Go directly to content Go directly to filters Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

8274 results

  • Keyword

  • Message types

  • Service Messages

  • Disruptions and maintenance

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Entry of goods to the EU (ICS2) is unavailable

    15-03-2023 -

    The process Entry of goods to the EU (ICS2) is unavailable from Wednesday 15-03-2023 19:00.Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of...

  2. Scheduled maintenance Entry of goods to the EU (ICS2)

    15-03-2023 -

    Required maintenance on Government systems will be performed from Wednesday 15-03-2023 19:00 until (expected end-time) Wednesday 15-03-2023 20:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  3. ( CANCELED ) Scheduled maintenance Entry of goods to the EU (ICS2)

    15-03-2023 -

    Previous message: ----------------------- Required maintenance on Government systems will be performed from Wednesday 15-03-2023 20:00 until (expected end-time) Wednesday 15-03-2023 09:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Maintenance has been completed. You...

  4. ( CANCELED ) Scheduled maintenance Entry of goods to the EU (ICS2)

    15-03-2023 -

    Previous message: ----------------------- Required maintenance on Government systems will be performed from Wednesday 15-03-2023 19:00 until (expected end-time) Wednesday 15-03-2023 20:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver...

  5. Scheduled maintenance Entry of goods to the EU (ICS2)

    15-03-2023 -

    Required maintenance on Government systems will be performed from Wednesday 15-03-2023 20:00 until (expected end-time) Wednesday 15-03-2023 09:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Maintenance has been completed. You will be informed...

  6. Request Authorized Economic Operator (AEO) is available (again)

    14-03-2023 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Tuesday 14-03-2023 20:00.The process is available again.

  7. Information document (INF) is available (again)

    14-03-2023 -

    The process Information document (INF) is available (again) from Tuesday 14-03-2023 20:00.The process is available again.

  8. Registered Exporter (REX) is available (again)

    14-03-2023 -

    The process Registered Exporter (REX) is available (again) from Tuesday 14-03-2023 20:00.The process is available again.

  9. EU Customs Trader Portal is available (again)

    14-03-2023 -

    The process EU Customs Trader Portal is available (again) from Tuesday 14-03-2023 20:00.The process is available again.

  10. Request Binding Tariff Information (BTI) is available (again)

    14-03-2023 -

    The process Request Binding Tariff Information (BTI) is available (again) from Tuesday 14-03-2023 20:00.The process is available again.

  11. Registered Exporter (REX) is unavailable

    14-03-2023 -

    The process Registered Exporter (REX) is unavailable from Tuesday 14-03-2023 19:00. Infrastructure Maintenance

  12. Request Binding Tariff Information (BTI) is unavailable

    14-03-2023 -

    The process Request Binding Tariff Information (BTI) is unavailable from Tuesday 14-03-2023 19:00. Infrastructure Maintenance

  13. Request Authorized Economic Operator (AEO) is unavailable

    14-03-2023 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Tuesday 14-03-2023 19:00. Infrastructure Maintenance

  14. Information document (INF) is unavailable

    14-03-2023 -

    The process Information document (INF) is unavailable from Tuesday 14-03-2023 19:00. Infrastructure Maintenance

  15. EU Customs Trader Portal is unavailable

    14-03-2023 -

    The process EU Customs Trader Portal is unavailable from Tuesday 14-03-2023 19:00. Infrastructure Maintenance

  16. Import to EU, Export from EU and Storage (AGS) is available (again)

    14-03-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 14-03-2023 17:55.The process is available again. The emergency procedure is not or no longer applicable

  17. Scheduled maintenance Entry of goods to the EU (ICS2)

    14-03-2023 -

    Required maintenance on Government systems will be performed from Wednesday 15-03-2023 19:00 until (expected end-time) Wednesday 15-03-2023 20:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  18. Mijn Douane is available (again)

    14-03-2023 -

    The process Mijn Douane is available (again) from Tuesday 14-03-2023 16:49.Maintenance has been completed.

  19. Mijn Douane is unavailable

    14-03-2023 -

    The process Mijn Douane is unavailable from Tuesday 14-03-2023 16:30.Due to maintenance on Tuesday 14 March, you will not be able to submit a declaration or request for a refund of excise duty or consumption...

  20. Import to EU, Export from EU and Storage (AGS) is unavailable

    14-03-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Tuesday 14-03-2023 15:41.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The next update wille...

  21. DMS Pilot is available (again)

    14-03-2023 -

    The process DMS Pilot is available (again) from Tuesday 14-03-2023 15:01.The disruption has been resolved. We apologise for any inconvenience.

  22. DMS Pilot availability is limited

    14-03-2023 -

    The availability of the process DMS Pilot is limited from Tuesday 14-03-2023 12:00.There are problems with some outgoing messages. This is under investigation. You will receive the next update at 3pm.

  23. Notification of the end of the payment term for the monthly credit declaration for February 2023

    13-03-2023 -
    Service message
     - 

    Dear declarants, Normally, as the submitter of import declarations via the AGS system, you will receive one Monthly Credit Statement End of Payment Term Notice per month. It turned out that some declarants received 2...

  24. Mijn Douane is available (again)

    11-03-2023 -

    The process Mijn Douane is available (again) from Saturday 11-03-2023 11:33.Maintenance has been completed.

  25. Customs E-Commerce (Deco) is available (again)

    11-03-2023 -

    The process Customs E-Commerce (Deco) is available (again) from Saturday 11-03-2023 11:31.Maintenance has been completed.