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6310 results

  • Type of information

  • Disruptions and maintenance

Transport (NCTS) is available (again)

17-09-2021 -

The process Transport (NCTS) is available (again) from Friday 17-09-2021 13:43. The process is available again. The emergency procedure is not or no longer applicable

Scan in Rotterdam availability is limited

17-09-2021 -

The availability of the process Scan in Rotterdam is limited from Friday 17-09-2021 12:32. “The Relocatable scan (RELO) located at Reeweg 31, Rotterdam is temporarily unavailable. The replacement scan is the HICO scan located at...

Transport (NCTS) is unavailable

17-09-2021 -

The process Transport (NCTS) is unavailable from Friday 17-09-2021 12:16. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. This outage is still ongoing and we are working hard...

Transport (NCTS) is unavailable

17-09-2021 -

The process Transport (NCTS) is unavailable from Friday 17-09-2021 08:56. The Transportation (NCTS) process is not be available Friday, September 17, 2021, 3:00 AM. Due to a malfunction, you are currently not receiving any messages...

Transport (NCTS) is unavailable

17-09-2021 -

The process Transport (NCTS) is unavailable from Friday 17-09-2021 03:00. Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience. You are allowed to use the fall-back procedure. However:...

(UPDATE) Scheduled maintenance Customs E-Commerce (Deco)

15-09-2021 -

Customs E-Commerce will not be available on Saturday, September 25 from 8 a.m. to “expected end time” at 12 noon. Previous message: ———————– Required maintenance on Government systems will be performed from Saturday 25-09-2021 08:00...

Mijn Douane is available (again)

15-09-2021 -

The process Mijn Douane is available (again) from Wednesday 15-09-2021 12:47. The process is available again.

Import to EU, Export from EU and Storage (AGS) is available (again)

10-09-2021 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Friday 10-09-2021 10:49. The process is available again.

Import to EU, Export from EU and Storage (AGS) availability is limited

09-09-2021 -

The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Thursday 09-09-2021 16:08. There are currently problems with export declarations, where the following new documents are used: X060...

Import to EU, Export from EU and Storage (AGS) is available (again)

09-09-2021 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Thursday 09-09-2021 15:44. The process is available again.

Import to EU, Export from EU and Storage (AGS) availability is limited

09-09-2021 -

The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Thursday 09-09-2021 14:22. There are currently problems with export declarations, using the following new documents: X060 X061 X062...

Export declarations with new dual-use documents are stuck

09-09-2021 -

There are currently problems with export declarations, using the following new documents: X060 X061 X062 X063 X064 X065 X066 X067 X068 X070 X071 X072 These declarations are not ongoing at the moment.For the declarations concerned,...

Scheduled maintenance Customs E-Commerce (Deco)

09-09-2021 -

Required maintenance on Government systems will be performed from Saturday 25-09-2021 08:00 until (expected end-time) Saturday 25-09-2021 10:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Customs E-Commerce (Deco) Scheduled maintenance: You can...

Scheduled maintenance SPOC SafeSeaNet reports (Single Window)

09-09-2021 -

Required maintenance on Government systems will be performed from Saturday 25-09-2021 08:00 until (expected end-time) Saturday 25-09-2021 10:00. As a result the following Dutch Custom mainprocess(es) are unavailable: SPOC SafeSeaNet reports (Single Window) Scheduled maintenance:...

Scheduled maintenance Ship stores

09-09-2021 -

Required maintenance on Government systems will be performed from Saturday 25-09-2021 08:00 until (expected end-time) Saturday 25-09-2021 12:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Ship stores Scheduled maintenance: You can deliver...

Scheduled maintenance Transport of excisable goods (EMCS)

09-09-2021 -

Required maintenance on Government systems will be performed from Saturday 25-09-2021 08:00 until (expected end-time) Saturday 25-09-2021 12:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport of excisable goods (EMCS) Scheduled maintenance:...

Scheduled maintenance Exit from the EU (Single Window)

09-09-2021 -

Required maintenance on Government systems will be performed from Saturday 25-09-2021 08:00 until (expected end-time) Saturday 25-09-2021 12:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Exit from the EU (Single Window) Scheduled...

Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

09-09-2021 -

Required maintenance on Government systems will be performed from Saturday 25-09-2021 08:00 until (expected end-time) Saturday 25-09-2021 16:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...

Scheduled maintenance Entry of goods to the EU (Single Window)

09-09-2021 -

Required maintenance on Government systems will be performed from Saturday 25-09-2021 08:00 until (expected end-time) Saturday 25-09-2021 12:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Entry of goods to the EU (Single...

Scheduled maintenance Trade and Transport Gateway (HTG)

09-09-2021 -

Required maintenance on Government systems will be performed from Saturday 25-09-2021 08:00 until (expected end-time) Saturday 25-09-2021 10:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Trade and Transport Gateway (HTG) Scheduled maintenance:...

NHD: Adjusted opening hours as of September 9

08-09-2021 -

Due to circumstances, the National Helpdesk Customs has adjusted opening hours from 9 September until further notice. During this period we can be reached by telephone and e-mail from08:00 a.m. to 4:00 p.m.. Sorry for...

My Customs is available (again)

06-09-2021 -

The process My Customs is available (again) from Monday 06-09-2021 10:54. The process is available again.

Information document (INF) is available (again)

04-09-2021 -

The process Information document (INF) is available (again) from Saturday 04-09-2021 18:00. The process is available again.

Customs Decision Management System (CDMS) is available (again)

04-09-2021 -

The process Customs Decision Management System (CDMS) is available (again) from Saturday 04-09-2021 18:00. The process is available again.

EU Customs Trader Portal is available (again)

04-09-2021 -

The process EU Customs Trader Portal is available (again) from Saturday 04-09-2021 18:00. The process is available again.