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6828 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. (UPDATE) Scheduled maintenance Transport (NCTS)

    06-12-2021 -

    The scheduled maintenance is now from 10 a.m. to 2 p.m. Previous message: -----------------------

  2. Scheduled maintenance Customs E-Commerce (Deco)

    06-12-2021 -

    Required maintenance on Government systems will be performed from Thursday 09-12-2021 12:00 until (expected end-time) Thursday 09-12-2021 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Customs E-Commerce (Deco) Scheduled maintenance has started....

  3. Scan in Rotterdam availability is limited

    03-12-2021 -

    The availability of the process Scan in Rotterdam is limited from Friday 03-12-2021 12:43. The scan on the container terminal RWG is temporarily unavailable. The replacement scan is the HICO scan located at Bosphorusstraat 5,...

  4. Customs E-Commerce (Deco) is available (again)

    02-12-2021 -

    The process Customs E-Commerce (Deco) is available (again) from Thursday 02-12-2021 15:42. Maintenance has been completed.

  5. Customs E-Commerce (Deco) is unavailable

    02-12-2021 -

    The process Customs E-Commerce (Deco) is unavailable from Thursday 02-12-2021 14:30. Due to emergency maintenance, DECO is not available from 2.30 p.m. to "expected end time" 3.30 p.m.

  6. Scheduled maintenance Customs E-Commerce (Deco)

    02-12-2021 -

    Required maintenance on Government systems will be performed from Thursday 02-12-2021 14:30 until (expected end-time) Thursday 02-12-2021 15:30. As a result the following Dutch Custom mainprocess(es) are unavailable: Customs E-Commerce (Deco) Due to emergency maintenance,...

  7. Customs E-Commerce (Deco) is available (again)

    02-12-2021 -

    The process Customs E-Commerce (Deco) is available (again) from Thursday 02-12-2021 13:00. Due to emergency maintenance, DECO is not available from 1 p.m. to Emergency maintenance has been postponed until further notice

  8. (CANCELED) Scheduled maintenance Customs E-Commerce (Deco)

    02-12-2021 -

    Previous message: -----------------------

  9. Scheduled maintenance Customs E-Commerce (Deco)

    02-12-2021 -

    Required maintenance on Government systems will be performed from Thursday 02-12-2021 13:00 until (expected end-time) Thursday 02-12-2021 14:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Customs E-Commerce (Deco) Due to emergency maintenance,...

  10. Scheduled maintenance Mijn Douane

    01-12-2021 -

    Required maintenance on Government systems will be performed from Tuesday 07-12-2021 16:00 until (expected end-time) Tuesday 07-12-2021 18:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Due to maintenance, not all...

  11. Mijn Douane is available (again)

    01-12-2021 -

    The process Mijn Douane is available (again) from Wednesday 01-12-2021 15:52. The disruption has been resolved. We apologise for any inconvenience.

  12. Import to EU, Export from EU and Storage (AGS) is available (again)

    01-12-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Wednesday 01-12-2021 14:46. Maintenance has been completed.

  13. Mijn Douane is unavailable

    01-12-2021 -

    The My Customs process is not available from Wednesday 01-12-2021 10:00 Currently there is no message traffic possible due to a malfunction. Sorry for the inconvenience. Due to technical problems, you are currently unable to...

  14. Import to EU, Export from EU and Storage (AGS) is unavailable

    01-12-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Wednesday 01-12-2021 14:05. AGS is temporarily unavailable due to emergency maintenance. AGS is temporarily unavailable due to emergency maintenance.

  15. Scheduled maintenance Import to EU, Export from EU and Storage (AGS)

    01-12-2021 -

    Required maintenance on Government systems will be performed from Wednesday 01-12-2021 14:05 until (expected end-time) Wednesday 01-12-2021 14:35. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...

  16. Transport (NCTS) is available (again)

    01-12-2021 -

    The process Transport (NCTS) is available (again) from Wednesday 01-12-2021 10:14. The process is available again.

  17. Download Tariff information availability is limited

    01-12-2021 -

    The availability of the process Download Tariff information is limited from Wednesday 01-12-2021 09:42. Due to technical problems, no incremental download Rate of 28-11-2021 is available (https://download.belastingdienst.nl/douane_sw/tariff/download_files.xml). Other incrementals and full downloads are available.

  18. Scan in Rotterdam is available (again)

    01-12-2021 -

    The process Scan in Rotterdam is available (again) from Wednesday 01-12-2021 09:00. The process is available again. The scan on the container terminal APMT2 is available again. You can no longer use the emergency procedure...

  19. Transport (NCTS) availability is under investigation

    01-12-2021 -

    The availability of the process Transport (NCTS) is under investigation from Wednesday 01-12-2021 08:38. Signals about a possible disruption have been received.

  20. Download Tariff information availability is limited

    01-12-2021 -

    The availability of the process Download Tariff information is limited from Wednesday 01-12-2021 08:05. Due to technical problems, no incremental download from last night is available for Tariff (https://download.belastingdienst.nl/douane_sw/tariff/download_files.xml). Other incrementals and full downloads are...

  21. Consulting Tariff information is available (again)

    01-12-2021 -

    The process Consulting Tariff information is available (again) from Wednesday 01-12-2021 08:06. The process is available again.

  22. Consulting Tariff information availability is limited

    30-11-2021 -

    The availability of the process Consulting Tariff information is limited from Tuesday 30-11-2021 10:26. Due to technical problems, no incremental download from last night is available for Tariff (https://download.belastingdienst.nl/douane_sw/tariff/download_files.xml). Other incrementals and full downloads are...

  23. Scan in Rotterdam availability is limited

    29-11-2021 -

    The availability of the process Scan in Rotterdam is limited from Monday 29-11-2021 08:25. The scan on the container terminal APMT2 is temporarily unavailable. The replacement scan is the scan located at Bosphorusstraat 5, Maasvlakte...

  24. Scheduled maintenance Transport (NCTS)

    25-11-2021 -

    Required maintenance on Government systems will be performed from Sunday 12-12-2021 10:00 until (expected end-time) Sunday 12-12-2021 12:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport (NCTS) Scheduled maintenance: You can deliver...

  25. Mijn Douane is available (again)

    23-11-2021 -

    The process Mijn Douane is available (again) from Tuesday 23-11-2021 17:58. Maintenance has been completed.