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Information document (INF) is available (again)
The process Information document (INF) is available (again) from Tuesday 08-06-2021 23:00. Application unavailable: INF-STP PROD
Scheduled maintenance Import to EU, Export from EU and Storage (AGS)
Required maintenance on Government systems will be performed from Thursday 10-06-2021 12:00 until (expected end-time) Thursday 10-06-2021 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...
NHD is available again
The National Helpdesk Customs is available again. The network failure has been resolved.We hope to have informed you sufficiently with this.
NHD is currently limited available
The National Customs Helpdesk is currently limited in reach due to a network failure.It may take a little longer before you are helped. Sorry for the inconvenience.
Import to EU, Export from EU and Storage (AGS) is available (again)
The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 08-06-2021 12:07. The process is available again. The emergency procedure is not or no longer applicable
Import to EU, Export from EU and Storage (AGS) availability is limited
The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Tuesday 08-06-2021 12:00. Concerns maintenance of the Import and Storage processes. Process Output is available during maintenance. You...
(CANCELED) Scheduled maintenance Import to EU, Export from EU and Storage (AGS)
Previous message: ———————– Required maintenance on Government systems will be performed from Tuesday 08-06-2021 12:00 until (expected end-time) Tuesday 08-06-2021 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export...
NHD not available at the moment
At the moment the National Helpdesk Customs is not available due to a network failure, we apologize for the inconvenience. We are working on a solution and hope to be able to serve you again...
Transport (NCTS) is available (again)
The process Transport (NCTS) is available (again) from Wednesday 02-06-2021 18:30. Maintenance has been completed. The emergency procedure is not or no longer applicable
Transport (NCTS) is unavailable
The process Transport (NCTS) is unavailable from Wednesday 02-06-2021 18:00. Concerns emergency maintenance for the transport process (NCTS) You are allowed to use the fall-back procedure. However: it is our advice to use the mentioned...
Scheduled maintenance Transport (NCTS)
Required maintenance on Government systems will be performed from Wednesday 02-06-2021 18:00 until (expected end-time) Wednesday 02-06-2021 19:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Transport (NCTS) Concerns emergency maintenance for the...
Scan in Rotterdam is available (again)
The process Scan in Rotterdam is available (again) from Tuesday 01-06-2021 07:42. The process is available again.
Scan in Rotterdam availability is limited
The availability of the process Scan in Rotterdam is limited from Monday 31-05-2021 08:32. The scan on the container terminal APMT2 is temporarily unavailable. The replacement scan is the HICO scan located at Bosporusstraat 5,...
Scheduled maintenance Import to EU, Export from EU and Storage (AGS)
Required maintenance on Government systems will be performed from Tuesday 08-06-2021 12:00 until (expected end-time) Tuesday 08-06-2021 13:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Import to EU, Export from EU and...
Information document (INF) is available (again)
The process Information document (INF) is available (again) from Saturday 29-05-2021 16:00. The process is available again.
Customs Decision Management System (CDMS) is available (again)
The process Customs Decision Management System (CDMS) is available (again) from Saturday 29-05-2021 16:00. The process is available again.
EU Trader Portal is available (again)
The process EU Trader Portal is available (again) from Saturday 29-05-2021 16:00. The process is available again.
Customs Decision Management System (CDMS) is unavailable
The process Customs Decision Management System (CDMS) is unavailable from Saturday 29-05-2021 09:00. Reason for unavailability: Infrastructure Maintenance Application(s) unavailable: CDMS, TP PROD Application(s) impacted: INF, INF-STP PROD Start Date/Time unavailability: End Date/Time unavailability: 29/05/2021...
Information document (INF) is unavailable
The process Information document (INF) is unavailable from Saturday 29-05-2021 09:00. Reason for unavailability: Infrastructure Maintenance Application(s) unavailable: CDMS, TP PROD Application(s) impacted: INF, INF-STP PROD Start Date/Time unavailability: End Date/Time unavailability: 29/05/2021 09:00 CET...
EU Trader Portal is unavailable
The process EU Trader Portal is unavailable from Saturday 29-05-2021 09:00. Reason for unavailability: Infrastructure Maintenance Application(s) unavailable: CDMS, TP PROD Application(s) impacted: INF, INF-STP PROD Start Date/Time unavailability: End Date/Time unavailability: 29/05/2021 09:00 CET...
Transport (NCTS) is available (again)
The process Transport (NCTS) is available (again) from Friday 28-05-2021 18:25. The process is available again. The emergency procedure is not or no longer applicable
Transport (NCTS) is unavailable
The process Transport (NCTS) is unavailable from Friday 28-05-2021 16:11. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it...
Transport (NCTS) availability is under investigation
The availability of the process Transport (NCTS) is under investigation from Friday 28-05-2021 16:00. Signals about a possible disruption have been received.
Transport (NCTS) is available (again)
The process Transport (NCTS) is available (again) from Friday 28-05-2021 15:06. The process is available again. The emergency procedure is not or no longer applicable
Transport (NCTS) is unavailable
The process Transport (NCTS) is unavailable from Friday 28-05-2021 13:41. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience. You are allowed to use the fall-back procedure. However: it...