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8274 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    24-01-2023 -

    Required maintenance on Government systems will be performed from Sunday 05-02-2023 10:00 until (expected end-time) Sunday 05-02-2023 11:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...

  2. Scheduled maintenance Entry of goods to the EU (Single Window), Entry of goods to the EU (ICS2), Exit from the EU (Single Window)

    24-01-2023 -

    Required maintenance on Government systems will be performed from Sunday 05-02-2023 10:00 until (expected end-time) Sunday 05-02-2023 11:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Entry of goods to the EU (Single...

  3. Scheduled maintenance Mijn Douane

    24-01-2023 -

    Required maintenance on Government systems will be performed from Sunday 05-02-2023 10:00 until (expected end-time) Sunday 05-02-2023 11:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Scheduled maintenance: You can deliver...

  4. Import to EU, Export from EU and Storage (AGS) availability is limited

    24-01-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Tuesday 24-01-2023 08:25. Unable to communicate with NVWA (PD). You are allowed to use the fall-back procedure. However:...

  5. Import to EU, Export from EU and Storage (AGS) is available (again)

    20-01-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Friday 20-01-2023 08:12. The process is available again.

  6. Scan in Rotterdam availability is limited

    20-01-2023 -

    The availability of the process Scan in Rotterdam is limited from Friday 20-01-2023 07:48.

  7. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    20-01-2023 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Friday 20-01-2023 07:25. Signals about a possible disruption have been received.

  8. Registered Exporter (REX) is available (again)

    16-01-2023 -

    The process Registered Exporter (REX) is available (again) from Monday 16-01-2023 20:00. The process is available again.

  9. Request Authorized Economic Operator (AEO) is available (again)

    16-01-2023 -

    The process Request Authorized Economic Operator (AEO) is available (again) from Monday 16-01-2023 20:00. The process is available again.

  10. Information document (INF) is available (again)

    16-01-2023 -

    The process Information document (INF) is available (again) from Monday 16-01-2023 20:00. The process is available again.

  11. EU Customs Trader Portal is available (again)

    16-01-2023 -

    The process EU Customs Trader Portal is available (again) from Monday 16-01-2023 20:00. The process is available again.

  12. Request Binding Tariff Information (BTI) is available (again)

    16-01-2023 -

    The process Request Binding Tariff Information (BTI) is available (again) from Monday 16-01-2023 20:00. The process is available again.

  13. Request Binding Tariff Information (BTI) is unavailable

    16-01-2023 -

    The process Request Binding Tariff Information (BTI) is unavailable from Monday 16-01-2023 19:00. New Application release - EUCTP v1.6.0.0 (CM74806)

  14. Request Authorized Economic Operator (AEO) is unavailable

    16-01-2023 -

    The process Request Authorized Economic Operator (AEO) is unavailable from Monday 16-01-2023 19:00. New Application release - EUCTP v1.6.0.0 (CM74806)

  15. Information document (INF) is unavailable

    16-01-2023 -

    The process Information document (INF) is unavailable from Monday 16-01-2023 19:00. New Application release - EUCTP v1.6.0.0 (CM74806)

  16. Registered Exporter (REX) is unavailable

    16-01-2023 -

    The process Registered Exporter (REX) is unavailable from Monday 16-01-2023 19:00. New Application release - EUCTP v1.6.0.0 (CM74806)

  17. EU Customs Trader Portal is unavailable

    16-01-2023 -

    The process EU Customs Trader Portal is unavailable from Monday 16-01-2023 19:00. New Application release - EUCTP v1.6.0.0 (CM74806)

  18. Scan in Rotterdam is available (again)

    16-01-2023 -

    The process Scan in Rotterdam is available (again) from Monday 16-01-2023 09:25. The process is available again. The scan on the container terminal APMT2 is available again. You can no longer use the emergency procedure...

  19. Customs E-Commerce (Deco) is available (again)

    14-01-2023 -

    The process Customs E-Commerce (Deco) is available (again) from Saturday 14-01-2023 11:46. Maintenance has been completed. The emergency procedure is not or no longer applicable

  20. Ship stores is available (again)

    14-01-2023 -

    The process Ship stores is available (again) from Saturday 14-01-2023 11:45. Maintenance has been completed. The emergency procedure is not or no longer applicable

  21. Transport of excisable goods (EMCS) is available (again)

    14-01-2023 -

    The process Transport of excisable goods (EMCS) is available (again) from Saturday 14-01-2023 11:45. Maintenance has been completed.

  22. Entry of goods to the EU (ICS2) is available (again)

    14-01-2023 -

    The process Entry of goods to the EU (ICS2) is available (again) from Saturday 14-01-2023 11:42. Maintenance has been completed. The emergency procedure is not or no longer applicable

  23. Exit from the EU (Single Window) is available (again)

    14-01-2023 -

    The process Exit from the EU (Single Window) is available (again) from Saturday 14-01-2023 11:42. Maintenance has been completed. The emergency procedure is not or no longer applicable

  24. Import to EU, Export from EU and Storage (AGS) is available (again)

    14-01-2023 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Saturday 14-01-2023 11:43. Maintenance has been completed. If you have not received any return messages from last Friday (malfunction), you...

  25. Entry of goods to the EU (Single Window) is available (again)

    14-01-2023 -

    The process Entry of goods to the EU (Single Window) is available (again) from Saturday 14-01-2023 11:42. Maintenance has been completed. The emergency procedure is not or no longer applicable