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8386 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    04-04-2023 -

    Required maintenance on Government systems will be performed from Saturday 22-04-2023 08:00 until (expected end-time) Saturday 22-04-2023 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  2. Scheduled maintenance Consulting Tariff information

    04-04-2023 -

    Required maintenance on Government systems will be performed from Saturday 22-04-2023 08:00 until (expected end-time) Saturday 22-04-2023 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  3. Scheduled maintenance Import to EU, Export from EU and Storage (DMS)

    04-04-2023 -

    Required maintenance on Government systems will be performed from Saturday 22-04-2023 08:00 until (expected end-time) Saturday 22-04-2023 15:00.As a result the following Dutch Custom mainprocess(es) are unavailable: Scheduled maintenance: You can deliver messages as usual,...

  4. Processing urgent payments AGS

    04-04-2023 -
    Service message
     - 

    At this moment, due a problem, you will not receive an automatic confirmation after processing your urgent payment. With this message we inform you that urgant payments will be processed within about 1 hour. As...

  5. Information document (INF) is available (again)

    30-03-2023 -

    The process Information document (INF) is available (again) from Thursday 30-03-2023 23:30.The process is available again.

  6. Registered Exporter (REX) is available (again)

    30-03-2023 -

    The process Registered Exporter (REX) is available (again) from Thursday 30-03-2023 23:30.The process is available again.

  7. EU Customs Trader Portal is available (again)

    30-03-2023 -

    The process EU Customs Trader Portal is available (again) from Thursday 30-03-2023 23:30.The process is available again.

  8. Request Binding Tariff Information (BTI) is available (again)

    30-03-2023 -

    The process Request Binding Tariff Information (BTI) is available (again) from Thursday 30-03-2023 23:30.The process is available again.

  9. Request Authorized Economic Operator (AEO) is available (again)

    30-03-2023 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Thursday 30-03-2023 23:30.The process is available again.

  10. Information document (INF) is unavailable

    30-03-2023 -

    The process Information document (INF) is unavailable from Thursday 30-03-2023 18:30.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Application Maintenance

  11. Registered Exporter (REX) is unavailable

    30-03-2023 -

    The process Registered Exporter (REX) is unavailable from Thursday 30-03-2023 18:30.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Application Maintenance

  12. EU Customs Trader Portal is unavailable

    30-03-2023 -

    The process EU Customs Trader Portal is unavailable from Thursday 30-03-2023 18:30.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Application Maintenance

  13. Request Binding Tariff Information (BTI) is unavailable

    30-03-2023 -

    The process Request Binding Tariff Information (BTI) is unavailable from Thursday 30-03-2023 18:30.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Application Maintenance

  14. Request Authorized Economic Operator (AEO) is unavailable

    30-03-2023 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Thursday 30-03-2023 18:30.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Application Maintenance

  15. Request Authorized Economic Operator (AEO) is available (again)

    29-03-2023 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Wednesday 29-03-2023 07:33.The process is available again.

  16. Import to EU, Export from EU and Storage (AGS) is available (again)

    28-03-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 28-03-2023 19:53.The disturbance of the message flow: National Food and Consumer Product Safety Authority has been resolved. Apologies for...

  17. Request Authorized Economic Operator (AEO) is unavailable

    28-03-2023 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Tuesday 28-03-2023 19:00. Infrastructure Maintenance

  18. Import to EU, Export from EU and Storage (AGS) availability is limited

    28-03-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Tuesday 28-03-2023 14:13.Unable to communicate with NVWA (PD). You are allowed to use the fall-back procedure. However: it...

  19. EU Trader Portal is available (again)

    28-03-2023 -

    The process EU Trader Portal is available (again) from Tuesday 28-03-2023 10:01.The process is available again.

  20. EU Trader Portal is unavailable

    28-03-2023 -

    The process EU Trader Portal is unavailable from Monday 27-03-2023 07:00.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. As requested by DG TAXUD (

  21. Scan in Rotterdam is available (again)

    27-03-2023 -

    The process Scan in Rotterdam is available (again) from Monday 27-03-2023 12:42.The process is available again.

  22. Scan in Rotterdam availability is limited

    27-03-2023 -

    The availability of the process Scan in Rotterdam is limited from Monday 27-03-2023 08:30.

  23. EU Trader Portal is available (again)

    21-03-2023 -

    The process EU Trader Portal is available (again) from Tuesday 21-03-2023 21:00.The process is available again. Infrastructure changes

  24. Request Binding Tariff Information (BTI) is available (again)

    21-03-2023 -

    The process Request Binding Tariff Information (BTI) is available (again) from Tuesday 21-03-2023 20:00.The process is available again.

  25. Request Authorized Economic Operator (AEO) is available (again)

    21-03-2023 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Tuesday 21-03-2023 20:00.The process is available again.