Go directly to filters Go directly to content Go directly to footer

6306 results

  • Type of information

  • Disruptions and maintenance

Scheduled maintenance Customs E-Commerce (Deco)

14-07-2021 -

Required maintenance on Government systems will be performed from Wednesday 14-07-2021 20:00 until (expected end-time) Wednesday 14-07-2021 22:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Customs E-Commerce (Deco) Due to emergency maintenance,...

Scan in Rotterdam availability is limited

13-07-2021 -

The availability of the process Scan in Rotterdam is limited from Tuesday 13-07-2021 15:10. The scan on the container terminal RWG & Euromax (EMX) is temporarily unavailable. The replacement scan is the HICO scan located...

Scan in Rotterdam availability is limited

13-07-2021 -

The availability of the process Scan in Rotterdam is limited from Tuesday 13-07-2021 13:07. The scan on the container terminal RWG is temporarily unavailable. The replacement scan is the HICO scan located at Bosphorusstraat 5,...

NHD: Adjusted business hours on Wednesday14th July

12-07-2021 -

Due to circumstances, the National Helpdesk Customs will have adjusted business hours on Wednesday 14th July.We are open this day from  8 am to 4pm.  We hope to have informed you sufficiently with this.

Scheduled maintenance Consulting Tariff information, Download Tariff information

12-07-2021 -

Required maintenance on Government systems will be performed from Wednesday 14-07-2021 20:00 until (expected end-time) Wednesday 14-07-2021 22:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Consulting Tariff information Download Tariff information Due...

Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

12-07-2021 -

Required maintenance on Government systems will be performed from Wednesday 14-07-2021 20:00 until (expected end-time) Wednesday 14-07-2021 22:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...

Import to EU, Export from EU and Storage (AGS) is available (again)

11-07-2021 -

The process Import to EU, Export from EU and Storage (AGS) is available (again) from Sunday 11-07-2021 21:36. The process is available again. The emergency procedure is not or no longer applicable

Ship stores is available (again)

11-07-2021 -

The process Ship stores is available (again) from Sunday 11-07-2021 21:36. The process is available again. The emergency procedure is not or no longer applicable

Exit from the EU (Single Window) is available (again)

11-07-2021 -

The process Exit from the EU (Single Window) is available (again) from Sunday 11-07-2021 19:43. The process is available again. The emergency procedure is not or no longer applicable

Entry of goods to the EU (ICS2) is available (again)

11-07-2021 -

The process Entry of goods to the EU (ICS2) is available (again) from Sunday 11-07-2021 19:43. The process is available again. The emergency procedure is not or no longer applicable

Entry of goods to the EU (Single Window) is available (again)

11-07-2021 -

The process Entry of goods to the EU (Single Window) is available (again) from Sunday 11-07-2021 19:43. The process is available again. The emergency procedure is not or no longer applicable

Exit from the EU (Single Window) is unavailable

11-07-2021 -

The process Exit from the EU (Single Window) is unavailable from Sunday 11-07-2021 17:40. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the...

Ship stores is unavailable

11-07-2021 -

The process Ship stores is unavailable from Sunday 11-07-2021 17:40. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it...

Entry of goods to the EU (ICS2) is unavailable

11-07-2021 -

The process Entry of goods to the EU (ICS2) is unavailable from Sunday 11-07-2021 17:40. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use...

Import to EU, Export from EU and Storage (AGS) is unavailable

11-07-2021 -

The process Import to EU, Export from EU and Storage (AGS) is unavailable from Sunday 11-07-2021 17:40. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed...

Entry of goods to the EU (Single Window) is unavailable

11-07-2021 -

The process Entry of goods to the EU (Single Window) is unavailable from Sunday 11-07-2021 17:40. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to...

Registered Exporter (REX) is available (again)

10-07-2021 -

The process Registered Exporter (REX) is available (again) from Saturday 10-07-2021 16:00. The process is available again.

Information document (INF) is available (again)

10-07-2021 -

The process Information document (INF) is available (again) from Saturday 10-07-2021 16:00. The process is available again.

Request Authorized Economic Operator (AEO) is available (again)

10-07-2021 -

The process Request Authorized Economic Operator (AEO) is available (again) from Saturday 10-07-2021 16:00. The process is available again.

Request Binding Tariff Information (BTI) is available (again)

10-07-2021 -

The process Request Binding Tariff Information (BTI) is available (again) from Saturday 10-07-2021 16:00. The process is available again.

EU Customs Trader Portal is available (again)

10-07-2021 -

The process EU Customs Trader Portal is available (again) from Saturday 10-07-2021 16:00. The process is available again.

Customs Decision Management System (CDMS) is available (again)

10-07-2021 -

The process Customs Decision Management System (CDMS) is available (again) from Saturday 10-07-2021 16:00. The process is available again.

Request Authorized Economic Operator (AEO) is unavailable

10-07-2021 -

The process Request Authorized Economic Operator (AEO) is unavailable from Saturday 10-07-2021 10:00. Scheduled system maintenance Start Date/Time unavailability: 10/07/2021 10:00 CET End Date/Time unavailability: 10/07/2021 16:00 CET

Information document (INF) is unavailable

10-07-2021 -

The process Information document (INF) is unavailable from Saturday 10-07-2021 10:00. Scheduled system maintenance Start Date/Time unavailability: 10/07/2021 10:00 CET End Date/Time unavailability: 10/07/2021 16:00 CET

Registered Exporter (REX) is unavailable

10-07-2021 -

The process Registered Exporter (REX) is unavailable from Saturday 10-07-2021 10:00. Scheduled system maintenance Start Date/Time unavailability: 10/07/2021 10:00 CET End Date/Time unavailability: 10/07/2021 16:00 CET