Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

6915 results

  • Keyword

  • Message types

  • Service Messages

  • Disruptions and maintenance

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    25-05-2022 -

    Required maintenance on Government systems will be performed from Tuesday 07-06-2022 12:00 until (expected end-time) Tuesday 07-06-2022 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...

  2. Reminder NHD closed on 26 and 27 Mai

    25-05-2022 -
    Service message
     - 

    Reminder: The National Customs Helpdesk is closed on Ascension Day 26 May and Friday 27 May.This also means that no (urgent) payments or guarantees will be processed by Customs on Ascension Day and 27 May....

  3. Scan in Rotterdam is available (again)

    25-05-2022 -

    The process Scan in Rotterdam is available (again) from Wednesday 25-05-2022 07:56. The process is available again.

  4. Scan in Rotterdam availability is limited

    25-05-2022 -

    The availability of the process Scan in Rotterdam is limited from Wednesday 25-05-2022 07:22.

  5. Transport (NCTS) is available (again)

    21-05-2022 -

    The process Transport (NCTS) is available (again) from Saturday 21-05-2022 12:15. Maintenance has been completed. The emergency procedure is not or no longer applicable

  6. Import to EU, Export from EU and Storage (AGS) is available (again)

    21-05-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Saturday 21-05-2022 11:30. Maintenance has been completed. The emergency procedure is not or no longer applicable

  7. Consulting Tariff information is available (again)

    21-05-2022 -

    The process Consulting Tariff information is available (again) from Saturday 21-05-2022 11:30. Maintenance has been completed.

  8. Mijn Douane is available (again)

    21-05-2022 -

    The process Mijn Douane is available (again) from Saturday 21-05-2022 11:30. Maintenance has been completed.

  9. Customs E-Commerce (Deco) is available (again)

    21-05-2022 -

    The process Customs E-Commerce (Deco) is available (again) from Saturday 21-05-2022 10:54. Maintenance has been completed.

  10. Exit from the EU (Single Window) is available (again)

    21-05-2022 -

    The process Exit from the EU (Single Window) is available (again) from Saturday 21-05-2022 10:33. Maintenance has been completed. The emergency procedure is not or no longer applicable

  11. Ship stores is available (again)

    21-05-2022 -

    The process Ship stores is available (again) from Saturday 21-05-2022 10:33. Maintenance has been completed. The emergency procedure is not or no longer applicable

  12. Entry of goods to the EU (ICS2) is available (again)

    21-05-2022 -

    The process Entry of goods to the EU (ICS2) is available (again) from Saturday 21-05-2022 10:33. Maintenance has been completed. The emergency procedure is not or no longer applicable

  13. Entry of goods to the EU (Single Window) is available (again)

    21-05-2022 -

    The process Entry of goods to the EU (Single Window) is available (again) from Saturday 21-05-2022 10:33. Maintenance has been completed. The emergency procedure is not or no longer applicable

  14. Transport of excisable goods (EMCS) is available (again)

    21-05-2022 -

    The process Transport of excisable goods (EMCS) is available (again) from Saturday 21-05-2022 10:10. Maintenance has been completed.

  15. Ship stores is unavailable

    21-05-2022 -

    The process Ship stores is unavailable from Saturday 21-05-2022 10:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the messages...

  16. Customs E-Commerce (Deco) is unavailable

    21-05-2022 -

    The process Customs E-Commerce (Deco) is unavailable from Saturday 21-05-2022 10:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the...

  17. Transport (NCTS) is unavailable

    21-05-2022 -

    The process Transport (NCTS) is unavailable from Saturday 21-05-2022 10:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the messages...

  18. Transport of excisable goods (EMCS) is unavailable

    21-05-2022 -

    The process Transport of excisable goods (EMCS) is unavailable from Saturday 21-05-2022 10:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the...

  19. Entry of goods to the EU (ICS2) is unavailable

    21-05-2022 -

    The process Entry of goods to the EU (ICS2) is unavailable from Saturday 21-05-2022 10:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion...

  20. Exit from the EU (Single Window) is unavailable

    21-05-2022 -

    The process Exit from the EU (Single Window) is unavailable from Saturday 21-05-2022 10:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of...

  21. Entry of goods to the EU (Single Window) is unavailable

    21-05-2022 -

    The process Entry of goods to the EU (Single Window) is unavailable from Saturday 21-05-2022 10:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  22. Customs E-Commerce (Deco) is unavailable

    21-05-2022 -

    The process Customs E-Commerce (Deco) is unavailable from Saturday 21-05-2022 08:09. Scheduled maintenance has started. You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the...

  23. Mijn Douane is unavailable

    21-05-2022 -

    The process Mijn Douane is unavailable from Saturday 21-05-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the messages...

  24. Import to EU, Export from EU and Storage (AGS) is unavailable

    21-05-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Saturday 21-05-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance....

  25. Consulting Tariff information is unavailable

    21-05-2022 -

    The process Consulting Tariff information is unavailable from Saturday 21-05-2022 08:00.