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6915 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. Exit from the EU (Single Window) is unavailable

    09-04-2022 -

    The process Exit from the EU (Single Window) is unavailable from Saturday 09-04-2022 10:00. Scheduled maintenance has started. You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  2. Ship stores is unavailable

    09-04-2022 -

    The process Ship stores is unavailable from Saturday 09-04-2022 10:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the messages...

  3. SPOC SafeSeaNet reports (Single Window) is unavailable

    09-04-2022 -

    The process SPOC SafeSeaNet reports (Single Window) is unavailable from Saturday 09-04-2022 10:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the...

  4. Reporting persons on board (Single Window – PAX) is unavailable

    09-04-2022 -

    The process Reporting persons on board (Single Window – PAX) is unavailable from Saturday 09-04-2022 10:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  5. Transport (NCTS) is unavailable

    09-04-2022 -

    The process Transport (NCTS) is unavailable from Saturday 09-04-2022 10:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the messages...

  6. Mijn Douane is unavailable

    09-04-2022 -

    The process Mijn Douane is unavailable from Saturday 09-04-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the messages...

  7. Consulting Tariff information is unavailable

    09-04-2022 -

    The process Consulting Tariff information is unavailable from Saturday 09-04-2022 08:00.

  8. Customs E-Commerce (Deco) is unavailable

    09-04-2022 -

    The process Customs E-Commerce (Deco) is unavailable from Saturday 09-04-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the...

  9. Transport of excisable goods (EMCS) is unavailable

    09-04-2022 -

    The process Transport of excisable goods (EMCS) is unavailable from Saturday 09-04-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the...

  10. Import to EU, Export from EU and Storage (AGS) is unavailable

    09-04-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Saturday 09-04-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance....

  11. EU Customs Trader Portal is available (again)

    08-04-2022 -

    The process EU Customs Trader Portal is available (again) from Friday 08-04-2022 00:05. The process is available again.

  12. Information document (INF) is available (again)

    31-03-2022 -

    The process Information document (INF) is available (again) from Thursday 31-03-2022 23:00. The process is available again.

  13. Registered Exporter (REX) is available (again)

    31-03-2022 -

    The process Registered Exporter (REX) is available (again) from Thursday 31-03-2022 23:00. The process is available again.

  14. Request Binding Tariff Information (BTI) is available (again)

    31-03-2022 -

    The process Request Binding Tariff Information (BTI) is available (again) from Thursday 31-03-2022 23:00. The process is available again.

  15. Request Authorized Economic Operator (AEO) is available (again)

    31-03-2022 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Thursday 31-03-2022 23:00. The process is available again.

  16. EU Customs Trader Portal is available (again)

    31-03-2022 -

    The process EU Customs Trader Portal is available (again) from Thursday 31-03-2022 23:00. The process is available again.

  17. Request Binding Tariff Information (BTI) is unavailable

    31-03-2022 -

    The process Request Binding Tariff Information (BTI) is unavailable from Thursday 31-03-2022 18:00. A new version 1.3.1.0 of INF-STP system will be deployed in Production. Start Date/Time unavailability : 31/03/2022 18:00 CET End Date/Time unavailability...

  18. Request Authorized Economic Operator (AEO) is unavailable

    31-03-2022 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Thursday 31-03-2022 18:00. A new version 1.3.1.0 of INF-STP system will be deployed in Production. Start Date/Time unavailability : 31/03/2022 18:00 CET End Date/Time unavailability...

  19. Information document (INF) is unavailable

    31-03-2022 -

    The process Information document (INF) is unavailable from Thursday 31-03-2022 18:00. A new version 1.3.1.0 of INF-STP system will be deployed in Production. Start Date/Time unavailability : 31/03/2022 18:00 CET End Date/Time unavailability : 31/03/2022...

  20. Registered Exporter (REX) is unavailable

    31-03-2022 -

    The process Registered Exporter (REX) is unavailable from Thursday 31-03-2022 18:00. A new version 1.3.1.0 of INF-STP system will be deployed in Production. Start Date/Time unavailability : 31/03/2022 18:00 CET End Date/Time unavailability : 31/03/2022...

  21. EU Customs Trader Portal is unavailable

    31-03-2022 -

    The process EU Customs Trader Portal is unavailable from Thursday 31-03-2022 18:00. A new version 1.3.1.0 of INF-STP system will be deployed in Production. Start Date/Time unavailability : 31/03/2022 18:00 CET End Date/Time unavailability :...

  22. Scheduled maintenance Consulting Tariff information

    31-03-2022 -

    Required maintenance on Government systems will be performed from Saturday 09-04-2022 08:00 until (expected end-time) Saturday 09-04-2022 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Consulting Tariff information You will be informed...

  23. (UPDATE) Scheduled maintenance Mijn Douane

    31-03-2022 -

    Contrary to the information below, it is not possible to submit an excise declaration or request a refund during the maintenance of Mijn Douane. Previous message: -----------------------

  24. Scheduled maintenance Mijn Douane

    30-03-2022 -

    Required maintenance on Government systems will be performed from Saturday 09-04-2022 08:00 until (expected end-time) Saturday 09-04-2022 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Scheduled maintenance: You can deliver...

  25. Import to EU, Export from EU and Storage (AGS) is available (again)

    25-03-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Friday 25-03-2022 15:24. The disturbance of the message flow: National Food and Consumer Product Safety Authority has been resolved. Apologies...