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6828 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. Customs E-Commerce (Deco) is unavailable

    29-01-2022 -

    The process Customs E-Commerce (Deco) is unavailable from Saturday 29-01-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the...

  2. Entry of goods to the EU (Single Window) is unavailable

    29-01-2022 -

    The process Entry of goods to the EU (Single Window) is unavailable from Saturday 29-01-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After...

  3. Consulting Tariff information is unavailable

    29-01-2022 -

    The process Consulting Tariff information is unavailable from Saturday 29-01-2022 08:00.

  4. Import to EU, Export from EU and Storage (AGS) is unavailable

    29-01-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Saturday 29-01-2022 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance....

  5. Mijn Douane availability is limited

    29-01-2022 -

    The availability of the process Mijn Douane is limited from Saturday 29-01-2022 08:00. Due to maintenance on Saturday 29 January, not all information will be visible between 8 a.m. and 4 p.m. when you declare...

  6. Mijn Douane is available (again)

    28-01-2022 -

    The process Mijn Douane is available (again) from Friday 28-01-2022 18:49. Maintenance has been completed.

  7. Mijn Douane availability is limited

    28-01-2022 -

    The availability of the process Mijn Douane is limited from Friday 28-01-2022 18:00. Due to maintenance on Friday 28 January, not all information will be visible between 6 p.m. and 8 p.m. when you file...

  8. EU Trader Portal is available (again)

    28-01-2022 -

    The process EU Trader Portal is available (again) from Friday 28-01-2022 15:23. The process is available again.

  9. EU Trader Portal availability is limited

    28-01-2022 -

    The availability of the process EU Trader Portal is limited from Friday 28-01-2022 13:12. At the moment, the EUTP is not fully functioning properly. Because of this it is possible that you will receive an...

  10. Import to EU, Export from EU and Storage (AGS) is available (again)

    27-01-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Thursday 27-01-2022 17:32. The investigation has been completed.

  11. Import to EU, Export from EU and Storage (AGS) availability is under investigation

    27-01-2022 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is under investigation from Thursday 27-01-2022 16:57. Signals about a possible disruption have been received.

  12. Import to EU, Export from EU and Storage (AGS) is available (again)

    27-01-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Thursday 27-01-2022 15:07. The process is available again. The emergency procedure is not or no longer applicable

  13. Import to EU, Export from EU and Storage (AGS) availability is limited

    27-01-2022 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Thursday 27-01-2022 14:52. Unable to communicate with NVWA (PD). You are allowed to use the fall-back procedure. However:...

  14. Scheduled maintenance Transport of excisable goods (EMCS)

    26-01-2022 -

    Required maintenance on Government systems will be performed from Sunday 06-02-2022 08:00 until (expected end-time) Sunday 06-02-2022 12:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport of excisable goods (EMCS) Scheduled maintenance:...

  15. Import to EU, Export from EU and Storage (AGS) is available (again)

    26-01-2022 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 26-01-2022 11:12. The process is available again. The emergency procedure is not or no longer applicable

  16. (CANCELED) Scheduled maintenance Transport of excisable goods (EMCS)

    26-01-2022 -

    Previous message: -----------------------

  17. Import to EU, Export from EU and Storage (AGS) availability is limited

    26-01-2022 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Wednesday 26-01-2022 09:59. Unable to communicate with NVWA (PD). You are allowed to use the fall-back procedure. However:...

  18. (UPDATE) Scheduled maintenance Transport of excisable goods (EMCS)

    26-01-2022 -

    Maintenance on Sunday 6 February concerns planned maintenance Previous message: -----------------------

  19. Import to EU, Export from EU and Storage (AGS) availability is limited

    26-01-2022 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Wednesday 26-01-2022 09:48. Unable to communicate with NVWA (PD).

  20. Scheduled maintenance Customs E-Commerce (Deco)

    26-01-2022 -

    Required maintenance on Government systems will be performed from Sunday 06-02-2022 08:00 until (expected end-time) Sunday 06-02-2022 12:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Customs E-Commerce (Deco) Scheduled maintenance: You can...

  21. Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    26-01-2022 -

    Required maintenance on Government systems will be performed from Sunday 06-02-2022 08:00 until (expected end-time) Sunday 06-02-2022 12:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...

  22. Scheduled maintenance Transport of excisable goods (EMCS)

    26-01-2022 -

    Required maintenance on Government systems will be performed from Sunday 06-02-2022 08:00 until (expected end-time) Sunday 06-02-2022 12:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport of excisable goods (EMCS) Currently, there...

  23. Scheduled maintenance Transport (NCTS)

    26-01-2022 -

    Required maintenance on Government systems will be performed from Sunday 06-02-2022 08:00 until (expected end-time) Sunday 06-02-2022 12:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport (NCTS) Scheduled maintenance: You can deliver...

  24. Scheduled maintenance Entry of goods to the EU (Single Window), Entry of goods to the EU (ICS2), Exit from the EU (Single Window)

    26-01-2022 -

    Required maintenance on Government systems will be performed from Sunday 06-02-2022 08:00 until (expected end-time) Sunday 06-02-2022 12:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Entry of goods to the EU (Single...

  25. Mijn Douane is available (again)

    25-01-2022 -

    The process Mijn Douane is available (again) from Tuesday 25-01-2022 16:31. Maintenance has been completed.