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8274 results

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  • Disruptions and maintenance

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  1. Customs E-Commerce (Deco) is unavailable

    01-02-2023 -

    The process Customs E-Commerce (Deco) is unavailable from Wednesday 01-02-2023 10:56. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  2. DMS Pilot is unavailable

    01-02-2023 -

    The process DMS Pilot is unavailable from Wednesday 01-02-2023 10:56. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  3. Ship stores availability is limited

    01-02-2023 -

    The availability of the process Ship stores is limited from Wednesday 01-02-2023 10:54. At this moment the messaging is delayed.

  4. Entry of goods to the EU (Single Window) availability is limited

    01-02-2023 -

    The availability of the process Entry of goods to the EU (Single Window) is limited from Wednesday 01-02-2023 10:54. At this moment the messaging is delayed.

  5. Exit from the EU (Single Window) availability is limited

    01-02-2023 -

    The availability of the process Exit from the EU (Single Window) is limited from Wednesday 01-02-2023 10:54. At this moment the messaging is delayed.

  6. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    01-02-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Wednesday 01-02-2023 10:29. Signals about a possible disruption have been received. The next update will be posted...

  7. Import to EU, Export from EU and Storage (AGS) is available (again)

    31-01-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 31-01-2023 13:43. The process is available again. The emergency procedure is not or no longer applicable

  8. Import to EU, Export from EU and Storage (AGS) availability is limited

    31-01-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Tuesday 31-01-2023 08:31. Unable to communicate with NVWA (PD). The outtage is not resolved yet. The next update...

  9. Import to EU, Export from EU and Storage (AGS) availability is limited

    31-01-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Tuesday 31-01-2023 08:31. Unable to communicate with NVWA (PD). You are allowed to use the fall-back procedure. However:...

  10. Entry of goods to the EU (Single Window) is available (again)

    30-01-2023 -

    The process Entry of goods to the EU (Single Window) is available (again) from Monday 30-01-2023 14:33. The process is available again.

  11. Entry of goods to the EU (Single Window) availability is limited

    30-01-2023 -

    The availability of the process Entry of goods to the EU (Single Window) is limited from Monday 30-01-2023 13:50. ENS messages are delayed.

  12. (UPDATE) Scheduled maintenance Mijn Douane

    30-01-2023 -

    Due to maintenance on Sunday 5 February, you will not be able to submit a declaration or request for a refund of excise duty or consumption tax between 09:30 and 11:30 am. Previous message: -----------------------...

  13. Entry of goods to the EU (Single Window) is available (again)

    30-01-2023 -

    The process Entry of goods to the EU (Single Window) is available (again) from Monday 30-01-2023 08:52. The process is available again.

  14. Exit from the EU (Single Window) is available (again)

    30-01-2023 -

    The process Exit from the EU (Single Window) is available (again) from Monday 30-01-2023 08:05. The process is available again.

  15. Entry of goods to the EU (Single Window) availability is limited

    30-01-2023 -

    The availability of the process Entry of goods to the EU (Single Window) is limited from Monday 30-01-2023 00:15. ENS messages are delayed.

  16. Exit from the EU (Single Window) availability is limited

    30-01-2023 -

    The availability of the process Exit from the EU (Single Window) is limited from Monday 30-01-2023 00:15. ENS messages are delayed.

  17. Information document (INF) is available (again)

    27-01-2023 -

    The process Information document (INF) is available (again) from Thursday 26-01-2023 23:59. The process is available again.

  18. Registered Exporter (REX) is available (again)

    27-01-2023 -

    The process Registered Exporter (REX) is available (again) from Thursday 26-01-2023 23:59. The process is available again.

  19. Request Authorized Economic Operator (AEO) is available (again)

    27-01-2023 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Thursday 26-01-2023 23:59. The process is available again.

  20. Request Binding Tariff Information (BTI) is available (again)

    27-01-2023 -

    The process Request Binding Tariff Information (BTI) is available (again) from Thursday 26-01-2023 23:59. The process is available again.

  21. EU Customs Trader Portal is available (again)

    27-01-2023 -

    The process EU Customs Trader Portal is available (again) from Thursday 26-01-2023 23:59. The process is available again.

  22. Customs Decision Management System (CDMS) is available (again)

    27-01-2023 -

    The process Customs Decision Management System (CDMS) is available (again) from Thursday 26-01-2023 23:59. The process is available again.

  23. EU Trader Portal is available (again)

    27-01-2023 -

    The process EU Trader Portal is available (again) from Thursday 26-01-2023 23:59. The process is available again.

  24. Request Authorized Economic Operator (AEO) is unavailable

    26-01-2023 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Thursday 26-01-2023 21:00. Infrastructure maintenance Start Date/Time unavailability: 26/01/2023 21:00 CET End Date/Time unavailability: 26/01/2023 23:59 CET

  25. Information document (INF) is unavailable

    26-01-2023 -

    The process Information document (INF) is unavailable from Thursday 26-01-2023 21:00. Infrastructure maintenance Start Date/Time unavailability: 26/01/2023 21:00 CET End Date/Time unavailability: 26/01/2023 23:59 CET