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  1. Scheduled maintenance Transport of excisable goods (EMCS)

    02-02-2023 -

    Required maintenance on Government systems will be performed from Monday 13-02-2023 00:01 until (expected end-time) Monday 13-02-2023 10:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport of excisable goods (EMCS) Scheduled maintenance:...

  2. Import to EU, Export from EU and Storage (AGS) availability is limited

    02-02-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Thursday 02-02-2023 13:12. At the moment you will only receive an ACC (acceptance message). The declaration will not...

  3. Import to EU, Export from EU and Storage (AGS) availability is limited

    02-02-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Thursday 02-02-2023 12:53. The next update will be posted at 13:10 PM.

  4. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    02-02-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Thursday 02-02-2023 12:40. Signals about a possible disruption have been received. The next update will be posted...

  5. Mijn Douane is available (again)

    01-02-2023 -

    The process Mijn Douane is available (again) from Wednesday 01-02-2023 12:53. The process is available again.

  6. Exit from the EU (Single Window) is available (again)

    01-02-2023 -

    The process Exit from the EU (Single Window) is available (again) from Wednesday 01-02-2023 12:51. The process is available again.

  7. Ship stores is available (again)

    01-02-2023 -

    The process Ship stores is available (again) from Wednesday 01-02-2023 12:51. The process is available again.

  8. Entry of goods to the EU (Single Window) is available (again)

    01-02-2023 -

    The process Entry of goods to the EU (Single Window) is available (again) from Wednesday 01-02-2023 12:51. The process is available again.

  9. Import to EU, Export from EU and Storage (AGS) is available (again)

    01-02-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 01-02-2023 12:50. The process is available again. The emergency procedure is not or no longer applicable

  10. DMS Pilot is available (again)

    01-02-2023 -

    The process DMS Pilot is available (again) from Wednesday 01-02-2023 12:49. The process is available again.

  11. Transport (NCTS) is available (again)

    01-02-2023 -

    The process Transport (NCTS) is available (again) from Wednesday 01-02-2023 12:49. The process is available again.

  12. Customs E-Commerce (Deco) is available (again)

    01-02-2023 -

    The process Customs E-Commerce (Deco) is available (again) from Wednesday 01-02-2023 12:47. The process is available again.

  13. Mijn Douane is unavailable

    01-02-2023 -

    The process Mijn Douane is unavailable from Wednesday 01-02-2023 11:49. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  14. Import to EU, Export from EU and Storage (AGS) is unavailable

    01-02-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Wednesday 01-02-2023 11:15. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed...

  15. Transport (NCTS) availability is limited

    01-02-2023 -

    The availability of the process Transport (NCTS) is limited from Wednesday 01-02-2023 11:00. At this moment the messaging is delayed. The next update will be posted at 1 PM

  16. Import to EU, Export from EU and Storage (AGS) is unavailable

    01-02-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Wednesday 01-02-2023 10:56. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  17. Customs E-Commerce (Deco) is unavailable

    01-02-2023 -

    The process Customs E-Commerce (Deco) is unavailable from Wednesday 01-02-2023 10:56. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  18. DMS Pilot is unavailable

    01-02-2023 -

    The process DMS Pilot is unavailable from Wednesday 01-02-2023 10:56. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  19. Ship stores availability is limited

    01-02-2023 -

    The availability of the process Ship stores is limited from Wednesday 01-02-2023 10:54. At this moment the messaging is delayed.

  20. Entry of goods to the EU (Single Window) availability is limited

    01-02-2023 -

    The availability of the process Entry of goods to the EU (Single Window) is limited from Wednesday 01-02-2023 10:54. At this moment the messaging is delayed.

  21. Exit from the EU (Single Window) availability is limited

    01-02-2023 -

    The availability of the process Exit from the EU (Single Window) is limited from Wednesday 01-02-2023 10:54. At this moment the messaging is delayed.

  22. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    01-02-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Wednesday 01-02-2023 10:29. Signals about a possible disruption have been received. The next update will be posted...

  23. Import to EU, Export from EU and Storage (AGS) is available (again)

    31-01-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 31-01-2023 13:43. The process is available again. The emergency procedure is not or no longer applicable

  24. Import to EU, Export from EU and Storage (AGS) availability is limited

    31-01-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Tuesday 31-01-2023 08:31. Unable to communicate with NVWA (PD). The outtage is not resolved yet. The next update...

  25. Import to EU, Export from EU and Storage (AGS) availability is limited

    31-01-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Tuesday 31-01-2023 08:31. Unable to communicate with NVWA (PD). You are allowed to use the fall-back procedure. However:...