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6306 results
Request Authorized Economic Operator (AEO) is unavailable
The process Request Authorized Economic Operator (AEO) is unavailable from Saturday 24-07-2021 07:30. Maintenance Start Date/Time unavailability: 24/07/2021 07:30 CET End Date/Time unavailability: 24/07/2021 12:00 CET
Information document (INF) is unavailable
The process Information document (INF) is unavailable from Saturday 24-07-2021 07:30. Maintenance Start Date/Time unavailability: 24/07/2021 07:30 CET End Date/Time unavailability: 24/07/2021 12:00 CET
Registered Exporter (REX) is unavailable
The process Registered Exporter (REX) is unavailable from Saturday 24-07-2021 07:30. Maintenance Start Date/Time unavailability: 24/07/2021 07:30 CET End Date/Time unavailability: 24/07/2021 12:00 CET
Request Binding Tariff Information (BTI) is unavailable
The process Request Binding Tariff Information (BTI) is unavailable from Saturday 24-07-2021 07:30. Maintenance Start Date/Time unavailability: 24/07/2021 07:30 CET End Date/Time unavailability: 24/07/2021 12:00 CET
EU Customs Trader Portal is unavailable
The process EU Customs Trader Portal is unavailable from Saturday 24-07-2021 07:30. Maintenance Start Date/Time unavailability: 24/07/2021 07:30 CET End Date/Time unavailability: 24/07/2021 12:00 CET
NHD: Reachable by phone again
Customs Decision Management System (CDMS) is available (again)
The process Customs Decision Management System (CDMS) is available (again) from Thursday 22-07-2021 22:00. The process is available again.
EU Trader Portal is available (again)
The process EU Trader Portal is available (again) from Thursday 22-07-2021 22:00. The process is available again.
Customs E-Commerce (Deco) is available (again)
The process Customs E-Commerce (Deco) is available (again) from Thursday 22-07-2021 20:15. The process is available again.
EU Trader Portal is unavailable
The process EU Trader Portal is unavailable from Thursday 22-07-2021 19:00. system maintenance Start Date/Time unavailability: 22/07/2021 19:00:00 CET End Date/Time unavailability: 22/07/2021 22:00:00 CET
Customs Decision Management System (CDMS) is unavailable
The process Customs Decision Management System (CDMS) is unavailable from Thursday 22-07-2021 19:00. system maintenance Start Date/Time unavailability: 22/07/2021 19:00:00 CET End Date/Time unavailability: 22/07/2021 22:00:00 CET
Customs E-Commerce (Deco) is unavailable
The process Customs E-Commerce (Deco) is unavailable from Thursday 22-07-2021 17:35. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.
Scan in Rotterdam availability is limited
The availability of the process Scan in Rotterdam is limited from Thursday 22-07-2021 13:24. The scan on the container terminal RWG is temporarily unavailable. The replacement scan is the HICO scan located at Bosphorusstraat 5,...
Scan in Rotterdam is available (again)
The process Scan in Rotterdam is available (again) from Thursday 22-07-2021 13:09. The process is available again. The Relocatable scan (RELO) located at Reeweg 31, Rotterdam is available again. You can no longer use the...
NHD: Not available by phone
At the moment, the National Helpdesk Customs cannot be reached by telephone due to a technical malfunction.Do you have an urgent question? Then our advice is to email this to: nhd.apeldoorn@douane.nl. We are working on...
Transport (NCTS) is available (again)
The process Transport (NCTS) is available (again) from Thursday 22-07-2021 08:59. The process is available again. The emergency procedure is not or no longer applicable
Transport (NCTS) is unavailable
The process Transport (NCTS) is unavailable from Thursday 22-07-2021 07:38. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it...
Scan in Rotterdam availability is limited
The availability of the process Scan in Rotterdam is limited from Wednesday 21-07-2021 11:25. The Relocatable scan (RELO) located at Reeweg 31, Rotterdam is temporarily unavailable. The replacement scan is the HICO scan located at...
Scan in Rotterdam availability is limited
The availability of the process Scan in Rotterdam is limited from Wednesday 21-07-2021 11:25. The Relocatable scan (RELO) located at Reeweg 31 Rotterdam AND container terminal RWG are temporarily unavailable. The replacement scan is the...
Scheduled maintenance EU Customs Trader Portal, Request Binding Tariff Information (BTI), Request Authorized Economic Operator (AEO), Information document (INF), Registered Exporter (REX)
Required maintenance on Government systems will be performed from Saturday 24-07-2021 07:30 until (expected end-time) Wednesday 21-07-2021 10:46. As a result the following Dutch Custom mainprocess(es) are unavailable: EU Customs Trader Portal Request Binding Tariff...
Customs E-Commerce (Deco) is available (again)
The process Customs E-Commerce (Deco) is available (again) from Wednesday 21-07-2021 10:16. Maintenance has been completed. The emergency procedure is not or no longer applicable
Customs E-Commerce (Deco) is unavailable
The process Customs E-Commerce (Deco) is unavailable from Wednesday 21-07-2021 10:00. Due to emergency maintenance, DECO is not available from 10pm to “expected end time” at 10.30pm. You are allowed to use the fall-back procedure....
Request Binding Tariff Information (BTI) is available (again)
The process Request Binding Tariff Information (BTI) is available (again) from Wednesday 21-07-2021 08:00. The process is available again.
Scheduled maintenance Customs E-Commerce (Deco)
Required maintenance on Government systems will be performed from Wednesday 21-07-2021 10:00 until (expected end-time) Wednesday 21-07-2021 10:30. As a result the following Dutch Custom mainprocess(es) are unavailable: Customs E-Commerce (Deco) Due to emergency maintenance,...
Scheduled maintenance Transport (NCTS)
Required maintenance on Government systems will be performed from Saturday 31-07-2021 10:00 until (expected end-time) Saturday 31-07-2021 12:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport (NCTS) Scheduled maintenance: You can deliver...