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6828 results

  • Message types

  • Service Messages

  • Disruptions and maintenance

  1. Entry of goods to the EU (ICS2) is unavailable

    20-11-2021 -

    The process Entry of goods to the EU (ICS2) is unavailable from Saturday 20-11-2021 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion...

  2. Exit from the EU (Single Window) is unavailable

    20-11-2021 -

    The process Exit from the EU (Single Window) is unavailable from Saturday 20-11-2021 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of...

  3. Download Tariff information is unavailable

    20-11-2021 -

    The process Download Tariff information is unavailable from Saturday 20-11-2021 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the...

  4. Transport of excisable goods (EMCS) is unavailable

    20-11-2021 -

    The process Transport of excisable goods (EMCS) is unavailable from Saturday 20-11-2021 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the...

  5. Consulting Tariff information is unavailable

    20-11-2021 -

    The process Consulting Tariff information is unavailable from Saturday 20-11-2021 08:00. Scheduled maintenance: You can deliver messages as usual, these will not be processed but buffered during the maintenance. After completion of the maintenance, the...

  6. Scheduled maintenance Consulting Tariff information, Download Tariff information

    18-11-2021 -

    Required maintenance on Government systems will be performed from Saturday 20-11-2021 08:00 until (expected end-time) Saturday 20-11-2021 12:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Consulting Tariff information Download Tariff information Scheduled...

  7. Scheduled maintenance Mijn Douane

    18-11-2021 -

    Required maintenance on Government systems will be performed from Tuesday 23-11-2021 16:00 until (expected end-time) Tuesday 23-11-2021 18:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Due to maintenance, not all...

  8. AGS import, check on destination country.

    16-11-2021 -
    Service message
     - 

    Starting 1 December, every declaration with the exception of storage is checked for AGS imports to see whether the country of destination has been entered.

  9. Import to EU, Export from EU and Storage (AGS) is available (again)

    16-11-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 16-11-2021 15:36. The disturbance of the message flow: National Food and Consumer Product Safety Authority has been resolved. Apologies...

  10. Import to EU, Export from EU and Storage (AGS) availability is limited

    16-11-2021 -

    The availability of the process Import to EU, Export from EU and Storage (AGS) is limited from Tuesday 16-11-2021 12:28. There is a partial disturbance in the messaging of the HTG. This disturbance only affects...

  11. Scan in Rotterdam is available (again)

    16-11-2021 -

    The process Scan in Rotterdam is available (again) from Tuesday 16-11-2021 08:13. The process is available again.

  12. Scan in Rotterdam availability is limited

    16-11-2021 -

    The availability of the process Scan in Rotterdam is limited from Tuesday 16-11-2021 08:11. The scan on the container terminal Euromax (EMX) is temporarily unavailable. The replacement scan is the HICO scan located at Bosphorusstraat...

  13. Mijn Douane is available (again)

    12-11-2021 -

    The process Mijn Douane is available (again) from Friday 12-11-2021 18:12. Maintenance has been completed.

  14. Mijn Douane availability is limited

    12-11-2021 -

    The availability of the process Mijn Douane is limited from Friday 12-11-2021 17:30. Due to maintenance on Tuesday 9 November, not all information is visible when you file a declaration of excise and consumption tax...

  15. (UPDATE) Scheduled maintenance Mijn Douane

    11-11-2021 -

    Due to maintenance on Saturday 20 November not all information is visible between 08:00 and 12:00 when you submit excise and consumption tax returns. You can file a declaration during the maintenance, but you must...

  16. (UPDATE) Scheduled maintenance Mijn Douane

    11-11-2021 -

    Previous message: -----------------------

  17. Scheduled maintenance Mijn Douane

    11-11-2021 -

    Required maintenance on Government systems will be performed from Saturday 20-11-2021 08:00 until (expected end-time) Saturday 20-11-2021 15:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Scheduled maintenance: You can deliver...

  18. Import to EU, Export from EU and Storage (AGS) is available (again)

    09-11-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is available (again) from Tuesday 09-11-2021 17:34. The process is available again. The emergency procedure is not or no longer applicable

  19. Consulting Tariff information is available (again)

    09-11-2021 -

    The process Consulting Tariff information is available (again) from Tuesday 09-11-2021 17:22. The process is available again.

  20. Consulting Tariff information is unavailable

    09-11-2021 -

    The process Consulting Tariff information is unavailable from Tuesday 09-11-2021 16:37. Currently, there is no messaging possible due to a malfunction. We apologise for the inconvenience.

  21. Mijn Douane is available (again)

    09-11-2021 -

    The process Mijn Douane is available (again) from Tuesday 09-11-2021 16:29. Maintenance has been completed.

  22. Mijn Douane availability is limited

    09-11-2021 -

    The availability of the process Mijn Douane is limited from Tuesday 09-11-2021 16:00. Due to maintenance on Tuesday 9 November, not all information is visible when you file a declaration of excise and consumption tax...

  23. Import to EU, Export from EU and Storage (AGS) is unavailable

    09-11-2021 -

    The process Import to EU, Export from EU and Storage (AGS) is unavailable from Tuesday 09-11-2021 14:51. Due to a malfunction, no messages will be returned at this time. Apologies for the inconvenience. You are...

  24. Scheduled maintenance Mijn Douane

    09-11-2021 -

    Required maintenance on Government systems will be performed from Friday 12-11-2021 17:30 until (expected end-time) Friday 12-11-2021 18:30. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Due to maintenance on Tuesday...

  25. Scheduled maintenance Mijn Douane

    09-11-2021 -

    Required maintenance on Government systems will be performed from Tuesday 09-11-2021 16:00 until (expected end-time) Tuesday 09-11-2021 18:00. As a result the following Dutch Custom mainprocess(es) are unavailable: Mijn Douane Due to maintenance on Tuesday...