Go directly to content Go directly to filters Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

8274 results

  • Keyword

  • Message types

  • Service Messages

  • Disruptions and maintenance

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Request Authorized Economic Operator (AEO) is unavailable

    27-02-2023 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Monday 27-02-2023 20:00.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. New Application release - EUCTP v1.6.1.0 Start Date/Time...

  2. EU Customs Trader Portal is unavailable

    27-02-2023 -

    The process EU Customs Trader Portal is unavailable from Monday 27-02-2023 20:00.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. New Application release - EUCTP v1.6.1.0 Start Date/Time unavailability:27/02/2023...

  3. Import to EU, Export from EU and Storage (AGS) is available (again)

    27-02-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Monday 27-02-2023 16:56.The process is available again. The emergency procedure is not or no longer applicable

  4. Import to EU, Export from EU and Storage (AGS) is unavailable

    27-02-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Monday 27-02-2023 16:01.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The next update will...

  5. Import to EU, Export from EU and Storage (AGS) is unavailable

    27-02-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Monday 27-02-2023 14:38.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

  6. Import to EU, Export from EU and Storage (AGS) is unavailable

    27-02-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Monday 27-02-2023 13:50.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  7. Import to EU, Export from EU and Storage (AGS) is available (again)

    27-02-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Monday 27-02-2023 12:52.The process is available again.

  8. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    27-02-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Monday 27-02-2023 11:00.Signals about a possible disruption have been received.

  9. Import to EU, Export from EU and Storage (AGS) is available (again)

    24-02-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Friday 24-02-2023 17:13.The process is available again. The emergency procedure is not or no longer applicable

  10. Entry of goods to the EU (ICS2) is available (again)

    24-02-2023 -

    The process Entry of goods to the EU (ICS2) is available (again) from Thursday 23-02-2023 20:00.The process is available again.

  11. Entry of goods to the EU (ICS2) is available (again)

    24-02-2023 -

    The process Entry of goods to the EU (ICS2) is available (again) from Friday 24-02-2023 16:08.The process is available again. The emergency procedure is not or no longer applicable

  12. Import to EU, Export from EU and Storage (AGS) is unavailable

    24-02-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Friday 24-02-2023 13:00.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The next update will...

  13. Import to EU, Export from EU and Storage (AGS) is unavailable

    24-02-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Friday 24-02-2023 13:56.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The next update will...

  14. Import to EU, Export from EU and Storage (AGS) is unavailable

    24-02-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Friday 24-02-2023 13:36.Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. The next update will...

  15. Scan in Rotterdam is available (again)

    24-02-2023 -

    The process Scan in Rotterdam is available (again) from Friday 24-02-2023 07:15.The disruption has been resolved. We apologise for any inconvenience.

  16. Information document (INF) is available (again)

    23-02-2023 -

    The process Information document (INF) is available (again) from Thursday 23-02-2023 20:00.The process is available again.

  17. Registered Exporter (REX) is available (again)

    23-02-2023 -

    The process Registered Exporter (REX) is available (again) from Thursday 23-02-2023 20:00.The process is available again.

  18. Request Binding Tariff Information (BTI) is available (again)

    23-02-2023 -

    The process Request Binding Tariff Information (BTI) is available (again) from Thursday 23-02-2023 20:00.The process is available again.

  19. Request Authorized Economic Operator (AEO) is available (again)

    23-02-2023 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Thursday 23-02-2023 20:00.The process is available again.

  20. EU Customs Trader Portal is available (again)

    23-02-2023 -

    The process EU Customs Trader Portal is available (again) from Thursday 23-02-2023 20:00.The process is available again.

  21. Registered Exporter (REX) is unavailable

    23-02-2023 -

    The process Registered Exporter (REX) is unavailable from Thursday 23-02-2023 19:00. Infrastructure Maintenance Start Date/Time unavailability:23/02/2023 19:00 CET End Date/Time unavailability:23/02/2023 20:00 CET

  22. Request Binding Tariff Information (BTI) is unavailable

    23-02-2023 -

    The process Request Binding Tariff Information (BTI) is unavailable from Thursday 23-02-2023 19:00. Infrastructure Maintenance Start Date/Time unavailability:23/02/2023 19:00 CET End Date/Time unavailability:23/02/2023 20:00 CET

  23. Request Authorized Economic Operator (AEO) is unavailable

    23-02-2023 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Thursday 23-02-2023 19:00. Infrastructure Maintenance Start Date/Time unavailability:23/02/2023 19:00 CET End Date/Time unavailability:23/02/2023 20:00 CET

  24. Information document (INF) is unavailable

    23-02-2023 -

    The process Information document (INF) is unavailable from Thursday 23-02-2023 19:00. Infrastructure Maintenance Start Date/Time unavailability:23/02/2023 19:00 CET End Date/Time unavailability:23/02/2023 20:00 CET

  25. EU Customs Trader Portal is unavailable

    23-02-2023 -

    The process EU Customs Trader Portal is unavailable from Thursday 23-02-2023 19:00. Infrastructure Maintenance Start Date/Time unavailability:23/02/2023 19:00 CET End Date/Time unavailability:23/02/2023 20:00 CET