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Trade and Transport Gateway (HTG) availability is under investigation
The availability of the process Trade and Transport Gateway (HTG) is under investigation from Friday 04-02-2022 18:18. There may be problems delivering messages.
Customs Decision Management System (CDMS) is available (again)
The process Customs Decision Management System (CDMS) is available (again) from Friday 04-02-2022 01:00. The process is available again.
EU Trader Portal is available (again)
The process EU Trader Portal is available (again) from Friday 04-02-2022 01:00. The process is available again.
Customs Decision Management System (CDMS) is unavailable
The process Customs Decision Management System (CDMS) is unavailable from Thursday 03-02-2022 19:00. Installation of CDMS and TP official releases 2.6.0.0 Start Date/Time unavailability:03/02/2022 19:00:00 CET End Date/Time unavailability:04/02/2022 01:00:00 CET 03/02/2022 19:00:00 CET 04/02/2022...
EU Trader Portal is unavailable
The process EU Trader Portal is unavailable from Thursday 03-02-2022 19:00. Installation of CDMS and TP official releases 2.6.0.0 Start Date/Time unavailability:03/02/2022 19:00:00 CET End Date/Time unavailability:04/02/2022 01:00:00 CET 03/02/2022 19:00:00 CET 04/02/2022 01:00:00 CET
Transport (NCTS) is available (again)
The process Transport (NCTS) is available (again) from Wednesday 02-02-2022 13:19. The process is available again.
Import to EU, Export from EU and Storage (AGS) is available (again)
The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 02-02-2022 12:52. The process is available again.
Transport (NCTS) availability is under investigation
The availability of the process Transport (NCTS) is under investigation from Wednesday 02-02-2022 12:35. Signals about a possible disruption have been received.
Import to EU, Export from EU and Storage (AGS) availability is under investigation
The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Wednesday 02-02-2022 11:19. Signals about a possible disruption have been received.
Action requested in response to the malfunction in AGS (01.02.2022)
Today, 01.02.2022, there has been a malfunction in AGS.If you have not received a return message on your declaration, which you submitted during this malfunction, we recommend that you send it in again. NB!Use the...
Import to EU, Export from EU and Storage (AGS) is available (again)
The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 01-02-2022 15:41. Action requested in response to the malfunction in AGS: If you have not received a return message...
Scheduled maintenance Mijn Douane
Required maintenance on Government systems will be performed from Sunday 06-02-2022 08:01 until (expected end-time) Sunday 06-02-2022 12:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Due to maintenance on Sunday...
Import to EU, Export from EU and Storage (AGS) is available (again)
The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 01-02-2022 13:54. The process is available again. The emergency procedure is not or no longer applicable
Import to EU, Export from EU and Storage (AGS) is unavailable
The process Import to EU, Export from EU and Storage (AGS) is unavailable from Tuesday 01-02-2022 12:43. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed...
(CANCELED) Scheduled maintenance Mijn Douane
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Import to EU, Export from EU and Storage (AGS) availability is limited
The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Tuesday 01-02-2022 11:46. There is currently a delay in message traffic. A solution is being worked on. Sorry...
Import to EU, Export from EU and Storage (AGS) availability is under investigation
The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Tuesday 01-02-2022 11:15. Signals about a possible disruption have been received.
Scheduled maintenance Mijn Douane
Required maintenance on Government systems will be performed from Sunday 06-02-2022 08:00 until (expected end-time) Sunday 06-02-2022 12:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane On Sunday, February 6, 2022,...
Scheduled maintenance Ship stores
Required maintenance on Government systems will be performed from Sunday 06-02-2022 08:00 until (expected end-time) Sunday 06-02-2022 12:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Ship stores Scheduled maintenance: You can deliver...
Recovery action: Entry and Exit into/ from the EU (Single Window)
An investigation has shown that after Customs maintenance on Saturday 29-01-2022, a large number of messages (ENS, NOA, etc) were incorrectly rejected by the Customs System for stating incorrect EORI numbers. These are messages that...
Import to EU, Export from EU and Storage (AGS) is available (again)
The process Import to EU, Export from EU and Storage (AGS) is available (again) from Sunday 30-01-2022 21:20. The backlog in processing the messages has been cleared. Messages can be delivered as usual again. The...
Import to EU, Export from EU and Storage (AGS) is unavailable
The process Import to EU, Export from EU and Storage (AGS) is unavailable from Sunday 30-01-2022 11:56. Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience. You are...
Import to EU, Export from EU and Storage (AGS) availability is limited
The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Sunday 30-01-2022 07:36. Currently there is a partial disruption in the messaging system. It is possible that you...
Import to EU, Export from EU and Storage (AGS) availability is limited
The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Saturday 29-01-2022 20:35. Currently there is a partial disruption in the messaging system. It is possible that you...
Import to EU, Export from EU and Storage (AGS) availability is under investigation
The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Saturday 29-01-2022 19:23. Signals about a possible disruption have been received.