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NHD: Adjusted opening hours from the 19th of July till the 6th of August
Due to circumstances, the National Helpdesk Customs has adjusted opening hours for the period from Monday the 19th of July till Friday the 6th of August. We can be reached during this period from 8am...
Request Binding Tariff Information (BTI) availability is limited
The availability of the process Request Binding Tariff Information (BTI) is limited from Thursday 15-07-2021 08:41.
Registered Exporter (REX) is available (again)
The process Registered Exporter (REX) is available (again) from Wednesday 14-07-2021 20:00. The process is available again.
EU Trader Portal is available (again)
The process EU Trader Portal is available (again) from Wednesday 14-07-2021 23:00. The process is available again.
Customs Decision Management System (CDMS) is available (again)
The process Customs Decision Management System (CDMS) is available (again) from Wednesday 14-07-2021 23:00. The process is available again.
Request Binding Tariff Information (BTI) is available (again)
The process Request Binding Tariff Information (BTI) is available (again) from Wednesday 14-07-2021 20:00. The process is available again.
Request Authorized Economic Operator (AEO) is available (again)
The process Request Authorized Economic Operator (AEO) is available (again) from Wednesday 14-07-2021 20:00. The process is available again.
Information document (INF) is available (again)
The process Information document (INF) is available (again) from Wednesday 14-07-2021 20:00. The process is available again.
EU Customs Trader Portal is available (again)
The process EU Customs Trader Portal is available (again) from Wednesday 14-07-2021 20:00. The process is available again.
Download Tariff information is available (again)
The process Download Tariff information is available (again) from Wednesday 14-07-2021 21:37. Maintenance has been completed. The emergency procedure is not or no longer applicable
Consulting Tariff information is available (again)
The process Consulting Tariff information is available (again) from Wednesday 14-07-2021 21:37. Maintenance has been completed. The emergency procedure is not or no longer applicable
Customs E-Commerce (Deco) is available (again)
The process Customs E-Commerce (Deco) is available (again) from Wednesday 14-07-2021 21:36. Maintenance has been completed. The emergency procedure is not or no longer applicable
Import to EU, Export from EU and Storage (AGS) is available (again)
The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 14-07-2021 21:34. Maintenance has been completed. The emergency procedure is not or no longer applicable
Registered Exporter (REX) is unavailable
The process Registered Exporter (REX) is unavailable from Wednesday 14-07-2021 20:00. Infrastructure Maintenance Start Date/Time unavailability: End Date/Time unavailability: 14/07/2021 20:00 CET 14/07/2021 23:00 CET
Request Authorized Economic Operator (AEO) is unavailable
The process Request Authorized Economic Operator (AEO) is unavailable from Wednesday 14-07-2021 20:00. Infrastructure Maintenance Start Date/Time unavailability: End Date/Time unavailability: 14/07/2021 20:00 CET 14/07/2021 23:00 CET
Information document (INF) is unavailable
The process Information document (INF) is unavailable from Wednesday 14-07-2021 20:00. Infrastructure Maintenance Start Date/Time unavailability: End Date/Time unavailability: 14/07/2021 20:00 CET 14/07/2021 23:00 CET
Request Binding Tariff Information (BTI) is unavailable
The process Request Binding Tariff Information (BTI) is unavailable from Wednesday 14-07-2021 20:00. Infrastructure Maintenance Start Date/Time unavailability: End Date/Time unavailability: 14/07/2021 20:00 CET 14/07/2021 23:00 CET
EU Customs Trader Portal is unavailable
The process EU Customs Trader Portal is unavailable from Wednesday 14-07-2021 20:00. Infrastructure Maintenance Start Date/Time unavailability: End Date/Time unavailability: 14/07/2021 20:00 CET 14/07/2021 23:00 CET
Download Tariff information is unavailable
The process Download Tariff information is unavailable from Wednesday 14-07-2021 20:00. Due to emergency maintenance, “Consulting and Download Tariff information” is not available from 8pm to “expected end time” at 10pm. You are allowed to...
Customs E-Commerce (Deco) is unavailable
The process Customs E-Commerce (Deco) is unavailable from Wednesday 14-07-2021 20:00. Due to emergency maintenance, Deco is not available from 8pm to “expected end time” at 10pm. You are allowed to use the fall-back procedure....
Consulting Tariff information is unavailable
The process Consulting Tariff information is unavailable from Wednesday 14-07-2021 20:00. Due to emergency maintenance, “Consulting and Download Tariff information” is not available from 8pm to “expected end time” at 10pm. You are allowed to...
Import to EU, Export from EU and Storage (AGS) is unavailable
The process Import to EU, Export from EU and Storage (AGS) is unavailable from Wednesday 14-07-2021 20:00. Due to emergency maintenance, AGS is not available from 8pm to “expected end time” at 10pm. You are...
Scan in Rotterdam is available (again)
The process Scan in Rotterdam is available (again) from Wednesday 14-07-2021 14:32. The process is available again. The scan on the container terminal Euromax (EMX) is available again. You can no longer use the emergency...
Import to EU, Export from EU and Storage (AGS) is available (again)
The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 14-07-2021 14:14. The process is available again.
Import to EU, Export from EU and Storage (AGS) availability is limited
The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Wednesday 14-07-2021 11:52. Unable to communicate with CDIU.