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  1. The NHD will be closed on Wednesday 27 April and Thursday 5 May

    25-04-2022 -
    Service message
     - 

    The Tax and Customs Administration will be closed on Wednesday 27 April and Thursday 5 May. The National Customs Helpdesk is also closed these days and can only be reached for priority 1 disruptions in...

  2. Request Binding Tariff Information (BTI) is available (again)

    21-04-2022 -

    The process Request Binding Tariff Information (BTI) is available (again) from Thursday 21-04-2022 21:30. The process is available again.

  3. Request Binding Tariff Information (BTI) is unavailable

    21-04-2022 -

    The process Request Binding Tariff Information (BTI) is unavailable from Thursday 21-04-2022 17:30. Reason for unavailability: New Application release - version 4.4.2.0 (CM68347)

  4. Scheduled maintenance Request Binding Tariff Information (BTI)

    21-04-2022 -

    Required maintenance on Government systems will be performed from Thursday 21-04-2022 17:30 until (expected end-time) Thursday 21-04-2022 17:26. As a result the following Dutch Custom mainprocess(es) are unavailable: Request Binding Tariff Information (BTI) Reason for...

  5. Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    21-04-2022 -

    Required maintenance on Government systems will be performed from Sunday 08-05-2022 08:00 until (expected end-time) Sunday 08-05-2022 14:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...

  6. Scan in Rotterdam is available (again)

    21-04-2022 -

    The process Scan in Rotterdam is available (again) from Thursday 21-04-2022 07:32. The process is available again.

  7. Scan in Rotterdam availability is limited

    20-04-2022 -

    The availability of the process Scan in Rotterdam is limited from Wednesday 20-04-2022 11:49. Unable to communicate with NVWA (PD). The scan on the container terminal Euromax (EMX) is temporarily unavailable. The replacement scan is...

  8. Information document (INF) is available (again)

    19-04-2022 -

    The process Information document (INF) is available (again) from Tuesday 19-04-2022 07:19. The process is available again.

  9. Request Authorized Economic Operator (AEO) is available (again)

    16-04-2022 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Saturday 16-04-2022 21:00. The process is available again.

  10. Request Binding Tariff Information (BTI) is available (again)

    16-04-2022 -

    The process Request Binding Tariff Information (BTI) is available (again) from Saturday 16-04-2022 13:30. The process is available again.

  11. EU Trader Portal is available (again)

    16-04-2022 -

    The process EU Trader Portal is available (again) from Saturday 16-04-2022 13:30. The process is available again.

  12. EU Customs Trader Portal is available (again)

    16-04-2022 -

    The process EU Customs Trader Portal is available (again) from Saturday 16-04-2022 13:30. The process is available again.

  13. EU Customs Trader Portal is unavailable

    16-04-2022 -

    The process EU Customs Trader Portal is unavailable from Saturday 16-04-2022 10:00. New Application release UUM&DS

  14. EU Trader Portal is unavailable

    16-04-2022 -

    The process EU Trader Portal is unavailable from Saturday 16-04-2022 10:00. New Application release UUM&DS

  15. Request Authorized Economic Operator (AEO) is unavailable

    16-04-2022 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Saturday 16-04-2022 07:00. Infrastructure Maintenance Start Date/Time unavailability:16/04/2022 07:00 CET End Date/Time unavailability: 16/04/2022 21:00 CET T

  16. EU Customs Trader Portal is available (again)

    15-04-2022 -

    The process EU Customs Trader Portal is available (again) from Friday 15-04-2022 21:00. The process is available again.

  17. EU Trader Portal is available (again)

    15-04-2022 -

    The process EU Trader Portal is available (again) from Friday 15-04-2022 21:00. The process is available again.

  18. EU Customs Trader Portal is unavailable

    15-04-2022 -

    The process EU Customs Trader Portal is unavailable from Friday 15-04-2022 20:00. New Application release - UUMDS -

  19. EU Trader Portal is unavailable

    15-04-2022 -

    The process EU Trader Portal is unavailable from Friday 15-04-2022 20:00. New Application release - UUMDS -

  20. Information document (INF) is unavailable

    15-04-2022 -

    The process Information document (INF) is unavailable from Friday 15-04-2022 20:00. Infrastructure Maintenance Start Date/Time unavailability:15/04/2022 20:00 CET End Date/Time unavailability: 16/04/2022 13:30 CET

  21. Transport (NCTS) is available (again)

    13-04-2022 -

    The process Transport (NCTS) is available (again) from Wednesday 13-04-2022 20:44. Maintenance has been completed. The emergency procedure is not or no longer applicable

  22. Transport (NCTS) is unavailable

    13-04-2022 -

    The process Transport (NCTS) is unavailable from Wednesday 13-04-2022 20:00. Due to emergency maintenance You are allowed to use the fall-back procedure. However: it is our advice to use the mentioned procedure only if, to...

  23. Transport of excisable goods (EMCS) is available (again)

    13-04-2022 -

    The process Transport of excisable goods (EMCS) is available (again) from Wednesday 13-04-2022 15:40. The disruption has been resolved. We apologise for any inconvenience. The emergency procedure is not or no longer applicable

  24. Transport of excisable goods (EMCS) is unavailable

    13-04-2022 -

    The process Transport of excisable goods (EMCS) is unavailable from Wednesday 13-04-2022 13:41. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. Unfortunately, there are still problems with the...

  25. Import to EU, Export from EU and Storage (AGS) is available (again)

    13-04-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 13-04-2022 10:56. The disruption has been resolved. We apologise for any inconvenience.