Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

6915 results

  • Keyword

  • Message types

  • Service Messages

  • Disruptions and maintenance

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Scheduled maintenance Mijn Douane

    12-05-2022 -

    Required maintenance on Government systems will be performed from Saturday 21-05-2022 10:00 until (expected end-time) Saturday 21-05-2022 14:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Scheduled maintenance: You can deliver...

  2. Scheduled maintenance Mijn Douane

    11-05-2022 -

    Required maintenance on Government systems will be performed from Friday 13-05-2022 17:15 until (expected end-time) Saturday 14-05-2022 16:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Due to maintenance, not all...

  3. Import to EU, Export from EU and Storage (AGS) is available (again)

    09-05-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Monday 09-05-2022 17:31. The backlog in processing the messages has been cleared. Messages can be delivered as usual again.

  4. Customs E-Commerce (Deco) is available (again)

    09-05-2022 -

    The process Customs E-Commerce (Deco) is available (again) from Monday 09-05-2022 16:04. The backlog in processing the messages has been cleared. Messages can be delivered as usual again.

  5. Ship stores is available (again)

    09-05-2022 -

    The process Ship stores is available (again) from Monday 09-05-2022 16:04. The backlog in processing the messages has been cleared. Messages can be delivered as usual again.

  6. SPOC SafeSeaNet reports (Single Window) is available (again)

    09-05-2022 -

    The process SPOC SafeSeaNet reports (Single Window) is available (again) from Monday 09-05-2022 16:04. The backlog in processing the messages has been cleared. Messages can be delivered as usual again.

  7. Reporting persons on board (Single Window – PAX) is available (again)

    09-05-2022 -

    The process Reporting persons on board (Single Window – PAX) is available (again) from Monday 09-05-2022 16:04. The backlog in processing the messages has been cleared. Messages can be delivered as usual again.

  8. Transport of excisable goods (EMCS) is available (again)

    09-05-2022 -

    The process Transport of excisable goods (EMCS) is available (again) from Monday 09-05-2022 16:04. The backlog in processing the messages has been cleared. Messages can be delivered as usual again.

  9. Exit from the EU (Single Window) is available (again)

    09-05-2022 -

    The process Exit from the EU (Single Window) is available (again) from Monday 09-05-2022 16:04. The backlog in processing the messages has been cleared. Messages can be delivered as usual again.

  10. Transport (NCTS) is available (again)

    09-05-2022 -

    The process Transport (NCTS) is available (again) from Monday 09-05-2022 16:04. The backlog in processing the messages has been cleared. Messages can be delivered as usual again.

  11. Entry of goods to the EU (Single Window) is available (again)

    09-05-2022 -

    The process Entry of goods to the EU (Single Window) is available (again) from Monday 09-05-2022 16:04. The backlog in processing the messages has been cleared. Messages can be delivered as usual again.

  12. Requesting Guarantee information is available (again)

    09-05-2022 -

    The process Requesting Guarantee information is available (again) from Monday 09-05-2022 15:37. The process is available again. The emergency procedure is not or no longer applicable

  13. Requesting VAT Party information is available (again)

    09-05-2022 -

    The process Requesting VAT Party information is available (again) from Monday 09-05-2022 15:37. The process is available again. The emergency procedure is not or no longer applicable

  14. Mijn Douane is available (again)

    09-05-2022 -

    The process Mijn Douane is available (again) from Monday 09-05-2022 15:36. The process is available again.

  15. Trade and Transport Gateway (HTG) is available (again)

    09-05-2022 -

    The process Trade and Transport Gateway (HTG) is available (again) from Monday 09-05-2022 15:36. The process is available again.

  16. SPOC SafeSeaNet reports (Single Window) is available (again)

    09-05-2022 -

    The process SPOC SafeSeaNet reports (Single Window) is available (again) from Monday 09-05-2022 15:36. The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for any invonvenience. The...

  17. Reporting persons on board (Single Window – PAX) is available (again)

    09-05-2022 -

    The process Reporting persons on board (Single Window – PAX) is available (again) from Monday 09-05-2022 15:36. The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for...

  18. Customs E-Commerce (Deco) is available (again)

    09-05-2022 -

    The process Customs E-Commerce (Deco) is available (again) from Monday 09-05-2022 15:36. The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for any invonvenience. The emergency procedure...

  19. Transport (NCTS) is available (again)

    09-05-2022 -

    The process Transport (NCTS) is available (again) from Monday 09-05-2022 15:36. The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for any invonvenience. The emergency procedure is...

  20. Transport of excisable goods (EMCS) is available (again)

    09-05-2022 -

    The process Transport of excisable goods (EMCS) is available (again) from Monday 09-05-2022 15:36. The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for any invonvenience. The...

  21. Ship stores is available (again)

    09-05-2022 -

    The process Ship stores is available (again) from Monday 09-05-2022 15:36. The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for any invonvenience. The emergency procedure is...

  22. Import to EU, Export from EU and Storage (AGS) is available (again)

    09-05-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Monday 09-05-2022 15:36. The disruption has been resolved. The backlog in processing the messages will be made up. We apologise...

  23. Exit from the EU (Single Window) is available (again)

    09-05-2022 -

    The process Exit from the EU (Single Window) is available (again) from Monday 09-05-2022 15:36. The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for any invonvenience....

  24. Entry of goods to the EU (Single Window) is available (again)

    09-05-2022 -

    The process Entry of goods to the EU (Single Window) is available (again) from Monday 09-05-2022 15:36. The disruption has been resolved. The backlog in processing the messages will be made up. We apologise for...

  25. Trade and Transport Gateway (HTG) is unavailable

    09-05-2022 -

    The process Trade and Transport Gateway (HTG) is unavailable from Monday 09-05-2022 10:59. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Update: Unfortunately the problem is not solved...