Go directly to filters Go directly to content Go directly to footer
Logo Customs Administration of the Netherlands - Ministry of Finance, part of the Government of The Netherlands - To the homepage of Dutch Customs National Helpdesk (NHD)

6833 results

  • Keyword

  • Message types

  • Service Messages

  • Disruptions and maintenance

  • Period (dd/mm/yyyy)

    • Date from (dd/mm/yyyy)
    • Date to (dd/mm/yyyy)

  1. Entry of goods to the EU (ICS2) is available (again)

    06-02-2022 -

    The process Entry of goods to the EU (ICS2) is available (again) from Sunday 06-02-2022 14:55. Maintenance has been completed. The emergency procedure is not or no longer applicable

  2. Mijn Douane is available (again)

    06-02-2022 -

    The process Mijn Douane is available (again) from Sunday 06-02-2022 14:55. The process is available again.

  3. Import to EU, Export from EU and Storage (AGS) is unavailable

    06-02-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Sunday 06-02-2022 12:29. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  4. Import to EU, Export from EU and Storage (AGS) is available (again)

    06-02-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Sunday 06-02-2022 12:27. Maintenance has been completed. The emergency procedure is not or no longer applicable

  5. Mijn Douane availability is limited

    06-02-2022 -

    The availability of the process Mijn Douane is limited from Sunday 06-02-2022 08:01. Due to maintenance on Sunday 6 February between 08.00 and 12.00, not all information is visible when you submit a declaration or...

  6. Ship stores is unavailable

    06-02-2022 -

    The process Ship stores is unavailable from Sunday 06-02-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the messages...

  7. Transport of excisable goods (EMCS) is unavailable

    06-02-2022 -

    The process Transport of excisable goods (EMCS) is unavailable from Sunday 06-02-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the...

  8. Customs E-Commerce (Deco) is unavailable

    06-02-2022 -

    The process Customs E-Commerce (Deco) is unavailable from Sunday 06-02-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the...

  9. Transport of excisable goods (EMCS) is available (again)

    06-02-2022 -

    The process Transport of excisable goods (EMCS) is available (again) from Sunday 06-02-2022 08:00. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  10. Import to EU, Export from EU and Storage (AGS) is unavailable

    06-02-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Sunday 06-02-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance....

  11. Transport (NCTS) is unavailable

    06-02-2022 -

    The process Transport (NCTS) is unavailable from Sunday 06-02-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the messages...

  12. Entry of goods to the EU (ICS2) is unavailable

    06-02-2022 -

    The process Entry of goods to the EU (ICS2) is unavailable from Sunday 06-02-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion...

  13. Exit from the EU (Single Window) is unavailable

    06-02-2022 -

    The process Exit from the EU (Single Window) is unavailable from Sunday 06-02-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of...

  14. Entry of goods to the EU (Single Window) is unavailable

    06-02-2022 -

    The process Entry of goods to the EU (Single Window) is unavailable from Sunday 06-02-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  15. Mijn Douane availability is limited

    06-02-2022 -

    The availability of the process Mijn Douane is limited from Sunday 06-02-2022 08:00. On Sunday, February 6, 2022, there will be maintenance on Mijn Douane, between 08:00 and 12:00. In that case, you cannot submit...

  16. Trade and Transport Gateway (HTG) is available (again)

    05-02-2022 -

    The process Trade and Transport Gateway (HTG) is available (again) from Saturday 05-02-2022 10:07. The process is available again. The emergency procedure is not or no longer applicable

  17. Trade and Transport Gateway (HTG) availability is under investigation

    04-02-2022 -

    The availability of the process Trade and Transport Gateway (HTG) is under investigation from Friday 04-02-2022 20:34. There may be problems delivering messages. You are allowed to use the fall-back procedure. However: it is our...

  18. Trade and Transport Gateway (HTG) availability is under investigation

    04-02-2022 -

    The availability of the process Trade and Transport Gateway (HTG) is under investigation from Friday 04-02-2022 18:18. There may be problems delivering messages.

  19. Customs Decision Management System (CDMS) is available (again)

    04-02-2022 -

    The process Customs Decision Management System (CDMS) is available (again) from Friday 04-02-2022 01:00. The process is available again.

  20. EU Trader Portal is available (again)

    04-02-2022 -

    The process EU Trader Portal is available (again) from Friday 04-02-2022 01:00. The process is available again.

  21. Customs Decision Management System (CDMS) is unavailable

    03-02-2022 -

    The process Customs Decision Management System (CDMS) is unavailable from Thursday 03-02-2022 19:00. Installation of CDMS and TP official releases 2.6.0.0 Start Date/Time unavailability:03/02/2022 19:00:00 CET End Date/Time unavailability:04/02/2022 01:00:00 CET 03/02/2022 19:00:00 CET 04/02/2022...

  22. EU Trader Portal is unavailable

    03-02-2022 -

    The process EU Trader Portal is unavailable from Thursday 03-02-2022 19:00. Installation of CDMS and TP official releases 2.6.0.0 Start Date/Time unavailability:03/02/2022 19:00:00 CET End Date/Time unavailability:04/02/2022 01:00:00 CET 03/02/2022 19:00:00 CET 04/02/2022 01:00:00 CET

  23. Transport (NCTS) is available (again)

    02-02-2022 -

    The process Transport (NCTS) is available (again) from Wednesday 02-02-2022 13:19. The process is available again.

  24. Import to EU, Export from EU and Storage (AGS) is available (again)

    02-02-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 02-02-2022 12:52. The process is available again.

  25. Transport (NCTS) availability is under investigation

    02-02-2022 -

    The availability of the process Transport (NCTS) is under investigation from Wednesday 02-02-2022 12:35. Signals about a possible disruption have been received.