Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

7047 results

  • Keyword

  • Message types

  • Service Messages

  • Disruptions and maintenance

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Venue (Couriers and E-Commerce) is unavailable

    28-07-2022 -

    The process Venue (Couriers and E-Commerce) is unavailable from Thursday 28-07-2022 11:08. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  2. Ship stores is unavailable

    28-07-2022 -

    The process Ship stores is unavailable from Thursday 28-07-2022 11:08. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  3. Transport of excisable goods (EMCS) is unavailable

    28-07-2022 -

    The process Transport of excisable goods (EMCS) is unavailable from Thursday 28-07-2022 11:07. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  4. Transport (NCTS) is unavailable

    28-07-2022 -

    The process Transport (NCTS) is unavailable from Thursday 28-07-2022 11:07. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  5. Trade and Transport Gateway (HTG) is unavailable

    28-07-2022 -

    The process Trade and Transport Gateway (HTG) is unavailable from Thursday 28-07-2022 11:07. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  6. Exit from the EU (Single Window) is unavailable

    28-07-2022 -

    The process Exit from the EU (Single Window) is unavailable from Thursday 28-07-2022 11:07. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  7. Entry of goods to the EU (ICS2) is unavailable

    28-07-2022 -

    The process Entry of goods to the EU (ICS2) is unavailable from Thursday 28-07-2022 11:06. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  8. Import to EU, Export from EU and Storage (AGS) is unavailable

    28-07-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 28-07-2022 11:06. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  9. Entry of goods to the EU (Single Window) is unavailable

    28-07-2022 -

    The process Entry of goods to the EU (Single Window) is unavailable from Thursday 28-07-2022 11:06. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  10. Venue (Couriers and E-Commerce) availability is under investigation

    28-07-2022 -

    The availability of the process Venue (Couriers and E-Commerce) is under investigation from Thursday 28-07-2022 10:44. Signals about a possible disruption have been received.

  11. Reporting persons on board (Single Window – PAX) availability is under investigation

    28-07-2022 -

    The availability of the process Reporting persons on board (Single Window – PAX) is under investigation from Thursday 28-07-2022 10:43. Signals about a possible disruption have been received.

  12. Customs E-Commerce (Deco) availability is under investigation

    28-07-2022 -

    The availability of the process Customs E-Commerce (Deco) is under investigation from Thursday 28-07-2022 10:39. Signals about a possible disruption have been received.

  13. Trade and Transport Gateway (HTG) availability is under investigation

    28-07-2022 -

    The availability of the process Trade and Transport Gateway (HTG) is under investigation from Thursday 28-07-2022 10:39. Signals about a possible disruption have been received.

  14. SPOC SafeSeaNet reports (Single Window) availability is under investigation

    28-07-2022 -

    The availability of the process SPOC SafeSeaNet reports (Single Window) is under investigation from Thursday 28-07-2022 10:39. Signals about a possible disruption have been received.

  15. Requesting Guarantee information availability is under investigation

    28-07-2022 -

    The availability of the process Requesting Guarantee information is under investigation from Thursday 28-07-2022 10:38. Signals about a possible disruption have been received.

  16. Requesting VAT Party information availability is under investigation

    28-07-2022 -

    The availability of the process Requesting VAT Party information is under investigation from Thursday 28-07-2022 10:38. Signals about a possible disruption have been received.

  17. Transport of excisable goods (EMCS) availability is under investigation

    28-07-2022 -

    The availability of the process Transport of excisable goods (EMCS) is under investigation from Thursday 28-07-2022 10:38. Signals about a possible disruption have been received.

  18. Ship stores availability is under investigation

    28-07-2022 -

    The availability of the process Ship stores is under investigation from Thursday 28-07-2022 10:38. Signals about a possible disruption have been received.

  19. Transport (NCTS) availability is under investigation

    28-07-2022 -

    The availability of the process Transport (NCTS) is under investigation from Thursday 28-07-2022 10:37. Signals about a possible disruption have been received.

  20. Entry of goods to the EU (ICS2) availability is under investigation

    28-07-2022 -

    The availability of the process Entry of goods to the EU (ICS2) is under investigation from Thursday 28-07-2022 10:37. Signals about a possible disruption have been received.

  21. Exit from the EU (Single Window) availability is under investigation

    28-07-2022 -

    The availability of the process Exit from the EU (Single Window) is under investigation from Thursday 28-07-2022 10:37. Signals about a possible disruption have been received.

  22. Entry of goods to the EU (Single Window) availability is under investigation

    28-07-2022 -

    The availability of the process Entry of goods to the EU (Single Window) is under investigation from Thursday 28-07-2022 10:36. Signals about a possible disruption have been received.

  23. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    28-07-2022 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Thursday 28-07-2022 10:27. Signals about a possible disruption have been received.

  24. Information document (INF) is available (again)

    28-07-2022 -

    The process Information document (INF) is available (again) from Thursday 28-07-2022 07:20. The process is available again.

  25. Mijn Douane is unavailable

    27-07-2022 -

    The process Mijn Douane is unavailable from Wednesday 27-07-2022 12:00. Unfortunately, the technical issues have not yet been resolved. Sorry for the inconvenience.