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  • Type of information

  • Disruptions and maintenance

(UPDATE) Scheduled maintenance Mijn Douane

11-11-2021 -

Due to maintenance on Saturday 20 November not all information is visible between 08:00 and 12:00 when you submit excise and consumption tax returns. You can file a declaration during the maintenance, but you must...

(UPDATE) Scheduled maintenance Mijn Douane

11-11-2021 -

Previous message: ———————–

Scheduled maintenance Mijn Douane

11-11-2021 -

Required maintenance on Government systems will be performed from Saturday 20-11-2021 08:00 until (expected end-time) Saturday 20-11-2021 15:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Scheduled maintenance: You can deliver...

Import to EU, Export from EU and Storage (AGS) is available (again)

09-11-2021 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 09-11-2021 17:34. The process is available again. The emergency procedure is not or no longer applicable

Consulting Tariff information is available (again)

09-11-2021 -

The process Consulting Tariff information is available (again) from Tuesday 09-11-2021 17:22. The process is available again.

Consulting Tariff information is unavailable

09-11-2021 -

The process Consulting Tariff information is unavailable from Tuesday 09-11-2021 16:37. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

Mijn Douane is available (again)

09-11-2021 -

The process Mijn Douane is available (again) from Tuesday 09-11-2021 16:29. Maintenance has been completed.

Mijn Douane availability is limited

09-11-2021 -

The availability of the process Mijn Douane is limited from Tuesday 09-11-2021 16:00. Due to maintenance on Tuesday 9 November, not all information is visible when you file a declaration of excise and consumption tax...

Import to EU, Export from EU and Storage (AGS) is unavailable

09-11-2021 -

The process Import to EU, Export from EU and Storage (AGS) is unavailable from Tuesday 09-11-2021 14:51. Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience. You are...

Scheduled maintenance Mijn Douane

09-11-2021 -

Required maintenance on Government systems will be performed from Friday 12-11-2021 17:30 until (expected end-time) Friday 12-11-2021 18:30. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Due to maintenance on Tuesday...

Scheduled maintenance Mijn Douane

09-11-2021 -

Required maintenance on Government systems will be performed from Tuesday 09-11-2021 16:00 until (expected end-time) Tuesday 09-11-2021 18:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Due to maintenance on Tuesday...

Consulting Tariff information is available (again)

04-11-2021 -

The process Consulting Tariff information is available (again) from Thursday 04-11-2021 16:48. The process is available again.

Customs E-Commerce (Deco) is available (again)

04-11-2021 -

The process Customs E-Commerce (Deco) is available (again) from Thursday 04-11-2021 16:48. The process is available again.

Import to EU, Export from EU and Storage (AGS) is available (again)

04-11-2021 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Thursday 04-11-2021 16:48. The process is available again. The emergency procedure is not or no longer applicable

Customs E-Commerce (Deco) is unavailable

04-11-2021 -

The process Customs E-Commerce (Deco) is unavailable from Thursday 04-11-2021 15:00. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

Consulting Tariff information is unavailable

04-11-2021 -

The process Consulting Tariff information is unavailable from Thursday 04-11-2021 15:00. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

Import to EU, Export from EU and Storage (AGS) is unavailable

04-11-2021 -

The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 04-11-2021 14:59. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed...

Import to EU, Export from EU and Storage (AGS) is unavailable

04-11-2021 -

The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 04-11-2021 14:48. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

Import to EU, Export from EU and Storage (AGS) availability is under investigation

04-11-2021 -

The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Thursday 04-11-2021 14:38. Signals about a possible disruption have been received.

Import to EU, Export from EU and Storage (AGS) is available (again)

04-11-2021 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Thursday 04-11-2021 11:43. The backlog in processing the messages has been cleared. Messages can be delivered as usual again.

Scan in Rotterdam is available (again)

04-11-2021 -

The process Scan in Rotterdam is available (again) from Thursday 04-11-2021 11:34. The process is available again.

Import to EU, Export from EU and Storage (AGS) is available (again)

04-11-2021 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Thursday 04-11-2021 10:54. The disruption has been resolved. The backlog in processing the messages will be made up. We apologise...

Customs E-Commerce (Deco) is available (again)

04-11-2021 -

The process Customs E-Commerce (Deco) is available (again) from Thursday 04-11-2021 10:49. The process is available again.

Consulting Tariff information is available (again)

04-11-2021 -

The process Consulting Tariff information is available (again) from Thursday 04-11-2021 10:48. The process is available again.

Import to EU, Export from EU and Storage (AGS) is unavailable

04-11-2021 -

*Update* The process Import to EU, Export from EU and Storage (AGS) is unavailable from Thursday 04-11-2021 08:02. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are...