Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

6833 results

  • Keyword

  • Message types

  • Service Messages

  • Disruptions and maintenance

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Scheduled maintenance Ship stores

    18-03-2022 -

    Required maintenance on Government systems will be performed from Friday 18-03-2022 23:45 until (expected end-time) Saturday 19-03-2022 02:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Ship stores In connection with emergency infrastructure...

  2. Scheduled maintenance Transport of excisable goods (EMCS)

    18-03-2022 -

    Required maintenance on Government systems will be performed from Friday 18-03-2022 23:45 until (expected end-time) Saturday 19-03-2022 02:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport of excisable goods (EMCS) In connection...

  3. Scheduled maintenance Transport (NCTS)

    18-03-2022 -

    Required maintenance on Government systems will be performed from Friday 18-03-2022 23:45 until (expected end-time) Saturday 19-03-2022 02:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport (NCTS) In connection with emergency infrastructure...

  4. Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    18-03-2022 -

    Required maintenance on Government systems will be performed from Friday 18-03-2022 23:45 until (expected end-time) Saturday 19-03-2022 02:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...

  5. Scheduled maintenance Entry of goods to the EU (Single Window), Entry of goods to the EU (ICS2), Exit from the EU (Single Window)

    18-03-2022 -

    Required maintenance on Government systems will be performed from Friday 18-03-2022 23:45 until (expected end-time) Saturday 19-03-2022 02:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Entry of goods to the EU (Single...

  6. Scheduled maintenance Mijn Douane

    18-03-2022 -

    Required maintenance on Government systems will be performed from Friday 18-03-2022 23:45 until (expected end-time) Saturday 19-03-2022 02:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Currently, there is no messaging...

  7. Scheduled maintenance Mijn Douane

    18-03-2022 -

    Required maintenance on Government systems will be performed from Tuesday 22-03-2022 19:30 until (expected end-time) Tuesday 22-03-2022 23:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Due to maintenance on Tuesday...

  8. Scheduled maintenance Consulting Tariff information

    18-03-2022 -

    Required maintenance on Government systems will be performed from Tuesday 22-03-2022 19:30 until (expected end-time) Tuesday 22-03-2022 23:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Consulting Tariff information Due to emergency maintenance,...

  9. Scheduled maintenance Customs E-Commerce (Deco)

    18-03-2022 -

    Required maintenance on Government systems will be performed from Tuesday 22-03-2022 19:30 until (expected end-time) Tuesday 22-03-2022 23:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Customs E-Commerce (Deco) Due to emergency maintenance,...

  10. Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    18-03-2022 -

    Required maintenance on Government systems will be performed from Tuesday 22-03-2022 19:30 until (expected end-time) Tuesday 22-03-2022 23:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...

  11. Scan in Rotterdam is available (again)

    16-03-2022 -

    The process Scan in Rotterdam is available (again) from Wednesday 16-03-2022 11:04. The process is available again.

  12. Scan in Rotterdam availability is limited

    14-03-2022 -

    The availability of the process Scan in Rotterdam is limited from Monday 14-03-2022 09:53. The scan on the container terminal RWG is temporarily unavailable. The replacement scan is the HICO scan located at Bosphorusstraat 5,...

  13. EU Customs Trader Portal is available (again)

    14-03-2022 -

    The process EU Customs Trader Portal is available (again) from Monday 14-03-2022 00:05. The process is available again.

  14. Information document (INF) is available (again)

    13-03-2022 -

    The process Information document (INF) is available (again) from Sunday 13-03-2022 22:00. The process is available again.

  15. Registered Exporter (REX) is available (again)

    13-03-2022 -

    The process Registered Exporter (REX) is available (again) from Sunday 13-03-2022 22:00. The process is available again.

  16. Customs Decision Management System (CDMS) is available (again)

    13-03-2022 -

    The process Customs Decision Management System (CDMS) is available (again) from Sunday 13-03-2022 22:00. The process is available again.

  17. EU Customs Trader Portal is available (again)

    13-03-2022 -

    The process EU Customs Trader Portal is available (again) from Sunday 13-03-2022 22:00. The process is available again.

  18. Request Binding Tariff Information (BTI) is available (again)

    13-03-2022 -

    The process Request Binding Tariff Information (BTI) is available (again) from Sunday 13-03-2022 22:00. The process is available again.

  19. Request Authorized Economic Operator (AEO) is available (again)

    13-03-2022 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Sunday 13-03-2022 22:00. The process is available again.

  20. EU Trader Portal is available (again)

    13-03-2022 -

    The process EU Trader Portal is available (again) from Sunday 13-03-2022 22:00. The process is available again.

  21. Mijn Douane is available (again)

    12-03-2022 -

    The process Mijn Douane is available (again) from Saturday 12-03-2022 18:21. Maintenance has been completed.

  22. Import to EU, Export from EU and Storage (AGS) is available (again)

    12-03-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Saturday 12-03-2022 18:12. Maintenance has been completed. The emergency procedure is not or no longer applicable

  23. Customs E-Commerce (Deco) is available (again)

    12-03-2022 -

    The process Customs E-Commerce (Deco) is available (again) from Saturday 12-03-2022 17:40. Maintenance has been completed. The emergency procedure is not or no longer applicable

  24. Consulting Tariff information is available (again)

    12-03-2022 -

    The process Consulting Tariff information is available (again) from Saturday 12-03-2022 17:39. Maintenance has been completed.

  25. (UPDATE) Scheduled maintenance Consulting Tariff information

    12-03-2022 -

    Unfortunately, the rollout of "Consult Rate (DTV") is coming to an end. Expected end time is now 6:00 PM. Previous message: -----------------------