not be available on Saturday, March 12 from 8 a.m. to “expected end time” 4 p.m. Previous message: ———————–
(UPDATE) Scheduled maintenance Mijn Douane
My Customs will have limited availability on Saturday 12 March from 8 a.m. to “expected end time” 4 p.m. Previous message: ———————–
Import to EU, Export from EU and Storage (AGS) is available (again)
The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 08-03-2022 10:19. The process is available again.
Import to EU, Export from EU and Storage (AGS) availability is limited
The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Tuesday 08-03-2022 08:51. Delay of 30 minutes There is currently a delay in message traffic of at least...
Scan in Rotterdam is available (again)
The process Scan in Rotterdam is available (again) from Tuesday 08-03-2022 08:21. The disruption has been resolved. We apologise for any inconvenience. The emergency procedure is not or no longer applicable
Import to EU, Export from EU and Storage (AGS) is available (again)
The process Import to EU, Export from EU and Storage (AGS) is available (again) from Monday 07-03-2022 19:38. The delay in this proces has been resolved. Messages will be processed at the usual pace again....