6306 results

At the moment, the National Helpdesk Customs is difficult to reach due to network problems. We do our best to solve this problem as soon as possible. Sorry for the inconvenience.

Required maintenance on Government systems will be performed from Monday 09-08-2021 19:00 until (expected end-time) Monday 09-08-2021 20:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport (NCTS) Scheduled maintenance: You can deliver...

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 03-08-2021 12:51. Maintenance has been completed.

The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Tuesday 03-08-2021 12:00. Concerns emergency maintenance for the Import and Storage processes. Process Output is available during maintenance.

Previous message: ———————– Required maintenance on Government systems will be performed from Thursday 05-08-2021 19:00 until (expected end-time) Thursday 05-08-2021 20:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport (NCTS) Scheduled maintenance:...

UPDATE 03.08.2021:The adjusted opening hours of the National Helpdesk Customs will be extended until Friday the 27th of August. During this period we can be reached by e-mail and telephone from 8am to 4pm. Sorry...

The process Scan in Rotterdam is available (again) from Tuesday 03-08-2021 10:07. The process is available again.

The availability of the process Scan in Rotterdam is limited from Tuesday 03-08-2021 07:38. The emergency procedure is not or no longer applicable

Required maintenance on Government systems will be performed from Thursday 05-08-2021 19:00 until (expected end-time) Thursday 05-08-2021 20:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport (NCTS) Scheduled maintenance: You can deliver...

The process Transport (NCTS) is available (again) from Saturday 31-07-2021 11:35. Maintenance has been completed. The emergency procedure is not or no longer applicable

The process Transport (NCTS) is unavailable from Saturday 31-07-2021 10:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the messages...

The process Customs E-Commerce (Deco) is available (again) from Thursday 29-07-2021 11:57. Maintenance has been completed. The emergency procedure is not or no longer applicable

The process Customs E-Commerce (Deco) is unavailable from Thursday 29-07-2021 11:00. Due to emergency maintenance, DECO is not available from 10pm to You are allowed to use the fall-back procedure. However: it is our advice...

Required maintenance on Government systems will be performed from Thursday 12-08-2021 07:00 until (expected end-time) Thursday 12-08-2021 08:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport of excisable goods (EMCS) Scheduled maintenance:...

The maintenance below has been cancelled. Previous message: ———————– Required maintenance on Government systems will be performed from Thursday 12-08-2021 07:00 until (expected end-time) Thursday 12-08-2021 08:00. As a result the following Dutch Custom mainprocess(es)...

Required maintenance on Government systems will be performed from Thursday 12-08-2021 07:00 until (expected end-time) Thursday 12-08-2021 08:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport (NCTS) Scheduled maintenance: You can deliver...

Required maintenance on Government systems will be performed from Tuesday 03-08-2021 12:00 until (expected end-time) Tuesday 03-08-2021 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...

Contrary to previous message, Deco is not available from 11pm to 12pm Previous message: ———————– Required maintenance on Government systems will be performed from Thursday 29-07-2021 10:00 until (expected end-time) Thursday 29-07-2021 11:00. As a...

Required maintenance on Government systems will be performed from Thursday 29-07-2021 10:00 until (expected end-time) Thursday 29-07-2021 11:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Customs E-Commerce (Deco) Due to emergency maintenance,...

The process Information document (INF) is available (again) from Saturday 24-07-2021 12:00. The process is available again.

The process Registered Exporter (REX) is available (again) from Saturday 24-07-2021 12:00. The process is available again.

The process Request Binding Tariff Information (BTI) is available (again) from Saturday 24-07-2021 12:00. The process is available again.

The process Request Authorized Economic Operator (AEO) is available (again) from Saturday 24-07-2021 12:00. The process is available again.

The process EU Customs Trader Portal is available (again) from Saturday 24-07-2021 12:00. The process is available again.